Univision Streaming is a free streaming app included with your cable or satellite TV subscription from participating providers like AT&T U-verse, Comcast Xfinity, YouTube TV, and others. You log in using your TV service username and password, so there’s no separate billing from Univision—they bill through your TV provider. The app gives you access to live Univision channels and on-demand shows based on your TV package. You can watch on devices like phones, tablets, smart TVs, or through a web browser.
Cancelling a Univision streaming subscription is relatively straightforward if done through the web or Roku device, with clear step-by-step instructions available for each platform. The complexity increases slightly if the subscription was purchased through iTunes or Google Play, as the cancellation must be done through those stores rather than Univision directly, but overall the process is not difficult.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Univision Streaming subscription.
How to Contact Univision Streaming
If you need assistance, here's how you can get in touch with Univision Streaming's support team.
Savings over 5 years from cancelling your $15/month subscription
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Tips and Tricks for Getting a Univision Streaming Refund
Call the cancellation or retention department directly, as they have the authority to offer better rates or waive fees.
Be firm and clear that you want to cancel due to price or dissatisfaction to push for retention offers.
Set a future cancellation date to give yourself time to negotiate or see if better offers come along.
Check if you subscribed through a third-party platform (like Roku, Apple, or Amazon) as cancellation may need to be done through that platform.
Cancel at least one day before the renewal date or trial end to avoid unwanted charges.
Use the account or profile section on the Univision website or app to initiate cancellation online if you want to avoid calls.
Use firm but polite language emphasizing that you are serious about canceling and that the service is too expensive.
Be prepared for a short retention survey or questionnaire and answer honestly but briefly.
If encountering resistance, escalate politely by asking to speak to a supervisor or cancellation specialist.
Some users mention using disposable payment methods (temporary debit or credit cards) to prevent further charges if cancellation is uncertain.
Document all communications, dates, and any confirmation numbers related to cancellation for your records.
Consider switching to free or lower-cost alternatives (like antenna for live TV) as leverage or alternative solution during negotiation.
Why Do People Request Refunds from Univision Streaming
Availability on Cable: Cancel subscription if Univision channels are available on cable again.
Excessive Ads: Users report too many ads, including ads during episode pauses, causing frustration.
Technical Glitches: Issues like episodes not auto-playing and manual navigation needed for next episodes.
Limited Content Library: Small selection of telenovelas or favorite shows leading to dissatisfaction.
Poor Quality: Some episodes are of low video quality or incomplete availability.
Subscription Cost vs Value: Perception that service is not worth cost due to ads and technical problems.
Difficulty Canceling: Some report challenges in canceling subscriptions via app, email or PC needed.
Univision Streaming Refund Script
Script
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Dear Univision Streaming, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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Univision Streaming Refund Policy
Univision Streaming (Univision Now) allows you to cancel your subscription at any time, but you must cancel before the subscription renews to avoid being charged for the next billing period. Cancellation methods depend on where you purchased your subscription—for example, through iTunes or Google Play, cancellations must be done through those stores, while web and Roku subscriptions can be canceled directly via their respective account settings or device settings.
Get help with your refund
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The Easiest Way to Get a Univision Streaming Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Univision Streaming—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Univision Streaming allows you to cancel your subscription at any time, but you must do so before the subscription renews to avoid being charged for the next billing period. There are no contracts, lock-ins, or early cancellation fees, but be aware that there is no refund or prorated billing if you cancel mid-cycle; you will still have access until the end of the billing period but won't get any money back. Also, cancellation must be done through the platform where you subscribed (e.g., iTunes, Google Play, Roku, or directly via the website).
Availability on Cable: Cancel subscription if Univision channels are available on cable again.
Excessive Ads: Users report too many ads, including ads during episode pauses, causing frustration.
Technical Glitches: Issues like episodes not auto-playing and manual navigation needed for next episodes.
Limited Content Library: Small selection of telenovelas or favorite shows leading to dissatisfaction.
Poor Quality: Some episodes are of low video quality or incomplete availability.
Subscription Cost vs Value: Perception that service is not worth cost due to ads and technical problems.
Difficulty Canceling: Some report challenges in canceling subscriptions via app, email or PC needed.
Email address or username associated with your Univision Streaming account
Password to log into your Univision Streaming account
Knowledge of where you originally subscribed (e.g. Univision website, iTunes/App Store, Google Play Store, Roku)
Access to the account portal or platform (web browser, mobile app, Roku device, etc.)
Billing platform credentials if cancelling through a third party (Apple ID, Google Account, Roku account)
Confirmation of cancellation if prompted by the system
Subscription details or plan information if asked to verify to customer support
Before cancelling your Univision Streaming subscription, know that you can cancel anytime but must do so before the next billing cycle to avoid being charged again. Cancellation methods depend on where you subscribed, such as via iTunes, Google Play, Roku, or directly on the web. After cancellation, you will receive confirmation and a reminder of the exact date when your access to Univision streaming content and services will end. You will lose access to all live and on-demand content provided through the service once the subscription period expires after cancellation.
Univision Streaming (Univision Now) allows you to cancel your subscription at any time, but you must cancel before the subscription renews to avoid being charged for the next billing period. Cancellation methods depend on where you purchased your subscription—for example, through iTunes or Google Play, cancellations must be done through those stores, while web and Roku subscriptions can be canceled directly via their respective account settings or device settings.
To cancel your Univision Streaming subscription, you generally need to log into your account and go to 'My Subscription' to cancel. This process typically requires you to access your account, which implies needing your password. If you have forgotten your password, you can reset it at this URL: https://distribution.univision.com/password-reset/. So yes, having your password is needed to cancel the subscription unless you cancel through a third party like iTunes or Google Play where different cancellation steps apply.
We've actually written a step by step guide on how to get a refund from Univision Streaming. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Univision Streaming subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Univision Streaming account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Univision Streaming online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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