Overview
Zibby Books is a fun online bookstore that focuses on bringing readers delightful books right to their doorstep. They offer a wide selection of fiction and non-fiction titles, so there's something for everyone, whether you love cozy mysteries, gripping thrillers, or inspiring memoirs. Zibby Books also hosts a book club where members can discuss recent reads together, making it a great way to connect with other book lovers. Plus, they provide personalized recommendations to help you find your next favorite read. Overall, it's a great spot for anyone looking to discover new books and enjoy reading!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on an understanding of Zibby Books' services and offerings, simplifying the information for a general audience.
How to Get a Zibby Books Refund: Step by Step
If you purchased through the Zibby Books website:
- Visit zibbybooks.com.
- Scroll to the bottom of the homepage and click on the 'Contact Us' link.
- Fill out the contact form with the following details:
- Your name and email address associated with the account.
- The reason for your refund request: explain that your subscription renewed without prior notice.
- Add a clear request for a refund.
- Check your email for a confirmation message from Zibby Books.
- Monitor your email for any responses or updates regarding your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen to access your Apple ID.
- Select Subscriptions.
- Find and tap on your Zibby Books subscription.
- Tap Cancel Subscription if prompted.
- Go to the Report a Problem page at reportaproblem.apple.com.
- Log in with your Apple ID credentials.
- Select the Zibby Books purchase and choose Request a Refund.
- In the request field, mention that the subscription renewed automatically and you did not intend to continue.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Locate and select your Zibby Books subscription.
- Tap Cancel Subscription if you haven't already done this.
- To request a refund, go to the Google Play Help page.
- Scroll down to find the option for Request a refund.
- Fill out the form with details including that your subscription auto-renewed without notice.
If you purchased through Roku:
- Go to the Roku home screen.
- Select Streaming Channels from the menu.
- Navigate to My Channels to find Zibby Books.
- Select the Zibby Books channel, press the * (star) button for options.
- Select Manage Subscription.
- Follow the prompts to Cancel Subscription.
- Once canceled, visit the Roku support site to initiate a refund request.
- Fill out the Contact Customer Support form, specifying that you want a refund due to an auto-renewal without notice.
Phone
The phone is not available.
Tips and Tricks for Getting a Zibby Books Refund
- Be Polite: Start your communication with a friendly tone to establish a positive rapport.
- Document Everything: Keep records of all emails and interactions for reference.
- State Your Case: Clearly explain the reason for your refund request, highlighting any discrepancies.
- Use Social Media: Mention your issue on Twitter or Facebook to get quicker attention.
- Follow Up: If you don't hear back within a week, send a polite follow-up email.
- Ask for a Supervisor: If your request is denied, don’t hesitate to request a supervisor or manager.
- Be Persistent: Stay on top of your request without being aggressive, showcasing your determination.
- Utilize Timing: Try contacting them during the early hours or late in the week to avoid high traffic times.
- Leverage Refund Stories: Reference successful refund stories shared by other users to strengthen your case.
- Offer a Trade: Suggest a store credit instead if they appear unwilling to process a full refund.
- Escalation Paths: If initial contacts fail, escalate to consumer protection agencies or online forums.
Why Do People Request Refunds from Zibby Books
- Incorrect item received - Customers may receive a different book than they ordered.
- Damaged book - Arriving books may be damaged or in poor condition.
- Change of mind - Some customers decide they no longer want the book.
- Defective product - Issues with the book such as printing errors.
- Delivery issues - Delayed or lost shipments can lead to refund requests.
- Subscription dissatisfaction - Customers may be unhappy with a subscription service.
- Late delivery - Books arriving later than promised may prompt refunds.
- Mismatch with description - Books not matching the online description or expectations.
- Unwanted gifts - Books received as gifts that were not wanted.
- Order duplication - Customers accidentally ordering the same book multiple times.
Zibby Books Refund Script
Script
Copy
Dear Zibby Books Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription, and unfortunately, I am not satisfied with the service provided. I would greatly appreciate your assistance in processing a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Zibby Books Refund Policy
Zibby Books offers a refund policy that allows customers to return items within 30 days of the purchase date, provided the items are in new and unused condition. Customers can initiate the return process through their account or by contacting customer service.
The Easiest Way to Get a Zibby Books Refund
If you’re frustrated trying to get a refund from Zibby Books—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
