4 - Locate and click on the Delete Account option along the right side.
How to Cancel GasBuddy on To request Account Deletion through the GasBuddy App:
1 - Open the menu in the top left of the For You (Home) page.
2 - Select App Settings.
3 - Select Privacy Rights near the bottom.
4 - Tap on Manage to locate the Deletion option.
GasBuddy helps you save money on gas by letting you pay with their card, which is accepted anywhere Mastercard is used. They offer a Premium membership subscription for $9.99 per month or $99 per year that guarantees you savings on gas and other discounts like deal alerts and convenience store rewards. Along with savings, Premium members get free roadside assistance for things like towing and tire changes. You might see bills from GasBuddy if you subscribe to this Premium service or use their Pay with GasBuddy+ card for fuel purchases.
The cancellation process is quite straightforward and can be done quickly through the app's menu within a few steps. The instructions are clear and explicitly outlined on their support page, indicating low difficulty for a consumer to cancel.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a GasBuddy subscription.
How to Contact GasBuddy
If you need assistance, here's how you can get in touch with GasBuddy's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a GasBuddy Refund
Be persistent with customer support: Users report needing multiple contacts and follow-ups since initial requests are often ignored or unresolved.
Use clear and firm language: State explicitly you want to cancel the subscription or membership immediately and do not want further charges.
Request confirmation in writing: Ask support to provide cancellation confirmation via email or chat as proof.
Escalate if ignored: Move from basic support channels to supervisors or higher management if cancellation isn't processed.
Timing matters: Attempt cancellation just before the renewal date or billing cycle to avoid additional charges.
Delete app and account: Some users suggest deleting the GasBuddy app and requesting account deletion to stop membership and card deliveries.
Refuse additional fees: Deny paying replacement fees for lost cards if canceling service entirely.
Block notifications/emails: Filter or unsubscribe from GasBuddy marketing emails to avoid ongoing unwanted contact after cancellation attempts.
Take screenshots and keep records: Document all communications as evidence in case of billing disputes.
Why Do People Request Refunds from GasBuddy
Inaccurate or misleading gas prices causing wasted trips and financial loss
Fraudulent or unreliable price postings by users leading to distrust
Unsuccessful or missing discounts promised by the membership
Poor customer service or support, including unresolved account issues and lack of response
App reliability issues, such as syncing problems and app not working properly
Wasted trips due to outdated or false information on gas prices
Lack of moderation and transparency in price posting and complaints handling
Negative experiences with rewards or cards, including cards not arriving, cancellation without notice, or not working
Price discrepancies between advertised and actual pump prices
Limited value after initial membership period leading to less savings over time
Feeling cheated or scammed due to unclear charges or membership practices
GasBuddy Refund Script
Script
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Dear GasBuddy, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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GasBuddy Refund Policy
GasBuddy's membership cancellation policy allows members to cancel their Plus or Premium subscriptions at any time via the app settings. Members retain paid benefits until the end of the current billing period (monthly or annual), but the most recent membership fee is non-refundable. After cancellation, the account reverts to the free Pay with GasBuddy+™ program, and members can upgrade again anytime.
Get help with your refund
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The Easiest Way to Get a GasBuddy Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from GasBuddy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
GasBuddy allows cancellation of your membership at any time, but there are important conditions to be aware of. If you cancel, you will continue to have access to the membership benefits until the end of your current billing period (monthly or annual), but no refunds are given for any fees already paid, including annual fees. Additionally, if you pay annually, you are obligated to pay for the full year even if you cancel early, as monthly installment payments must continue until the year's end. Your membership will automatically renew each year unless canceled before renewal, and GasBuddy will send an email notice about the renewal 60-90 days prior, so you must keep your contact information up to date to avoid unwanted charges. Essentially, there are no lock-ins or early cancellation fees, but the main
Inaccurate or misleading gas prices causing wasted trips and financial loss
Fraudulent or unreliable price postings by users leading to distrust
Unsuccessful or missing discounts promised by the membership
Poor customer service or support, including unresolved account issues and lack of response
App reliability issues, such as syncing problems and app not working properly
Wasted trips due to outdated or false information on gas prices
Lack of moderation and transparency in price posting and complaints handling
Negative experiences with rewards or cards, including cards not arriving, cancellation without notice, or not working
Price discrepancies between advertised and actual pump prices
Limited value after initial membership period leading to less savings over time
Feeling cheated or scammed due to unclear charges or membership practices
Access to your GasBuddy account (ability to log in, either via app or website)
Latest version of the GasBuddy app (if using the mobile app for cancellation)
Navigation to membership/account settings within the app or website
Ability to select cancellation options ("Manage Membership" or "Delete Account")
Clear any recent transactions or outstanding balances (if closing the account)
Reason for cancellation (sometimes requested in support tickets)
Email address associated with the account (for verification/support requests)
Optionally, the last four digits of your linked payment card (occasionally required for verification)
Before cancelling your GasBuddy Plus or Premium membership, know that you will continue to have access to the membership benefits until the end of your current billing period, whether monthly or annually. However, the most recent membership fee you paid will not be refunded upon cancellation. After your membership expires, your account will downgrade to the free Pay with GasBuddy or Pay with GasBuddy+™ program, meaning you will lose access to the exclusive paid membership features. You can always upgrade back to a paid membership later if you choose.
GasBuddy's membership cancellation policy allows members to cancel their Plus or Premium subscriptions at any time via the app settings. Members retain paid benefits until the end of the current billing period (monthly or annual), but the most recent membership fee is non-refundable. After cancellation, the account reverts to the free Pay with GasBuddy+™ program, and members can upgrade again anytime.
You do not need your password to cancel your GasBuddy subscription. You can manage and cancel your membership directly through the app by navigating to Savings Settings > Your Pay with GasBuddy+ Account > Manage Membership > Cancel Membership. If you want to delete your account, you do need to log in, but canceling the subscription itself does not require entering your password. If you do need to reset your password for login purposes, you can do so here: https://help.gasbuddy.com/hc/en-us/articles/9202511920407-How-do-I-reset-my-password-if-I-forgot-it.
We've actually written a step by step guide on how to get a refund from GasBuddy. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your GasBuddy subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your GasBuddy account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel GasBuddy online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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