How to Get a YLN Refund

If you purchased through YLN directly:

1. Visit the YLN website at yln.info.
2. Log in to your account using your credentials.
3. Navigate to the Account Settings section.
4. Select Billing from the options available.
5. Locate the Transaction History or Manage Subscriptions section.
6. Identify the specific charge you wish to get a refund for.
7. Click on Request Refund next to the relevant transaction.
8. Fill out the refund request form, using these messaging tactics:
   • Mention that the charge was unexpected or came after lack of notice.
   • Emphasize that the service was not utilized or used infrequently.
9. Submit the refund request and wait for confirmation via email.

If you purchased through Apple:

1. Open the Settings app on your device.
2. Tap your Apple ID at the top of the screen.
3. Click on Subscriptions.
4. Select the YLN subscription you wish to refund.
5. Tap on Report a Problem at the bottom of the subscription details.
6. Choose the reason for the refund, like Unwanted Charge or Did Not Use.
7. Provide additional context using the following angles:
   • State the subscription renewed without proper notification.
   • Indicate that you did not utilize your membership during the billing period.
8. Submit the request and monitor your email for updates.

If you purchased through Google Play:

1. Open the Google Play Store app on your device.
2. Tap on the Profile Icon in the upper right corner.
3. Select Payments & subscriptions.
4. Choose Subscriptions and find your YLN subscription.
5. Tap on Manage and select Refund.
6. Complete the refund request form with pertinent details; consider using these phrases:
   • Indicate that you were charged without prior notice.
   • Mention that the service was rarely used or not at all.
7. Submit the form and check your email for follow-up communications.

If you purchased through Roku:

1. Go to the Roku website and sign in to your account.
2. Navigate to the Manage Account section.
3. Select Billing Information to view your subscriptions.
4. Locate the YLN subscription and select Cancel Subscription.
5. After canceling, visit the Help Center for refund requests.
6. Click on Contact Us and choose the option for billing inquiries.
7. When discussing your request, incorporate these phrases:
   • Highlight that the charge was unexpected or did not have clear notice.
   • State that there was minimal or no usage of the subscription.
8. Submit the request and check your email for any responses.