5 - Choose the reason for cancellation when prompted.
6 - Confirm your cancellation decision.
7 - Ensure to turn off Payroll on AutoPilot prior to cancellation.
8 - Note that cancellations after the 5th of a month incur charges for the entire month.
9 - You will still have access to your account for viewing past records even after cancellation.
10 - Final invoices will be sent the following month and may include fees.
Time & Attendance Plus at Gusto.com helps you keep track of your team's work hours, manage schedules, and handle time-off requests, all connected directly to payroll. When you start, you get a free trial for up to two billing cycles, and after that, the subscription costs $6 per person per month. You might see charges if you're signed up after your trial ends, and you can cancel anytime through your Gusto account settings. Essentially, they make paying and tracking work time easier for small businesses.
The cancellation process for Time & Attendance Plus on Gusto is straightforward and can be done anytime via the Plans and Pricing settings page by selecting the 'Remove from Plan' option. The steps are clearly stated, and there is support available if needed, making it easy for most consumers to cancel their subscription quickly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Time & Attendance Plus subscription.
How to Contact Time & Attendance Plus
If you need assistance, here's how you can get in touch with Time & Attendance Plus's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Time & Attendance Plus Refund
Initiate cancellation early to allow time for a potentially prolonged process.
Be patient and persistent, expecting to spend time on hold or repeating the cancellation request multiple times.
Use firm and clear language stating that you want to cancel immediately to avoid any confusion or delay.
Record the cancellation confirmation or ask for an email receipt proving the subscription or membership is canceled.
Escalate politely by requesting to speak to a supervisor if initial representatives delay or resist cancellation.
Consider using a payment block or virtual card to stop future charges if direct cancellation proves difficult or the company is uncooperative.
Call during off-peak hours to reduce hold times and get quicker service.
Document all interactions including dates, times, persons spoken to, and what was said to support any dispute if charges continue.
Why Do People Request Refunds from Time & Attendance Plus
Cost concerns: Members may find the subscription price too high compared to the value received.
Lack of perceived value: Users may feel the service does not meet their needs or improve attendance management effectively.
Complexity or usability issues: Difficulty navigating or using the software can lead to frustration and cancellations.
Better alternatives: Customers might find competing services offering more features or better pricing.
Technical issues: Bugs, inaccuracies, or poor integration with existing systems can push users to cancel.
Changing business needs: Reduced need for attendance tracking or changes in employee management tools can be a factor.
Billing problems: Confusing billing practices or unexpected charges cause dissatisfaction.
Poor customer support: Unresolved issues or unresponsive service teams impact customer retention negatively.
Free trial expirations: Users may cancel after trial if not convinced to pay for the service.
Lack of regular updates or improvements: Customers expect continual product enhancements to justify ongoing subscription.
Time & Attendance Plus Refund Script
Script
Copy
Dear Time & Attendance Plus, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Time & Attendance Plus
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Time & Attendance Plus Refund Policy
Time & Attendance Plus offers a free trial for up to two billing cycles. You can cancel your free trial or subscription anytime by going to the Plans and Pricing page under Settings, selecting the Add-on tab, and choosing "Remove from Plan" under Time & Attendance Plus. Service fees are charged for full calendar months during enrollment.
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The Easiest Way to Get a Time & Attendance Plus Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Time & Attendance Plus—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Time & Attendance Plus allows you to cancel your subscription at any time simply by going to the Plans and Pricing page under Settings and choosing to remove the add-on. However, note that service fees are charged for the full calendar month in which you are enrolled, so canceling mid-month does not pro-rate charges. There are no mention of contracts, early-cancellation fees, or lock-ins, but be mindful that you do pay for the entire month once you are subscribed.
Cost concerns: Members may find the subscription price too high compared to the value received.
Lack of perceived value: Users may feel the service does not meet their needs or improve attendance management effectively.
Complexity or usability issues: Difficulty navigating or using the software can lead to frustration and cancellations.
Better alternatives: Customers might find competing services offering more features or better pricing.
Technical issues: Bugs, inaccuracies, or poor integration with existing systems can push users to cancel.
Changing business needs: Reduced need for attendance tracking or changes in employee management tools can be a factor.
Billing problems: Confusing billing practices or unexpected charges cause dissatisfaction.
Poor customer support: Unresolved issues or unresponsive service teams impact customer retention negatively.
Free trial expirations: Users may cancel after trial if not convinced to pay for the service.
Lack of regular updates or improvements: Customers expect continual product enhancements to justify ongoing subscription.
Admin account credentials to access your Gusto dashboard
Access to "Settings" and the "Plans and Pricing" or "Plan & Billing" section
Selecting the "Add-on" tab and choosing "Remove from Plan" for Time & Attendance Plus
Ability to provide a reason for cancellation and optional feedback
Decision on handling outstanding tax payments and filings (choose whether Gusto handles these or you do)
Confirmation of cancellation (type your company name and check relevant acknowledgement boxes)
Cancel your integrated Workers’ Comp policy (if applicable)
Address any Gusto-managed benefits (if applicable)
Annual subscriptions require 30-day notice before renewal date
Possible further verification (Gusto may contact you for additional verification)
Before canceling your Time & Attendance Plus subscription with Gusto, it's important to know that after cancellation you will still have unlimited access to your Gusto account to view company forms, reports, employee information, and past payrolls. Employees and contractors retain access to view paystubs and forms as well. Billing will charge you for the full month if you cancel after the 5th or if you had payroll processed in that month, and final invoices are billed retroactively. You must also turn off Payroll on AutoPilot® before canceling. Additionally, you need to decide how future tax payments and filings will be handled—either let Gusto manage remaining filings at extra cost or handle them yourself. Integrated services like Workers' Comp, 401(k), and benefits require you to manage their cancellation or transition separately before ending your subscription. Cancellation is immediate with continued access, but the final invoice will not be prorated, and certain tax services may incur fees after canceling.
Time & Attendance Plus offers a free trial for up to two billing cycles. You can cancel your free trial or subscription anytime by going to the Plans and Pricing page under Settings, selecting the Add-on tab, and choosing "Remove from Plan" under Time & Attendance Plus. Service fees are charged for full calendar months during enrollment.
To cancel your Time & Attendance Plus subscription through Gusto, you do need to sign in as an admin, which requires your account password. After signing in, you can navigate to the Settings section, then to Plan & Billing, and proceed to cancel the account. If you have forgotten your password, you can reset it easily by visiting this URL: https://credits.gusto.com/passwords/new. This ensures you have secure access before making subscription changes.
We've actually written a step by step guide on how to get a refund from Time & Attendance Plus. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Time & Attendance Plus subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Time & Attendance Plus account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Time & Attendance Plus online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Time & Attendance Plus May Show Up On Your Statement As:
Time and Attendance Plus Time & Attendance Plus Time Attendance Plus Time + Attendance Plus T&A Plus Gusto Time and Attendance Gusto Time & Attendance Gusto T&A Plus
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