How to Cancel Sundance Now on the Sundance Now website
1 - Go to the sundancenow.com website.
2 - Log in to your account using your email and password.
3 - Navigate to your profile icon in the top right corner.
4 - Select 'Account' from the dropdown menu.
5 - Scroll to the 'Subscription' section.
6 - Click on 'Cancel Subscription'.
7 - Follow any prompts to confirm your cancellation.
How to Cancel Sundance Now on Apple
1 - Open the Settings app on your device.
2 - Tap on your name at the top of the screen.
3 - Select 'Subscriptions'.
4 - Find and select 'Sundance Now' from the list.
5 - Tap on 'Cancel Subscription'.
6 - Confirm your cancellation when prompted.
How to Cancel Sundance Now on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the menu icon (three horizontal lines) in the upper left corner.
3 - Select 'Subscriptions'.
4 - Find and tap on 'Sundance Now'.
5 - Tap on 'Cancel Subscription'.
6 - Follow the prompts to confirm your cancellation.
How to Cancel Sundance Now on Roku
1 - Press the Home button on your Roku remote.
2 - Navigate to 'Streaming Channels'.
3 - Select 'My Channels'.
4 - Highlight 'Sundance Now' and press the * button on your remote.
5 - Select 'Manage Subscription'.
6 - Choose 'Cancel Subscription' from the options provided.
7 - Confirm the cancellation.
Sundance Now is a streaming service that offers a great selection of movies and TV shows, especially indie films and documentaries. With a monthly or yearly subscription, you can watch everything from must-see dramas to unique series right from your device. If you see a charge from them, it’s likely for your subscription to access all their cool content!
The cancellation process for Sundance Now is relatively straightforward, but may require navigating through a few steps online. A lack of clear instructions can complicate the experience for some users.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Sundance Now subscription.
How to Contact Sundance Now
If you need assistance, here's how you can get in touch with Sundance Now's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Sundance Now Refund
Check renewal date: Cancel a few days before the renewal date to avoid being charged again.
Use the website: Log into your account and look for a cancellation option in your subscription settings.
Contact customer support: If online cancellation is tricky, call customer service; have your account information ready.
Be polite but firm: When speaking to representatives, express appreciation for their help but clearly state you wish to cancel.
Ask for feedback forms: Sometimes companies will offer a discount or a free month during the cancellation process; don’t hesitate to ask.
Utilize social media: Reach out on platforms like Twitter or Facebook for quicker responses; companies hate negative publicity.
Document everything: Take notes of conversations, including dates, times, and names of representatives.
Escalate if needed: If the first representative can’t help, politely ask to speak with a supervisor.
Monitor your bank statement: After cancellation, keep an eye on your next billing cycle to ensure no further charges.
Be persistent: If your cancellation doesn’t go through, reach out again; don’t take "no" for an answer.
Why Do People Request Refunds from Sundance Now
Lack of content variety – Users feel there aren’t enough films or shows to keep them engaged.
Subscription cost – Some find the monthly fee too high compared to other streaming services.
Viewing habits – Users no longer watch enough content to justify the cost.
Technical issues – Frequent buffering or app crashes can frustrate users.
Limited availability – Users may be disappointed that certain desired titles are not available in their region.
Preference for other platforms – Customers may find alternatives with better content or pricing.
Cancellation of a favorite show – Losing access to a show they loved may prompt cancellation.
Billing concerns – Confusion over charges or changes in payment terms can lead to cancelation.
Life changes – Changes in personal circumstances, like moving to a different country or financial constraints, can prompt users to cancel.
Promotional content saturation – Some users feel overwhelmed by constant advertising or promotions for other content.
Sundance Now Refund Script
Script
Copy
Dear Sundance Now, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Sundance Now
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Sundance Now Refund Policy
Sundance Now allows members to cancel their subscription at any time without penalties. Cancellations take effect at the end of the current billing cycle, and subscribers can manage their membership through their account settings.
Get help with your refund
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The Easiest Way to Get a Sundance Now Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Sundance Now—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Sundance Now may employ tactics like requiring you to navigate through multiple steps to find the cancellation option or possibly displaying offers to entice you to stay. While you can typically cancel your subscription at any time, make sure to check for any potential terms that might affect your billing cycle or hidden fees. Always read the cancellation policy carefully to avoid unexpected charges.
Lack of content variety – Users feel there aren’t enough films or shows to keep them engaged.
Subscription cost – Some find the monthly fee too high compared to other streaming services.
Viewing habits – Users no longer watch enough content to justify the cost.
Technical issues – Frequent buffering or app crashes can frustrate users.
Limited availability – Users may be disappointed that certain desired titles are not available in their region.
Preference for other platforms – Customers may find alternatives with better content or pricing.
Cancellation of a favorite show – Losing access to a show they loved may prompt cancellation.
Billing concerns – Confusion over charges or changes in payment terms can lead to cancelation.
Life changes – Changes in personal circumstances, like moving to a different country or financial constraints, can prompt users to cancel.
Promotional content saturation – Some users feel overwhelmed by constant advertising or promotions for other content.
Account Email Address - The email associated with your Sundance Now account.
Password - Your account password for verification.
Subscription Type - The specific plan you are currently subscribed to.
Payment Method - The card or payment method used for the subscription.
Billing Cycle Information - Details about your billing cycle and next payment date.
Cancellation Policy - Understanding of the terms regarding cancellation and any potential fees.
Customer Support Contact - Phone number or email for Sundance Now customer support if needed.
Confirmation Details - Documentation or confirmation number from the cancellation process.
Before canceling your Sundance Now subscription, be aware that you'll lose access to a wide range of exclusive indie films, documentaries, and original series that often aren't available on mainstream platforms. Additionally, if you are currently in the middle of a binge-watch or are enjoying ongoing series, you'll be unable to finish them once your subscription ends. Remember to check if you have any remaining free trial days or promotional periods that you could still take advantage of before deciding to cancel.
Sundance Now allows members to cancel their subscription at any time without penalties. Cancellations take effect at the end of the current billing cycle, and subscribers can manage their membership through their account settings.
Yes, you will need your password to cancel your Sundance Now subscription. If you can't remember it, you can reset it using this link: [Reset Password](https://www.sundancenow.com/reset-password). Once you have access, you can easily manage your subscription settings.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Sundance Now subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Sundance Now account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Sundance Now online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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savings for customers. ² Average requests times may vary depending on volume of requests
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