Table of Contents
- Overview
- Difficulty
- Savings Calculator
- Estimated Time
- How to Contact Chatbooks
- Disclaimer
- Chatbooks Refund Policy
- Pricing Plans
- Frequently Asked Questions
- Comments
Table of Contents
Cancellation Activity
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How to Cancel Chatbooks
The Ultimate Step by Step Guide to Cancelling a Chatbooks Subscription
or Membership (chatbooks.com )
or Membership (chatbooks.com )
By
How to Cancel Chatbooks on the Chatbooks App
1 - Open and log in to your Chatbooks account.
2 - In the upper left-hand corner of the app, click the Menu bar.
3 - Click on "My Books."
4 - Tap on your Active Subscription.
5 - Hit the settings gear in the top right corner.
6 - Press "Manage Subscription."
7 - Tap "Cancel Subscription" and select an applicable reason.
8 - Tap "Continue to cancel."
9 - On the final screen, tap "Cancel subscription" (below the “Keep my subscription” option) and confirm the details to finalize.
How to Cancel Chatbooks on the Chatbooks Website
1 - Log in to your Chatbooks account at www.chatbooks.com.
2 - Navigate to "My Account" or similar section.
3 - Click on "Manage Subscription" for your active subscription.
4 - Select "Cancel Subscription" and follow the prompts to confirm your cancellation.
How to Cancel Chatbooks on the Series subscription
1 - Open the Chatbooks app and log in.
2 - Tap to open your Active Series subscription.
3 - Tap the Settings (gear icon) in the upper right corner.
4 - Tap "Active" (shown in green).
5 - Tap "Deactivate" to cancel.
Overview
Chatbooks offers a subscription service for photo books where you can get 4, 6, or 12 books per year, billed quarterly, bi-monthly, or monthly, or you can pay annually to save 10%. Your subscription automatically renews each month on the last day based on your chosen billing plan. When you have enough photos to fill a book, it will auto-print after 7 days, but you'll get a notification to review it first. You can also order extra books anytime, and you manage your subscription easily through the Chatbooks app.
Difficulty
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The cancellation process is straightforward with clear step-by-step instructions provided in the Chatbooks app and on their website. It requires only a few taps in the app to complete the cancellation, making it relatively easy for consumers.
Estimated Time
How to Contact Chatbooks
Phone
(801) 784-6567
Email
support@chatbooks.com
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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Chatbooks Refund Policy
Chatbooks allows you to cancel your Monthly Mini or Monthbook subscription at any time. After cancellation, you have 90 days to use any pending credits to print books. If you reactivate your subscription, Chatbooks may extend the use of any pending credits.
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Frequently Asked Questions
You can typically cancel your Chatbooks subscription at any time without contracts, early-cancellation fees, or lock-ins. However, once you cancel, you have 90 days to use any pending credits before they expire, or you can choose to reactivate your subscription to extend those credits. The cancellation process is straightforward via the app or website, with no hidden gimmicks preventing cancellation.
- Unwanted subscription charges for books not desired or received.
- App bugs and technical issues causing frustration in usage.
- Poor quality of photo books compared to expectations.
- Issues with printing options, including inability to print backlog as advertised.
- Poor communication and customer service, including refusal of refunds and lack of clarity on charges.
- Dislikes with subscription model changes, causing reduced control over spending and subscription management.
- Long shipping times and delivery problems, such as no tracking and postal delays.
- Multiple unannounced changes to subscription terms during active subscriptions.
- Confusion and dissatisfaction over subscription start dates and billing cycles.
- Charges despite showing credits, leading to unclear billing and disputes.
- Account login credentials (email and password) to access the Chatbooks app or website
- Access to the Chatbooks app (iOS or Android) or website to find and manage your subscription
- Select the specific subscription (e.g., Monthbook, Monthly Mini, Series) that you want to cancel
- Navigate to the Settings (gear icon) for the chosen subscription
- Select or provide a cancellation reason (may be prompted during cancellation)
- Pending subscription credits: Note that you have 90 days post-cancellation to use active credits
- Contact customer support (if you cannot cancel via the app/website), typically via support@chatbooks.com or live chat
- Provide your account email and possibly identify the subscription if contacting support
- Settle any unpaid fees incurred before the cancellation date
Before cancelling a Chatbooks subscription, it is important to know that you can cancel at any time easily through the Chatbooks app or website. After cancellation, you will retain access to any pending credits for 90 days, which you can use to print books. If you decide to reactivate your subscription during this period, your credits can be extended. However, once the subscription is cancelled and the credit usage period expires, you will lose access to printing new books through the subscription service.
Chatbooks allows you to cancel your Monthly Mini or Monthbook subscription at any time. After cancellation, you have 90 days to use any pending credits to print books. If you reactivate your subscription, Chatbooks may extend the use of any pending credits.
To cancel your Chatbooks subscription, you generally need to log in to your Chatbooks account, which means you will need your password to access your account and manage the subscription cancellation through the app or website. There is also a customer support chat and email contact (support@chatbooks.com) where you might get assistance, but the primary and quickest way to cancel requires account access. If you've forgotten your password, you can reset it here: https://chatbooks.com/account/reset_password. This process ensures your subscription is managed securely and directly by you.
We've actually written a step by step guide on how to get a refund from Chatbooks. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Chatbooks subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Chatbooks account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Chatbooks online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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Chatbooks May Show Up On Your Statement As:
CHATBOOKS CHATBOOKS.COM CHATBOOKS PHOTOS CHATBOOKS SUBSCRIPTION
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