Storage Pro is a company that provides convenient self-storage solutions for people who need extra space for their belongings. They offer various unit sizes to fit your needs, whether you're storing furniture during a move or seasonal items. Their subscription services include easy online billing, so you don't have to worry about missing payments. If you see a charge from Storage Pro, it’s probably for your monthly storage rental.
Canceling a subscription with Storage Pro typically involves navigating their website or contacting customer service, which can be moderately straightforward. However, some users have reported difficulties in reaching representatives or finding cancellation options easily.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Storage Pro subscription.
How to Cancel Storage Pro: Step by Step
If you purchased through the Storage Pro website:
Visit the Storage Pro website at storagepro.com.
Log into your account using your email and password.
Navigate to the Account Settings or Billing section of your account.
Locate your current subscription details.
Select the option for Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through the Apple App Store:
Open the Settings app on your Apple device.
Tap on your name at the top.
Select Subscriptions.
Find and tap on your Storage Pro subscription.
Tap Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find your Storage Pro subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Navigate to Settings (gear icon).
Select Payments.
Click on Manage pre-approved payments.
Find and select your Storage Pro subscription.
Click on Cancel to end the subscription.
If you purchased through another third-party service:
Contact the third-party service customer support directly.
Request cancellation of your Storage Pro subscription.
Follow their specific process as instructed.
How to Contact Storage Pro
If you need assistance, here's how you can get in touch with Storage Pro's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Storage Pro Refund
Contact during off-peak hours to avoid long wait times and increase chances of reaching a representative.
Use specific language like "I want to cancel my subscription" instead of ambiguous phrases to avoid pushing back from the agent.
Be persistent if met with resistance; gently repeat your request without getting frustrated.
Ask for a supervisor if your initial contact doesn’t allow cancellation; higher-level staff may have more authority.
Document everything during your communication; take notes on names, dates, and specifics for future reference.
Request confirmation of cancellation via email or written notice before hanging up.
Sites like Reddit suggest mentioning that you’re considering alternative services if they offer to keep you.
Timing is key; try to cancel right after your billing period ends to avoid being charged again.
Share a constructive reason for your cancellation—it may lead to a more agreeable process.
Check for hidden cancellation fees during your conversation to avoid surprises later.
Why Do People Request Refunds from Storage Pro
High monthly fees that don't fit their budget.
Infrequent use of storage space leading to reconsideration.
Change in living situation such as moving to a smaller home.
Finding a better deal with another storage provider.
Difficulty accessing the facility or inconvenient hours.
Concerns about security or safety of the storage units.
Unresolved issues with customer service.
Need to downsize belongings and reduce storage needs.
Timing issues with payment reminders.
Termination of a rental agreement or no longer needing the service.
Storage Pro Refund Script
Script
Copy
Dear Storage Pro, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Storage Pro
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Storage Pro Refund Policy
Storage Pro allows customers to cancel their membership or subscription at any time. To avoid being billed for the next billing cycle, cancellations must be submitted before the next due date. Customer service is available for assistance with the cancellation process.
Get help with your refund
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The Easiest Way to Get a Storage Pro Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Storage Pro—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious of potential gimmicks like requiring a notice period or imposing early-cancellation fees that can lock you into your subscription longer than expected. Additionally, watch for auto-renewal clauses that could charge you unexpectedly if you forget to cancel in time. Always read the fine print to understand any contractual obligations or hidden fees before subscribing.
High monthly fees that don't fit their budget.
Infrequent use of storage space leading to reconsideration.
Change in living situation such as moving to a smaller home.
Finding a better deal with another storage provider.
Difficulty accessing the facility or inconvenient hours.
Concerns about security or safety of the storage units.
Unresolved issues with customer service.
Need to downsize belongings and reduce storage needs.
Timing issues with payment reminders.
Termination of a rental agreement or no longer needing the service.
Account Number: Your unique identifier for the subscription.
Registered Email Address: The email associated with your account.
Billing Address: The address linked to the payment method.
Payment Method: Details of the card or method used for payment.
Reason for Cancellation: Optional, but helpful for feedback.
Cancellation Confirmation: Request or note from the company confirming cancellation.
Access to Account: Ability to log in to the Storage Pro account for verification.
Before cancelling your Storage Pro subscription, be aware that you will lose access to your stored files and any ongoing updates or support related to your storage solutions. Additionally, ensure that all your data is backed up and transferred elsewhere, as cancellation typically results in data deletion after a grace period. Check if there are any outstanding payments or contracts that could incur fees. Lastly, consider if you'll need temporary storage options in the future and plan accordingly.
Storage Pro allows customers to cancel their membership or subscription at any time. To avoid being billed for the next billing cycle, cancellations must be submitted before the next due date. Customer service is available for assistance with the cancellation process.
To cancel your subscription for Storage Pro, you will need to log into your account, which requires your password. If you've forgotten your password, you can reset it by visiting [this link](https://storagepro.com/reset-password). Once you've regained access, you can proceed with the cancellation process.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Storage Pro subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Storage Pro account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Storage Pro online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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