Overview
Yoga Go is a fantastic online platform for anyone looking to practice yoga from the comfort of their own home. They offer a wide range of classes suitable for all levels, whether you’re a beginner or an experienced yogi. With instructional videos and guided sessions, you can easily fit yoga into your daily routine. They also provide tools to track your progress and improve your skills. Plus, there’s a vibrant community you can connect with, making it easy to stay motivated and inspired on your yoga journey.
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The description is based on the offerings and features of Yoga Go as presented on their website, simplifying the information for broader understanding.
How to Get a Yoga Go Refund: Step by Step
If you purchased through the Yoga Go website:
- Visit the Yoga Go website and log into your account.
- Navigate to the "Help" or "Support" section, which is typically found in the footer of the homepage.
- Look for the "Contact Us" or "Submit a Request" option.
- Fill out the contact form with your account information, including your name, email, and subscription details.
- In the message section, state clearly that you are requesting a refund. Mention that the subscription renewed without notice or that the account was unused if applicable.
- Submit the form and wait for a confirmation email regarding your refund request.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the Settings menu.
- Select Subscriptions from the list.
- Find and tap on your Yoga Go subscription.
- Tap on Cancel Subscription. This is necessary to request a refund.
- Open Safari, and go to the Apple Report a Problem page (reportaproblem.apple.com).
- Log in with your Apple ID and find the Yoga Go subscription under Purchases.
- Select the subscription and choose Report a problem.
- In the problem description, mention that the subscription renewed without consent or that the service was not used.
- Follow the prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your Profile Icon in the top right corner.
- Select Payments & Subscriptions, then tap on Subscriptions.
- Find your Yoga Go subscription and tap on it.
- Tap Cancel Subscription.
- Go to the Google Play Help Center (support.google.com/googleplay).
- Search for Request a Refund and follow the link to submit a refund request.
- In the request form, state that the subscription was renewed unexpectedly and you wish to request a refund.
- Submit your request and check your email for a confirmation.
If you purchased through Roku:
- Go to your Roku device and navigate to the Yoga Go channel.
- Press the Star/Options button on your remote.
- Select Manage Subscription.
- Choose Cancel Subscription to stop future billing.
- Visit the Roku website (my.roku.com) and log in to your account.
- Navigate to the Manage your subscriptions page.
- Look for the Yoga Go subscription and select Get Help.
- Follow the prompts to submit a refund request.
- In your explanation, highlight that the account was unused or any other relevant detail.
- Submit your request and await a response.
Phone
The phone is not available.
Tips and Tricks for Getting a Yoga Go Refund
- Document Everything: Keep records of your purchase, communications, and any relevant timelines.
- Be Polite but Firm: Start your communication with a friendly tone, but clearly state your reason for requesting a refund.
- Specify Your Reason: Mention specific issues that led to your refund request, like "service not as described" or "technical issues".
- Use Email for Requests: Send your refund request via email rather than through a contact form to have a record and potentially get more attention.
- Escalate if Needed: If your initial request is ignored, follow up and mention that you may need to escalate the issue.
- Contact Customer Service During Off-Peak Hours: Try reaching out on weekdays early in the morning for a quicker response.
- Leverage Social Media: If you're not getting a response, consider tweeting your issue and tagging the company for public visibility.
- Check for Cancellation Windows: Research the best times to request a refund, as some users report easier success shortly after a subscription renews.
- Offer to Accept Store Credit: Sometimes, suggesting store credit can lead to a faster resolution.
- Polite Follow-ups: If you don’t hear back, send a follow-up message every few days; persistence can pay off.
- Share Your Experience Online: Post your experience on forums if you are having difficulties; sometimes companies respond quicker to public complaints.
- Know Your Rights: Familiarize yourself with consumer protection laws which can empower your request.
Why Do People Request Refunds from Yoga Go
- Scheduling Conflicts: Unable to attend classes due to personal commitments.
- Technical Issues: Problems accessing the online platform or video content.
- Quality of Content: Classes did not meet expectations or were not as described.
- Lack of Personal Fit: Not enjoying the style or instructor of the classes.
- Health Concerns: Medical reasons preventing participation in yoga sessions.
- Change of Mind: Decided not to continue with the subscription or membership.
- Payment Errors: Incorrect billing or unauthorized charges to their account.
- Cancellation Support: Difficulty finding help to cancel subscriptions.
Yoga Go Refund Script
Script
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Dear Yoga Go Team,
I hope this message finds you well. I am writing to address a billing issue that I have encountered with my recent transaction. It appears that I was charged the incorrect amount/was billed for a service that I did not intend to purchase.
I appreciate the value of your services, but due to this accidental charge, I would like to kindly request a refund. I believe this can be resolved swiftly, and I would greatly appreciate your assistance in this matter.
Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
[Your Name]
Yoga Go Refund Policy
Yoga Go offers a 14-day refund policy for their subscription services. Users can request a full refund if they cancel within this period, provided that no classes have been taken. After 14 days, no refunds will be issued.
The Easiest Way to Get a Yoga Go Refund
If you’re frustrated trying to get a refund from Yoga Go—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.