Can I Cancel Etsy at Any Time?

Etsy allows you to cancel your Etsy Plus subscription anytime via the Your Subscription section in your Shop Manager's Settings. However, you will still have access until the end of the current subscription cycle, and no refunds are given for the remaining period. Be aware that while you can cancel anytime, you are still responsible for the full subscription payment for the current billing cycle—there are no early cancellation fees, but you won't get any prorated refunds.

Why Do People Cancel Etsy?

Not using the service regularly (e.g., bulk listing tool subscription like Vela)Unexpected or continued billing despite attempts to cancel or service disconnectionPoor customer support availability or unresponsivenessSubscription cost too high relative to perceived valueLimited benefits or disappointing discounts offered through subscriptions like Etsy Plus, especially for new or low-profit sellersGeographic restrictions on benefits such as custom shipping boxes or printed material discountsConcerns about domain name and its management after subscription cancellationOrders not arriving or arriving lateItems arriving damaged or not packaged adequatelyItems not matching listing description (e.g., color, model, size, design, material discrepancies)Misrepresentation of item condition (e.g., described as new but used)Incorrect quantity received or missing partsItem authenticity issuesBuyer’s unmet expectations when items differ significantly from the listingIssues with customs, import duties, or shipping cost disputesItems altered, used, or discarded after receipt making them ineligible for refunds

What Information Do I Need to Cancel Etsy?

Etsy account login credentials (username and password) Access to an internet browser (and not just the mobile app for certain brands of subscription cancellation) Navigate to Shop Manager (from your logged-in Etsy account) Access to the Subscriptions, Finances, or Pattern section in Shop Manager Ability to complete a brief exit/cancellation survey (optional, but may be prompted) Knowledge of which subscription or service you want to cancel (Etsy Plus, Pattern, etc.) Optionally, confirmation of cancelation by following prompts or clicking confirmation buttons

What Should I Know Before Cancelling Etsy?

Before canceling your Etsy Pattern subscription, note that if you cancel mid-month, you'll still need to pay the full subscription fee for that month. Your Pattern site will stay active until the end of the paid month unless you choose to deactivate it immediately. After cancellation, the active Pattern site is taken down, but if you registered a domain through Etsy, the domain registration remains active. Be aware that once cancelled, you lose access to your Pattern storefront features, as the site will no longer be available after the subscription ends unless you manually deactivate it earlier.

What is Etsy's Cancellation Policy?

Etsy's Pattern subscription can be canceled anytime through the Shop Manager on a non-mobile device. If you cancel during a month, you will still be responsible for the full subscription fee for that month, and your site will remain active until the end of that paid month unless you choose to deactivate it immediately. Domain registrations via Etsy remain active even after canceling the subscription.

Do I Need My Etsy Password to Cancel?

To cancel your Etsy subscription, you need to log in to your Etsy account first, which requires your password. The cancellation is done through the Shop Manager settings, and you confirm the cancellation by following prompts after logging in. If you do not remember your password, you can reset it here: https://www.etsy.com/password/reset. There is no indication of phone or chat support for canceling subscriptions without logging in or a password.

Can I Get a Refund from Etsy?

We've actually written a step by step guide on how to get a refund from Etsy. Check it out!

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How To Cancel Your Etsy Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 12, 2025

5 min read

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The cancellation process on Etsy for a Pattern subscription is straightforward and clearly described, involving just a few steps in the Shop Manager on a desktop browser. The instructions are accessible and the user is guided through cancellation and a brief survey, making it easy to complete. Although the subscription remains active until the end of the paid month unless deactivated immediately, the process itself is not complex or time-consuming.

Estimated Time

On average, it takes 00 15 minutes to cancel a Etsy subscription.

How to Contact Etsy

If you need assistance, here's how you can get in touch with Etsy's support team.

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Etsy subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Etsy account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Etsy online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.