Is "INFOFREDDIE" fraud?

The Guide to Understanding Why You Were Charged By “INFOFREDDIE” and What To Do About It (infofreddiemac.com)

Bella K.

Published

September 9, 2025

Updated

September 10, 2025

What is "INFOFREDDIE"?

InfoFreddieMac provides services related to mortgage solutions, including subscription options for accessing valuable market data and insights. If you see a charge from them, it's likely for a subscription plan that helps you stay informed about mortgage rates and trends. This can be really helpful if you're looking to buy a home or refinance your mortgage.

INFO: This part suggests that the transaction involves some form of information or data sharing.
FREDDIE: This could be the name of a merchant, company, or service associated with the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from infofreddiemac?

Subscriptions: Customers may have unknowingly signed up for a subscription service that charges recurring fees.
Free Trials: Some users reported being charged after a free trial period ended automatically.
Software Purchases: Charges may result from purchasing software or apps related to mortgage or financial services.
Account Services: Fees for account maintenance or services provided can lead to unexpected charges.
Data Access Fees: Accessing certain data reports or resources may incur fees.
Lack of Awareness: Some users admitted to not fully understanding the terms or risks associated with their transactions.
Promotional Offers: Customers mentioned making a purchase under a promotion that later resulted in charges they were not anticipating.
Multiple Accounts: Having multiple accounts or services can lead to confusion and unintentional charges.
Auto-Renewal: Services with auto-renewal features can lead to surprise charges if not canceled on time.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the infofreddiemac.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the infofreddiemac.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with infofreddiemac.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

infofreddiemac Customer Service Info

If you need assistance, here's how you can get in touch with infofreddiemac's support team.

Phone

1-800- Freddie Mac (1-800-373-3342)

support@infofreddiemac.com

Site

https://www.infofreddiemac.com/contact-us.html

Get help with your refund

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What other ways do charges from infofreddiemac show up?

INFOFREDDIEMAC FREDDIE MAC PAYMENT INFO FREDDIE MAC FREDDIE MAC SERVICING INFOFREDDIE FREDDIE MAC MORTGAGE INFOFREDDIE-MAC FREDDIE MAC LOAN INFO FREDDIE FREDDIE MAC CUSTOMER SERVICE

The Easiest Way to Cancel infofreddiemac

If you're frustrated trying to cancel your subscription, membership, or bill from infofreddiemac—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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