Can I Cancel Crypto.com at Any Time?

Be cautious, as Crypto.com may have terms that involve subscription periods or fees for early cancellation. Always check for any potential lock-in periods, cancellation fees, or automatic renewals that could complicate your ability to cancel your membership easily. It’s wise to read the fine print of their terms of service to avoid unexpected charges.

Why Do People Cancel Crypto.com?

High fees for transactions and conversions.Lack of customer support or slow response times.Complexity of using the platform for beginners.Difficulty in withdrawing funds.Limited availability of certain cryptocurrencies.Token performance not meeting expectations.Lack of educational resources for new users.Security concerns about the platform.Better options available on competing platforms.Change in investment strategy or personal finances.

What Information Do I Need to Cancel Crypto.com?

Account email addressAccount passwordSubscription type (e.g., Crypto.com Visa Card, Crypto Earn, etc.)Billing cycle (monthly, yearly)Payment method used for the subscriptionTransaction history to confirm chargesCustomer support contact informationCancellation policy detailsConfirmation of cancellation within the app or via email

What Should I Know Before Cancelling Crypto.com?

Before cancelling your Crypto.com subscription, be aware that you'll lose access to features such as crypto staking rewards, cashback on eligible purchases, and priority customer support. Additionally, any accrued rewards may be forfeited, and your card benefits, including discounts and promotions, will also be eliminated. Ensure you understand the timing of the cancellation, as it may affect your billing cycle and any remaining funds in your account. Lastly, consider whether you'd want to re-subscribe in the future, as promotional rates or benefits may change.

What is Crypto.com's Cancellation Policy?

Crypto.com's membership and subscription services can be canceled at any time through the app or website. Users will retain access to their benefits until the end of the current billing cycle, and no cancellation fees are applied. It is recommended to review the specific terms associated with your subscription for detailed information.

Do I Need My Crypto.com Password to Cancel?

Yes, you'll need your password to cancel your subscription on Crypto.com. This ensures the security of your account and personal information. If you've forgotten your password, you can reset it by visiting [this link](https://crypto.com/reset-password). Once you have access, you can proceed with the cancellation.

Get Chargeback

Home

Get Chargeback

How To Cancel Your Crypto.com Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published August 12, 2025

Last updated on January 1, 2026

4 min read

Difficulty

12345678910

Easy Medium Very Hard

Cancelling a subscription with Crypto.com requires navigating their app or website, which can be somewhat straightforward for tech-savvy users but might confuse others. There are specific steps to follow, and users must ensure they cancel before the next billing cycle to avoid charges.

Estimated Time

On average, it takes 00 20 minutes to cancel a Crypto.com subscription.

How to Contact Crypto.com

If you need assistance, here's how you can get in touch with Crypto.com's support team.

Phone

The phone is not available.

The email is not available.

Site

The site is not available.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

What People Say About Crypto.com

0 reviews

Have you used Crypto.com? Share your
experience by leaving a review.

Crypto.com Refund Policy

Loading pricing information...

Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Crypto.com subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Crypto.com account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Crypto.com online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.