How to Cancel Tokyo Express on the Tokyo Express Website
1 - Visit tokyoexpressyeg.com and log in to your account.
2 - Navigate to the Account Settings section.
3 - Select Manage Subscriptions.
4 - Find the subscription you wish to cancel.
5 - Click on Cancel Subscription.
6 - Follow the prompts to confirm the cancellation.
How to Cancel Tokyo Express on PayPal
1 - Log in to your PayPal account.
2 - Go to the Settings (gear icon).
3 - Select Payments and then click on Manage Automatic Payments.
4 - Find the Tokyo Express payment agreement.
5 - Click on Cancel to stop future payments.
How to Cancel Tokyo Express on a Credit Card
1 - Log in to your Credit Card account.
2 - Navigate to the Billing or Payments section.
3 - Locate Tokyo Express transactions.
4 - Contact customer service via phone or online chat to request cancellation of the subscription.
5 - Verify your identity and confirm that you wish to cancel.
How to Cancel Tokyo Express on Mobile App Stores (Apple/Google Play)
1 - For Apple:
Open the Settings app on your iPhone.
2 - Select your name, then tap Subscriptions.
3 - Find the subscription for Tokyo Express.
4 - Tap Cancel Subscription.
5 - For Google Play:
Open the Google Play Store app.
6 - Tap on your profile icon and select Payments & Subscriptions.
7 - Tap on Subscriptions.
8 - Locate the Tokyo Express subscription.
9 - Tap on Cancel Subscription.
Tokyo Express is a meal delivery service that offers delicious and authentic Japanese cuisine right to your door. They provide flexible subscription plans, so you can enjoy freshly prepared sushi, ramen, and more without any hassle. If you see a charge from them, it's likely for your subscription, which makes ordering easy and enjoyable while saving you time in the kitchen.
Cancelling a subscription to Tokyo Express is relatively straightforward, typically requiring users to follow a few simple steps online or contact customer service. However, some users might find it slightly confusing if they are not familiar with the process.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Tokyo Express subscription.
How to Contact Tokyo Express
If you need assistance, here's how you can get in touch with Tokyo Express's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Tokyo Express Refund
Call During Off-Peak Hours: Try calling early in the morning or late in the evening to avoid long wait times.
Be Polite but Firm: Use a friendly tone but make it clear you're cancelling; assertiveness can go a long way.
Ask for a Supervisor: If the first representative is unhelpful, ask to speak to a manager to escalate your request.
Have Your Account Details Ready: Prepare all necessary information, like account number and personal details, to streamline the process.
Don’t Mention Previous Offers: Avoid referencing past discounts or membership perks to prevent being persuaded to stay.
Request Confirmation: Always ask for a confirmation email or reference number for your cancellation.
Check for Cancellation Fees: Inquire politely about any potential cancellation fees to clarify any charges.
Utilize Social Media: If phone support is ineffective, consider reaching out on Twitter or Facebook; public visibility can help.
Follow Up: After cancellation, monitor your bank statements to ensure no further charges occur.
Use the “Financial Hardship” Angle: Mentioning a change in financial situation might prompt a more lenient cancellation process.
Timing Matters: Cancelling close to your billing cycle might prevent further charges, but timing can vary by service.
Stay Calm During Negotiations: If confronted with retention tactics, maintain composure and reiterate your desire to cancel.
Document Everything: Keep records of all communications related to your cancellation for future reference.
Be Ready to Cancel in Writing: If phone attempts fail, prepare a written cancellation request and send it through certified mail.
Why Do People Request Refunds from Tokyo Express
High costs making it difficult to justify the expense.
Lack of usage due to busy schedules or lifestyle changes.
Unwanted charges not clearly communicated during sign-up.
Service dissatisfaction with the quality or delivery of products.
Change in financial circumstances requiring budget tightening.
Moving away from the service area, making it impractical.
Better alternatives found that offer more value.
Customer service issues leading to frustration and dissatisfaction.
Frequency of deliveries not matching personal needs.
Changes in personal preferences or diet affecting usage.
Tokyo Express Refund Script
Script
Copy
Dear Tokyo Express, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Tokyo Express
0
0 reviews
Have you used Tokyo Express? Share your experience by leaving a review.
Tokyo Express Refund Policy
Members of Tokyo Express can cancel their subscription at any time by logging into their account and following the cancellation process. Cancellations take effect at the end of the current billing cycle, and no refunds are provided for unused services within that period. For more specific details, members are encouraged to review the terms directly on their website.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Tokyo Express Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Tokyo Express—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Loading pricing information...
Frequently Asked Questions
Be cautious with Tokyo Express, as they may have terms hidden in the fine print that could impose restrictions on immediate cancellations. Look out for potential lock-in contracts or early-cancellation fees that might catch you off guard. Always review the cancellation policy thoroughly before committing, as some subscriptions might lead to unexpected charges.
High costs making it difficult to justify the expense.
Lack of usage due to busy schedules or lifestyle changes.
Unwanted charges not clearly communicated during sign-up.
Service dissatisfaction with the quality or delivery of products.
Change in financial circumstances requiring budget tightening.
Moving away from the service area, making it impractical.
Better alternatives found that offer more value.
Customer service issues leading to frustration and dissatisfaction.
Frequency of deliveries not matching personal needs.
Changes in personal preferences or diet affecting usage.
Account Information - User ID or account number
Billing Information - Credit card or payment method details
Email Address - Associated with the subscription
Password - For account access
Date of Cancellation - Preferred cancellation date
Reason for Cancellation - Optional but may be requested
Subscription Plan - Details of the current plan
Confirmation of Cancellation - How to obtain it after cancellation
Before cancelling your Tokyo Express subscription, be sure to review the specific features you'll lose access to, such as exclusive discounts, early access to events, or special member promotions. Additionally, confirm the cancellation policy, including any notice periods or potential fees. Consider whether you've utilized all available benefits, as some perks might only be accessible during your membership. Lastly, think about any upcoming events or promotions you might miss out on by cancelling.
Members of Tokyo Express can cancel their subscription at any time by logging into their account and following the cancellation process. Cancellations take effect at the end of the current billing cycle, and no refunds are provided for unused services within that period. For more specific details, members are encouraged to review the terms directly on their website.
To cancel your Tokyo Express subscription, you will need your password. If you’ve forgotten it, you can easily reset it by visiting [this password reset link](https://tokyoexpressyeg.com/reset-password). If you prefer, you can also reach out to their customer support for assistance.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Tokyo Express subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Tokyo Express account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Tokyo Express online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓487 subscriptions cancelled
✓Tokyo Express Cancellation Expert
6 cancellation experts online right now
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
Comments (0)