Can I Cancel Course Hero at Any Time?

Course Hero allows you to cancel your subscription at any time through their website, iTunes, or Google Play, with cancellation taking effect within 7 business days. However, you must pay all outstanding debts and fees before cancellation can be finalized, and cancellation does not automatically trigger any refunds. There are no explicit contracts, lock-ins, or early cancellation fees, but keep in mind that termination of your account does not relieve you from obligations under their Terms of Use, and recent charges may not be refunded.

Why Do People Cancel Course Hero?

Continuous charges after cancellation requests or account termination.Difficulty canceling subscriptions due to complex or unclear cancellation processes.No notification for recurring charges or account linkages.Unfair refund policies including denial of refunds even when subscriptions are canceled early or unused time remains.Account termination without warning or proper explanation, sometimes with refusal to refund.Unauthorized charges for services not used or after the subscriber has passed away.Predatory subscription model making it difficult to opt out or stop billing.Poor customer support and lack of response to cancellation or refund requests.Locked out of accounts even with active subscriptions, preventing access and continuation of use.Accidental subscription purchases with difficulty obtaining refunds.

What Information Do I Need to Cancel Course Hero?

Course Hero account login details (username/email and password) Access to your email associated with Course Hero for confirmation Subscription type and payment method used (credit card, iTunes, Google Play, etc.) Personal identification details (such as full name and possibly billing address) Order or subscription reference number (if available, often found in confirmation or billing emails) Last four digits of the payment card (for customer support via phone/email) Access to the device/account originally used for subscribing (especially if canceled via iTunes/Google Play) Reason for cancellation (optional, but sometimes requested for feedback) Confirmation that all debts and fees are paid Ability to receive and review confirmation email after canceling

What Should I Know Before Cancelling Course Hero?

Before cancelling a Course Hero subscription, know that you will lose access to Premier membership features once your current membership period ends. This means you will no longer have the monthly 30 unlocks to access full study documents, the ability to ask up to 40 tutor questions, unlimited access to textbook solutions, and expert 24/7 homework help. Your account will revert to a Basic Membership, which allows only pay-per-question access to tutoring, browsing study documents without full viewing or downloading, and access to free literature infographics. Also, cancellations take up to 7 business days to process and you must pay any outstanding fees before cancellation is effective. No automatic refunds are given for recent charges upon cancellation. [Course Hero cancellation info](https://support.coursehero.com/hc/en-us/articles/200351034-How-can-I-cancel-my-Course-Hero-subscription) and [Membership differences](https://support.coursehero.com/hc/en-us/articles/200350884-What-s-the-difference-between-a-Premier-Membership-and-a-Basic-free-Membership)

What is Course Hero's Cancellation Policy?

Course Hero members can cancel their recurring subscription at any time to stop further charges, but cancellation does not automatically refund recent charges. Cancellation requests made through the Course Hero website are processed within 7 business days, and members retain access until the membership period expires. Subscribers using iTunes or Google Play must cancel through those platforms, and unpaid debts must be settled before cancellation can take effect.

Do I Need My Course Hero Password to Cancel?

To cancel your Course Hero subscription, you need to log in to your account on the Course Hero website and go to your account settings to stop the recurring membership. This means you do need your password to access your account for cancellation. If you forget your password, you can reset it using the Course Hero password reset page here: https://www.coursehero.com/forgot-password/ . This process requires email verification for security. So, having your password (or access to resetting it) is necessary to cancel your subscription.

Can I Get a Refund from Course Hero?

We've actually written a step by step guide on how to get a refund from Course Hero. Check it out!

Get Chargeback

Home

Get Chargeback

How To Cancel Your Course Hero Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 6, 2025

5 min read

Difficulty

12345678910

Easy Medium Very Hard

The cancellation process is straightforward and can be completed in a few steps via the account settings on the website or directly through the platform used for sign up (iTunes or Google Play). The user simply needs to log in, navigate to settings, and click 'Stop Recurring Membership' to confirm cancellation, with confirmation sent by email.

Estimated Time

On average, it takes 00 10 minutes to cancel a Course Hero subscription.

How to Contact Course Hero

If you need assistance, here's how you can get in touch with Course Hero's support team.

Phone

The phone is not available.

The email is not available.

Site

The site is not available.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

What People Say About Course Hero

0 reviews

Have you used Course Hero? Share your
experience by leaving a review.

Course Hero Refund Policy

Loading pricing information...

Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Course Hero subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Course Hero account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Course Hero online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.