Is "FREDDIE MAC INFO" fraud?

The Guide to Understanding Why You Were Charged By “FREDDIE MAC INFO” and What To Do About It (infofreddiemac.com)

Bella K.

Published

September 9, 2025

Updated

September 10, 2025

What is "FREDDIE MAC INFO"?

InfoFreddieMac specializes in providing information related to mortgage loans, specifically for those who may have a loan through Freddie Mac. They help you keep track of your mortgage payments and any related billing. If you see a charge from them, it’s likely for your mortgage servicing or account updates. It's like having a helper to make sure your home financing stays on track!

FREDDIE MAC: This refers to the Federal Home Loan Mortgage Corporation, which is a government-sponsored enterprise that helps to stabilize and increase the availability of mortgage credit in the U.S.
INFO: This indicates that the transaction is providing information, likely related to a mortgage or financial service involving Freddie Mac.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from infofreddiemac?

Subscription Services: Many users report being charged for subscription services related to mortgage information or credit reporting.
Trial Period Charges: Some customers mention signing up for a free trial that later converted to a paid subscription without clear notification.
Membership Fees: Charges may be linked to membership plans offering access to exclusive resources or tools regarding home loans.
Data Services: Users noted fees associated with accessing specific data reports or analytics related to Freddie Mac products.
Account Add-Ons: Additional features or premium services can lead to unexpected charges if not canceled post-trial.
Auto-Renewal: Several customers experienced charges due to auto-renewal settings being active without their awareness.
Inadvertent Transactions: Some have mentioned accidental clicks leading to unintentional purchases of reports or other services.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the infofreddiemac.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the infofreddiemac.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with infofreddiemac.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

infofreddiemac Customer Service Info

If you need assistance, here's how you can get in touch with infofreddiemac's support team.

Phone

The phone is not available.

customerservice@infofreddiemac.com

Site

https://infofreddiemac.com/contact-us/

Get help with your refund

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What other ways do charges from infofreddiemac show up?

INFOFREDDIEMAC INFOFREDDIE FREDDIEMAC-PAYMENT FREDDIE MAC INFOFREDDIE-CARD FREDDIE-PAYMENT INFOFREDDIE-ONLINE FREDDIE-SERVICE-FEE INFO FREDDIE MAC FREDDIE MAC TRANSACTION INFOFREDDIE-TRANSACTION FREDDIE-MAC-PROCESSING INFOFREDDIE-ACCOUNT FREDDIEMAC-LOANPAYMENT INFOFREDDIE-CONTRACT

The Easiest Way to Cancel infofreddiemac

If you're frustrated trying to cancel your subscription, membership, or bill from infofreddiemac—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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