Can I Cancel Incfile at Any Time?

Incfile allows cancellation of memberships, subscriptions, or bills at any time, but with some constraints. For domain services, you have a strict 3-business-day window to get refunds after purchase or renewal, after which refunds are not available although cancellation is still possible. There is a $30 cancellation fee if you cancel before payment is forwarded to the state. Additional services like Virtual Address or Registered Agent can be canceled by contacting customer service, but the registered agent service cancellation requires assigning a new agent to keep the company in good standing with the state. These policies act as mild lock-ins and may include cancellation fees, so it's important to act quickly if you want a refund or to avoid extra charges.

Why Do People Cancel Incfile?

Late filing or delayed services causing inconvenience.No refund confirmation or transaction proof provided by the company.Delays in refund processing leading to customer frustration.Cancellation of orders without confirmation or refund action.Poor communication or unfulfilled services prompting cancellations and refunds.Having to refile services independently due to company failures or errors.Company taking payment without delivering timely services or transparency.Difficulty or inability to cancel services by phone or email causing ongoing charges.Disputes over refund timelines; customers not receiving refunds despite claims.Refund denial when services were completed or misunderstandings over service scope.Domain and email service refunds only possible within 3 business days of activation or renewal; no refunds afterward.Additional costs required to dissolve companies or cancel services after initial purchase.Failure to receive mail in virtual mailbox service causing missed critical documents.Overloaded customer support and poor service center responsiveness.Business disruptions due to poor mail handling and communication issues.

What Information Do I Need to Cancel Incfile?

Order number Email address used for purchase Domain name or service associated with the charge Date of the charge or renewal Reason for cancellation (if required by customer service) Contacting customer support via email or phone

What Should I Know Before Cancelling Incfile?

Before canceling your Incfile subscription, it's important to know that you will lose access to several key services and features. This includes compliance tools such as compliance status checks, notifications, and filing deadline alerts, as well as online document storage where your digital legal documents are kept. You will also lose access to Incfile's personal electronic dashboard that helps manage and access your documents, free tax consultation services, and the free registered agent service provided for the first year in all packages. Additionally, canceling incurs a $30 cancellation fee and you forfeit ongoing support and any higher-tier package benefits such as EIN filing, contract library, domain name, and business email services, depending on your package.

What is Incfile's Cancellation Policy?

Incfile allows order cancellations and refunds until payment is forwarded to the state, with a $30 cancellation fee plus any expenses incurred. Once payment is submitted to the state, the order cannot be canceled or changed. Cancellations must be requested via email; phone cancellations are not accepted.

Do I Need My Incfile Password to Cancel?

You do not need your password to cancel your subscription with Incfile. To cancel, you can simply email support@incfile.com or call their Customer Support team at +1 (844) 830-8267, providing your order number and domain name. If you do need to reset your password for any other reason, you can do so at https://incfile.com/password-reset. This makes it convenient to cancel without password authentication beforehand.

Can I Get a Refund from Incfile?

We've actually written a step by step guide on how to get a refund from Incfile. Check it out!

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How To Cancel Your Incfile Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on November 12, 2025

5 min read

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The cancellation process for Incfile subscriptions involves emailing or calling customer support with order details. It is relatively straightforward but requires direct contact with support and must be done within specific timeframes for refunds, which may add some slight inconvenience to users.

Estimated Time

On average, it takes 00 15 minutes to cancel a Incfile subscription.

How to Contact Incfile

If you need assistance, here's how you can get in touch with Incfile's support team.

Phone

(844) 830-8267

support@incfile.com

Site

https://www.incfile.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Incfile subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Incfile account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Incfile online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.