How to Cancel Brex

• Account closures due to Brex focusing on startups and larger companies, dropping small businesses that don't meet criteria like $1M revenue or venture funding.
• Abrupt and mass account closure notifications with little or no explanation.
• Poor customer support and communication, including lack of transparency and slow, chat-based support.
• Inability to access or transfer rewards points upon account closure.
• Accounts being suspended due to low transaction volume.
• Funds being held or delayed, such as wire transfers held for months without reason.
• Removal of deposit and payment processing abilities before account closure deadline, impacting business operations like payroll.
• Targeting only venture-funded companies or those meeting high revenue or employee thresholds, excluding many small or traditional businesses.
• Feelings of unethical decisions and poor communication negatively impacting small business operations.
• Specific criteria for account retention such as equity investment, over $1M revenue, over 50 employees, over $500k cash, or referral by existing customer/partner.

• Brex account login credentials
• Select specific account(s) to close
• Designate destination for remaining funds (if applicable)
• Settle all outstanding balances
• Migrate any recurring charges to another payment method
• Redeem any accrued Brex points
• Agree to Terms & Conditions
• Select a reason for closure (if closing all accounts)
• Contact Brex Support (for some account types or final confirmation)

The cancellation process typically takes about 25 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Brex subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Brex account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Brex online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.