2 - Scroll to the bottom of the page and click on Contact Us.
3 - Find the customer service phone number and call 1-800-804-5366.
4 - Follow the prompts to reach a representative.
5 - Request to cancel your subscription or membership.
6 - Provide any information necessary to verify your account.
7 - Ask for confirmation of your cancellation via email.
How to Cancel TitleMax on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the profile icon in the top right corner.
3 - Select Payments & subscriptions.
4 - Choose Subscriptions.
5 - Find and select your TitleMax subscription.
6 - Tap on Cancel subscription.
7 - Follow the prompts to complete the cancellation process.
How to Cancel TitleMax on Apple
1 - Open the Settings app on your device.
2 - Tap on your name at the top.
3 - Select Subscriptions.
4 - Find and tap on your TitleMax subscription.
5 - Select Cancel Subscription.
6 - Confirm the cancellation.
How to Cancel TitleMax on PayPal
1 - Log into your PayPal account.
2 - Select Settings (gear icon).
3 - Click on Payments.
4 - Select Manage Automatic Payments.
5 - Find TitleMax from the list of merchants.
6 - Click on it and select Cancel.
7 - Confirm the cancellation.
How to Cancel TitleMax on your bank or credit card
1 - Contact your bank or credit card company directly.
2 - Request to stop any recurring payments to TitleMax.
3 - Provide necessary account details to verify.
4 - Ask for confirmation of the cancellation.
TitleMax is a company that helps people get cash quickly by using their vehicle titles as collateral. They offer Title Loans, which let you borrow money without needing a good credit score. If you see a bill from them, it’s likely for a loan you've taken out or for the interest on that loan. They also provide services like title pawn and car title insurance.
Cancelling a subscription with TitleMax can involve multiple steps, including contacting customer service directly, which may lead to wait times. Additionally, some users report confusion regarding the process and potential penalties for canceling early.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a TitleMax subscription.
How to Contact TitleMax
If you need assistance, here's how you can get in touch with TitleMax's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a TitleMax Refund
Be polite but firm: Use a respectful tone when speaking with customer service representatives.
Know your account details: Have your account number and personal information ready to streamline the process.
Document everything: Take notes during phone calls, including times, dates, and names of representatives.
Request a confirmation email: Always ask for written confirmation of your cancellation to avoid future charges.
Call during off-peak hours: Try contacting customer service early in the day or mid-week for shorter wait times.
Use social media: Sometimes a tweet or post about your issue can expedite a response from customer service.
Escalate if necessary: If the first representative can't help, politely ask to speak with a supervisor.
Know your rights: Familiarize yourself with consumer protection laws that may apply to your cancellation.
Follow up: Check your bank statements after cancellation to ensure no further charges are made.
Be persistent: If you encounter resistance, reiterate your request and remain steadfast.
Consider timing: Cancelling at the end of a billing cycle may help avoid unnecessary fees.
Use a cancellation script: Prepare a simple script to stay on track during the call.
Why Do People Request Refunds from TitleMax
High interest rates making loans unaffordable.
Financial difficulties affecting ability to make payments.
Switching to a different lender offering better terms.
Not needing the loan anymore.
Poor customer service experiences during the loan process.
Concerns about hidden fees associated with the loan.
Difficulty in understanding loan terms and conditions.
Changes in financial situation such as loss of job.
Desire to avoid debt accumulation.
Negative reviews and reputation of the company influencing decision.
TitleMax Refund Script
Script
Copy
Dear TitleMax, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About TitleMax
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TitleMax Refund Policy
TitleMax does not have a traditional membership or subscription model; instead, it provides title loans that can be paid off at any time without penalties. Borrowers can choose to pay off their loan early or cancel their loan agreement as long as they understand any applicable fees or interest that may apply prior to cancellation.
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The Easiest Way to Get a TitleMax Refund
If you're frustrated trying to cancel your subscription, membership, or bill from TitleMax—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as TitleMax may employ tactics like early-cancellation fees or require you to provide notice before canceling, which can complicate your decision. Make sure to carefully read the terms of service, as there might be contracts or lock-in periods that could prevent immediate cancellation without penalties. It's crucial to understand all the details before committing to avoid unexpected charges or complications.
High interest rates making loans unaffordable.
Financial difficulties affecting ability to make payments.
Switching to a different lender offering better terms.
Not needing the loan anymore.
Poor customer service experiences during the loan process.
Concerns about hidden fees associated with the loan.
Difficulty in understanding loan terms and conditions.
Changes in financial situation such as loss of job.
Desire to avoid debt accumulation.
Negative reviews and reputation of the company influencing decision.
User account information (email address, username)
Subscription or membership ID
Billing information (credit card number, payment method)
Reason for cancellation
Last payment date
Contact details (phone number, address)
Confirmation of cancellation request (email or reference number)
Before cancelling your TitleMax membership, be aware that you will lose access to certain benefits, including potential discounts on fees and rates for future loans. Additionally, any ongoing benefits associated with your existing title loan might be affected, potentially impacting your loan terms. Ensure that you’ve settled any outstanding balances to avoid penalties. Finally, consider how cancelling might impact your credit, as TitleMax reports to credit bureaus.
TitleMax does not have a traditional membership or subscription model; instead, it provides title loans that can be paid off at any time without penalties. Borrowers can choose to pay off their loan early or cancel their loan agreement as long as they understand any applicable fees or interest that may apply prior to cancellation.
To cancel your subscription with TitleMax, you will need to log into your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting [this link](https://www.titlemax.com/forgot-password). If you prefer, you can also reach out to their customer support for assistance.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your TitleMax subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your TitleMax account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel TitleMax online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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