Can I Cancel Rently at Any Time?

Rently allows you to cancel your subscription at any time, particularly for their Single Family Rental (SFR) plans which explicitly state 'cancel anytime.' There do not appear to be contracts, lock-ins, or early cancellation fees that would prevent immediate cancellation. However, be mindful of any potential refund policies or requirements related to termination as per their general terms, but overall, cancellation is straightforward and without gimmicks to trap you.

Why Do People Cancel Rently?

Service issues like being blocked or paused from viewing homes without clear explanation or resolution.Automatic pauses or bans on accounts due to security criteria set by property management, causing frustration.Difficulty with account management, including flagged multiple accounts and identity verification problems, leading to cancellations.Ongoing billing issues, such as charges after cancellation requests and unresponsive customer service.Poor customer service experiences, including support delays, lack of phone support, unfulfilled refund promises, and hung-up calls.Service disruptions causing customers to seek alternative solutions or change locks.Need to contact property management

What Information Do I Need to Cancel Rently?

Account holder's full name Email address associated with Rently account Billing information (if disputing charges or requesting a refund) Reason for cancellation (optional, but sometimes requested) Proof of account ownership or authentication (such as logging in or verifying identity) Contacting support via email or phone (support@rently.com or 1-888-340-6340) Outstanding balances or payments must be settled before cancellation is complete

What Should I Know Before Cancelling Rently?

Before cancelling a subscription, membership, or bill for Rently (use.rently.com), know that you will lose access to all the platform's services and features tied to your account. This includes the ability to self-tour rental properties using their system, as well as any other subscription-based functionalities. Upon cancellation, Rently does not guarantee the return or deletion of any content you have previously uploaded or stored in your account. It's important to consider that some refunds or account credits for unused portions of services may not be guaranteed, so reviewing their terms of use and refund policies beforehand is advisable.

What is Rently's Cancellation Policy?

Rently's subscription policy allows customers to cancel their subscription at any time, but refunds for unused portions of prepaid subscription fees are not provided. All amounts and fees are non-cancellable and non-refundable due to the nature of their digital products and services, with exceptions only under specific circumstances such as product defects or unauthorized charges, which are handled on a case-by-case basis. Refund requests must be made within 10 days of purchase for consideration by customer support.

Do I Need My Rently Password to Cancel?

To cancel your subscription on Rently (use.rently.com), you generally need to log in to your account, which requires your password. There doesn't appear to be an option to cancel without signing in or providing authentication. If you have forgotten your password, you can reset it using this link: https://use.rently.com/sign-in/. This is important because Rently emphasizes security and account authentication for managing account settings including subscription cancellations.

Can I Get a Refund from Rently?

We've actually written a step by step guide on how to get a refund from Rently. Check it out!

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How To Cancel Your Rently Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 10, 2025

Last updated on December 31, 2025

5 min read

Difficulty

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Easy Medium Very Hard

Based on the search results, cancellation seems to require specific steps such as signing in and navigating account settings, which is straightforward but might need some account admin privileges. There is no indication of overly complicated procedures or long wait times, making it relatively easy for users familiar with the platform.

Estimated Time

On average, it takes 00 15 minutes to cancel a Rently subscription.

How to Contact Rently

If you need assistance, here's how you can get in touch with Rently's support team.

Phone

The phone is not available.

The email is not available.

Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Rently subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Rently account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Rently online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.