2 - Click on your Profile, represented by your Avatar on the top right of the screen.
3 - Select Account Settings.
4 - Choose Close Account.
5 - Complete the short form provided to finish the cancellation process.
FanDuel offers a range of services including daily fantasy sports contests and legal sports betting, plus an online casino with games like blackjack and slots. If you use their Sportsbook or Fantasy sports, you might get promotional bonuses when you sign up or make your first bet. They also have subscriptions like the FanDuel Sports Network for sports streaming, which bills monthly or seasonally depending on your choice. So, if you see charges from FanDuel, it’s likely for these betting services or a subscription to their sports streaming service.
The cancellation process is straightforward with clear steps provided for each platform where the subscription might have been purchased (website, Google Play, iOS, Roku, Amazon). The ease of cancellation depends on the user's familiarity with navigating the respective platform, but instructions are concise and simple to follow.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a FanDuel subscription.
How to Contact FanDuel
If you need assistance, here's how you can get in touch with FanDuel's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a FanDuel Refund
Cancel through the original platform: If subscription was made via Roku, Google Play, or Apple Store, cancel directly through those platforms' settings rather than FanDuel's app or website.
Prepare for persistence: Some users report spending 30-45 minutes or more navigating menus or waiting on chat before cancellation is processed.
Use clear, firm language: State that you want to cancel immediately and request confirmation. Avoid ambiguous language.
Start with live chat: Initiate cancellation through FanDuel's live chat customer service as a first step.
If chat fails, escalate by email: If chat agents do not cancel or delays occur, escalate to email support requesting cancellation confirmation and refund if applicable.
Escalate to management: If initial customer service refuses or delays, request escalation to a manager.
Involve regulatory bodies if needed: If FanDuel does not comply after escalation, involve your state’s gaming or consumer protection commission.
Cancel before billing cycle renewal: Time cancellation at least 24 hours before the next billing cycle to avoid automatic charges.
Check payment method statements: Review credit card or PayPal statements for recurring charges and dispute unauthorized charges promptly.
Document everything: Keep screenshots, chat transcripts, emails, and confirmation numbers as proof of cancellation requests.
Use a refund request if charged after cancellation: If a charge is processed after cancellation, request a refund firmly referencing your cancellation confirmation.
When all else fails, dispute charge with bank: If FanDuel refuses refunds post-cancellation, dispute the charge with your bank or credit card provider.
Why Do People Request Refunds from FanDuel
Account suspension or lockout due to suspicious activity, VPN use, or self-exclusion.
Difficulty withdrawing funds, including delayed withdrawals and accounts being locked when trying to cash out winnings.
App reliability issues such as frequent lagging, failed bets, and login problems.
Poor customer service experiences with unhelpful, rude support and slow response times.
Unexpected bans or account suspensions often without clear explanation.
Concerns about fraud or deceptive practices and accusations of unfair treatment or theft of funds.
Problems with bonus offers, including bonuses perceived as scams or unfairly withheld.
Restrictions based on location, such as accusations of using location-altering devices and bans for playing from unsupported states.
Loss of income or financial reasons leading users to stop gambling or cancel accounts.
Blackout restrictions on games or poor streaming access impacting user experience.
FanDuel Refund Script
Script
Copy
Dear FanDuel, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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FanDuel Refund Policy
FanDuel allows users to cancel contest entries up to 15 minutes prior to contest lock, with entry fees refunded to their FanDuel account if canceled in time. To terminate a FanDuel account, users must contact FanDuel via a contact form expressing their wish to terminate. FanDuel can also terminate or suspend accounts immediately if terms are breached.
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The Easiest Way to Get a FanDuel Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from FanDuel—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
FanDuel allows you to cancel your subscription at any time before the end of the current billing period or free trial, with the cancellation taking effect only at the end of that period. There are no contracts, lock-ins, or early-cancellation fees, but the cancellation must be done through the platform where you purchased the subscription (e.g., FanDuel website, Google Play Store, iOS App Store, Roku, or Amazon). The key point to watch out for is that you won't get an immediate stop to billing; the subscription remains active until the billing period concludes.
Account suspension or lockout due to suspicious activity, VPN use, or self-exclusion.
Difficulty withdrawing funds, including delayed withdrawals and accounts being locked when trying to cash out winnings.
App reliability issues such as frequent lagging, failed bets, and login problems.
Poor customer service experiences with unhelpful, rude support and slow response times.
Unexpected bans or account suspensions often without clear explanation.
Concerns about fraud or deceptive practices and accusations of unfair treatment or theft of funds.
Problems with bonus offers, including bonuses perceived as scams or unfairly withheld.
Restrictions based on location, such as accusations of using location-altering devices and bans for playing from unsupported states.
Loss of income or financial reasons leading users to stop gambling or cancel accounts.
Blackout restrictions on games or poor streaming access impacting user experience.
Email address associated with your FanDuel (FanDuel Sports Network) account
Login credentials (username and password) to access your account
Platform used for subscription (e.g., FanDuel website, iOS, Android, Roku, Amazon)
Order or subscription ID (if available; especially useful for Amazon or App Store subscriptions)
Billing information (for verifying account identity if cancelling through customer support)
Reason for cancellation (sometimes requested in forms or by support agents)
Personal details such as your full name (for verification with support)
Last four digits of payment card on file (sometimes required for verification via customer support)
Before canceling a subscription, membership, or bill for FanDuel, know that your cancellation will take effect at the end of your current billing period, so you can still access the content until that time. After cancellation, you will lose access to all streaming content and features provided by the FanDuel Sports Network, including live sports broadcasts such as select WNBA games, Professional Women's Hockey League (PWHL), British Basketball League, and more. It's important to cancel through the platform where you purchased the subscription (website, Google Play, iOS, Roku, or Amazon) to ensure proper cancellation. Also, if you need to change your home territory, you will need to contact FanDuel customer support directly.
FanDuel allows users to cancel contest entries up to 15 minutes prior to contest lock, with entry fees refunded to their FanDuel account if canceled in time. To terminate a FanDuel account, users must contact FanDuel via a contact form expressing their wish to terminate. FanDuel can also terminate or suspend accounts immediately if terms are breached.
To cancel your FanDuel subscription, you do not specifically need your password as the cancellation is typically done through the platform where you purchased the subscription (website, app stores, Roku, Amazon) by going to subscription or account settings and selecting cancel. However, having your password is generally important if you need to log into your account to manage subscriptions or if you are doing it online. If you need to reset your FanDuel password, you can do so here: https://account.www.fanduel.com/forgot-password. This link will allow you to enter your email and get instructions to reset your password.
We've actually written a step by step guide on how to get a refund from FanDuel. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your FanDuel subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your FanDuel account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel FanDuel online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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