How to Cancel SoLo Funds on the SoLo Funds website
1 - Log in to your SoLo Funds account on the website.
2 - Go to the Billing section, which can be found in your account settings.
3 - Locate your active subscription plan.
4 - Click on the Change Plan button.
5 - Select Cancel under your current plan.
6 - Confirm your cancellation. This will put your subscription in a grace period until the end of your current billing cycle.
How to Cancel SoLo Funds on the Apple App Store
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top to access your Apple ID settings.
3 - Select Subscriptions.
4 - Find and tap on SoLo Funds from your list of subscriptions.
5 - Tap on Cancel Subscription and confirm your choice.
How to Cancel SoLo Funds on Google Play
1 - Open the Google Play Store on your Android device.
2 - Tap on the menu icon (three horizontal lines) in the top left corner.
3 - Select Subscriptions.
4 - Find and select SoLo Funds from your subscriptions list.
5 - Tap on Cancel Subscription and follow the prompts to complete the cancellation.
SoLo Funds is a peer-to-peer lending app where members can request cash advances up to $625, which are funded by other members. You fill out a request with the amount and repayment date, and if someone funds it, the money goes to your SoLo wallet or bank account. There are no mandatory monthly fees or subscriptions, but optional tips up to 15% can be given to lenders. You might see fees if you choose instant transfer (1.99% fee) or if you pay late (10% or $5 minimum).
The cancellation is straightforward as users can delete their account directly from the SoLo app by navigating to the Settings tab and selecting 'delete account'. It is an easy process with clear instructions, so the difficulty is low but not the absolute easiest because users need to open the app and find the option within settings.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a SoLo Funds subscription.
How to Contact SoLo Funds
If you need assistance, here's how you can get in touch with SoLo Funds's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a SoLo Funds Refund
Contact customer support repeatedly and at different times of the day to increase your chances of reaching a sympathetic agent.
Use clear, firm language such as "I am requesting an immediate cancellation and a confirmation in writing" to avoid ambiguity.
Document all interactions including dates, times, agent names, and what was said in case you need to escalate.
Escalate the issue by requesting to speak with a supervisor or using any available dispute resolution channels if initial attempts fail.
Try timing your cancellation request right before a billing cycle to potentially prevent the next charge.
Check if cancelling via the app or website works better than calling, as some users report easier cancellations digitally.
Be persistent and patient, as some users mention it can take multiple attempts and some wait time to get their subscription truly cancelled.
Utilize social media or public forums to publicly raise your issue if private channels fail, as companies sometimes respond quicker to protect their reputation.
Ask for confirmation emails or cancellation codes as proof your request was processed.
Consider disputing charges with your bank if all direct attempts fail and you believe unauthorized payments were taken.
Why Do People Request Refunds from SoLo Funds
Account blocked, preventing withdrawal of funds.
Limited withdrawal policy: restricted to 3 withdrawals in the first 30 days without clear disclosure.
Poor communication and customer service delays.
Misleading information about accreditation or terms.
Refusal to close accounts or refund deposited funds.
Operating without valid contracts as claimed by customers.
Technical problems with the app and loan processing delays.
Frustration with repayment policies or credit history reporting delays.
Membership cancellation difficulties or inability to remove banking information.
Disputes regarding fees or donation-like charges that feel misleading.
SoLo Funds Refund Script
Script
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Dear SoLo Funds, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About SoLo Funds
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SoLo Funds Refund Policy
SoLo Funds does not have any mandatory membership or subscription fees for borrowing or lending. There are no subscription cancellations required as there are no recurring fees; fees only apply for specific actions such as a 1.99% fee for instant withdrawals or a 15% fee on late repayment of loans. Therefore, membership or subscription cancellation policies are not applicable.
This information is based on SoLo Funds' FAQ stating the absence of mandatory subscription fees and their fee structure for services.
Get help with your refund
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The Easiest Way to Get a SoLo Funds Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from SoLo Funds—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
SoLo Funds allows users to close their accounts voluntarily, but users should be aware that any credits expire 180 days after account closure. There are no explicit early-cancellation fees or lock-in contracts mentioned, but the terms allow SoLo to modify or terminate programs at their discretion without prior notice. Therefore, while you can cancel anytime, be mindful that credits have expiry and the company retains control to change terms which might affect your subscription.
Account blocked, preventing withdrawal of funds.
Limited withdrawal policy: restricted to 3 withdrawals in the first 30 days without clear disclosure.
Poor communication and customer service delays.
Misleading information about accreditation or terms.
Refusal to close accounts or refund deposited funds.
Operating without valid contracts as claimed by customers.
Technical problems with the app and loan processing delays.
Frustration with repayment policies or credit history reporting delays.
Membership cancellation difficulties or inability to remove banking information.
Disputes regarding fees or donation-like charges that feel misleading.
Access to the SoLo Funds mobile application
Login credentials (email and password) for the SoLo Funds account
Name associated with the account
Email address linked to the account
Description or reason for canceling or deleting the account (when contacting support)
Selection of "Delete Account" in the app's Settings tab
Before cancelling your SoLo Funds subscription or membership, keep in mind that any SoLo Credits you have earned will expire 180 days after your last funded loan, so you could lose these if you cancel. Also, cancelling your account will end your ability to request loans, access any existing loans, and use the borrowing features offered by SoLo Funds. There may also be fees associated with certain transfers or withdrawals that you should be aware of. It's important to consider these points before making the decision to cancel.
SoLo Funds does not have any mandatory membership or subscription fees for borrowing or lending. There are no subscription cancellations required as there are no recurring fees; fees only apply for specific actions such as a 1.99% fee for instant withdrawals or a 15% fee on late repayment of loans. Therefore, membership or subscription cancellation policies are not applicable.
This information is based on SoLo Funds' FAQ stating the absence of mandatory subscription fees and their fee structure for services.
To cancel your subscription with SoLo Funds, you need to open the SoLo app, go to the Settings tab, and select "delete Account" to delete your account. This process does not explicitly state that you need your password, but since it involves accessing your account settings, you will likely need to be logged in, which requires your password. If you need to reset your password, you can do so on the login page of SoLo Funds by clicking the "Forgot Password?" button or directly reset it via the email link you receive after entering your email. Here's a helpful link for resetting your password: https://help.gosolo.io/how-to-change-or-reset-your-solo-password
We've actually written a step by step guide on how to get a refund from SoLo Funds. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your SoLo Funds subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your SoLo Funds account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel SoLo Funds online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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