Chargebacks and Refunds
How to Get a [Merchant] Refund

Cancel Sundance Now


Sundance Now is a popular online streaming platform that caters to film and TV enthusiasts seeking a curated selection of independent and international content. With a focus on thought-provoking storytelling and unique perspectives, Sundance Now offers a diverse range of critically acclaimed movies, documentaries, and TV series. The platform's users include avid cinephiles, documentary lovers, and individuals with a taste for engaging and unconventional storytelling. Sundance Now recognizes the importance of customer satisfaction and provides a refund policy to ensure that its users have a hassle-free experience. In the event that a user encounters any issues or is dissatisfied with their subscription, Sundance Now offers a refund option within a specified time frame, typically within the first few days of subscribing. By offering this refund policy, Sundance Now aims to maintain its commitment to delivering high-quality content while providing flexibility and customer support to its valued users.

Sundance Now Refund Policy

Sundance Now has implemented a refund policy to ensure customer satisfaction and address any concerns related to subscriptions. The refund policy of Sundance Now is designed to offer flexibility and support to its users in different scenarios.

Firstly, if a user is dissatisfied with their subscription, Sundance Now provides a refund option within a specified time frame, typically within the first few days of subscribing. This allows users to explore the platform, sample the content, and determine if it meets their expectations. The refund process during this period is straightforward, and users can request a refund by contacting the customer support team.

Secondly, for annual subscription plans, Sundance Now offers a pro-rata refund option. If a user decides to cancel their annual subscription before its completion, they may be eligible for a refund for the unused portion of their subscription. The refund amount will be calculated based on the remaining months of the subscription period, and any applicable administrative fees or deductions will be taken into account.

Thirdly, it's important to note that Sundance Now does not offer refunds for individual content purchases. Once a movie or TV series has been purchased or rented, it becomes accessible for the designated rental period, and refunds are not typically provided for these transactions. Users are encouraged to review their selections carefully before making a purchase or rental.

Lastly, it's crucial for users to familiarize themselves with the specific terms and conditions of the refund policy, as they may be subject to change. The best way to obtain accurate and up-to-date information regarding the refund process is to refer to the official Sundance Now website or contact the customer support team directly.

In summary, Sundance Now's refund policy aims to address user concerns and provide a fair and flexible approach to refunds. By offering refund options within the initial subscription period, pro-rata refunds for annual plans, and transparent guidelines for content purchases, Sundance Now endeavors to ensure customer satisfaction while delivering a diverse and captivating streaming experience.


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Sundance Now doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find Sundance Now's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.

After getting a profile, you’re just a few simple steps away from securing that refund:

  1. Log in and hit Refund Instantly
  2. Choose the charges you'd like to get Sundance Now Refund for
  3. Provide your first and last name
  4. Open our templated email
  5. Press send

How Long do Sundance Now Refunds Take?

The time it takes to receive a refund from Sundance Now can vary depending on several factors. Generally, Sundance Now strives to process refunds in a timely manner to ensure customer satisfaction.

For refunds requested within the specified time frame, typically within the first few days of subscribing, Sundance Now aims to initiate the refund process promptly. The exact timeline for receiving the refund will depend on various factors, such as the user's payment method and the processing time of financial institutions. In general, users can expect to receive their refund within a few business days to a couple of weeks.

In the case of pro-rata refunds for annual subscription plans, the refund processing time may be slightly longer. Sundance Now needs to calculate the refund amount based on the unused portion of the subscription and any applicable deductions. This process may take a few weeks to complete before the refund is issued to the user.

It's important to note that refund timelines can also be influenced by external factors beyond Sundance Now's control, such as the policies and procedures of the user's financial institution. Additionally, international refunds may have longer processing times due to cross-border transactions and currency conversions.

To obtain precise and up-to-date information regarding the specific refund timeline for an individual case, users are encouraged to reach out to Sundance Now's customer support team. The customer support representatives will be able to provide personalized assistance and address any concerns or inquiries regarding the refund process.

In summary, while Sundance Now aims to process refunds as efficiently as possible, the exact time it takes to receive a refund may vary based on individual circumstances, payment methods, and external factors. Users can expect to receive their refunds within a few business days to a few weeks, depending on the specific scenario and processing requirements.

Chargeback Protects Your Privacy and Finances

Introducing the AI financial concierge that will make your life easier and your finances more organized! With our cutting-edge technology, you'll never have to worry about refunds, returns, or disputes again. Our AI-powered system is designed to handle all of your financial issues with ease and efficiency, so you can focus on the things that matter most.

Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.

Chargeback Can Help With More Than Sundance Now Refunds!

If you need help with refunds and subscription cancellations on other gaming platforms, Chargeback is the way to go. We can help if you need to get a Netflix Refund or Hulu Refund or Grammarly Refund.

By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues:

With Chargeback
Filing your claim is quick and effortless with Chargeback.
All you need to do is answer a few questions, and Chargeback does the rest.
Without Chargeback
Contacting the merchant could take hours
You have to research what to do and fill out each form manually.

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