Table of Contents
- Overview
- Difficulty
- Savings Calculator
- Estimated Time
- How to Contact Whitepages
- Disclaimer
- Whitepages Refund Policy
- Pricing Plans
- Frequently Asked Questions
- Comments
Table of Contents
Cancellation Activity
Loading activity...
How to Cancel Whitepages
The Ultimate Step by Step Guide to Cancelling a Whitepages Subscription
or Membership (whitepages.com )
or Membership (whitepages.com )
By
How to Cancel Whitepages on Whitepages.com
1 - Sign in to your Whitepages account on the official website.
2 - Click on your profile in the top right corner of your screen.
3 - Click on “Account”, then select “Account Dashboard”.
4 - Select “Account Settings”.
5 - Click on “Cancel Auto-Renew”.
6 - Check your email for a confirmation of the cancellation.
Overview
Whitepages is a service that helps you find contact details like phone numbers and addresses for people across the U.S., with access to info on over 250 million adults. They offer premium subscriptions starting around $5.99 per month that give you a limited number of detailed lookups, including background reports and email info, with options to upgrade for more features. Whitepages subscriptions automatically renew monthly or annually, and you can cancel anytime without a long-term commitment. You might get billed by them if you signed up for one of these plans to get detailed contact or background info from their database.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process for Whitepages subscriptions is relatively straightforward and can be done by logging into the account, navigating to the subscription or account settings page, and selecting 'Cancel Auto-Renew.' Users receive an email confirmation after cancellation, ensuring clarity and completion of the process, making it easy for most consumers.
Estimated Time
How to Contact Whitepages
Phone
(206) 621-1375
Email
support@whitepages.com
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Savings Calculator
Find out how much you could save
$
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
What People Say About Whitepages
Have you used Whitepages? Share your
experience by leaving a review.
Whitepages Refund Policy
Whitepages subscriptions automatically renew at the end of each billing cycle, which can be monthly or annual. You can cancel your subscription at any time with no long-term commitments, and if you cancel before the next billing cycle starts, you will not be charged again, but you will retain access to subscription features until the current billing period ends. Cancellations can be done via account settings or by contacting Customer Support.
Get help with your refund
"This app saved me $127 in minutes"
Loading pricing information...
Frequently Asked Questions
Whitepages allows you to cancel your subscription at any time without long-term commitments, and you won't be charged for the next billing cycle if you cancel before the current period ends. There are no contracts, lock-ins, or early-cancellation fees, so you maintain access to subscription features until the end of the billing cycle after cancellation. Just be aware that subscriptions auto-renew each billing cycle, so if you want to avoid being billed again, you must actively cancel before the renewal date.
- Misleading advertising and service confusion: Users expect access to contact information but features stop working soon after sign-up.
- Redirected to purchase additional premium business reports despite already paying for access.
- Confusing membership options, including trial memberships and separate credit systems for background reports.
- Deceptive and misleading marketing practices by Whitepages.
- Refund requests often denied as Whitepages claims services were used as intended.
- Auto-renewal cancellations confirmed but no refunds if service was used.
- Unhelpful and dismissive customer service responses to cancellation and refund requests.
- Confusion from automated payment reminders and inability to immediately remove stored payment data.
- Email address associated with your Whitepages account
- Username and/or Password for login
- First and last name on the account
- Billing address (including city, state/province/region, ZIP/postal code, and country)
- Phone number linked to the account
- Device and browser used to access Whitepages
- Subscription or product type you are canceling
- Subject and description of the cancellation request (if submitting online)
- Last 4 digits of card used for billing
- Date and amount of last charge
- Reason for cancellation (may be requested)
- Confirmation of cancellation (watch for an email after submission)
Before cancelling a Whitepages subscription, note that cancelling stops any future membership fees but does not immediately discontinue access to the benefits you have already paid for until the end of your current billing period. When you cancel, your subscription will automatically terminate once that billing period ends, and you will no longer have access to premium features such as enhanced contact information and background reports after termination. Additionally, cancelling does not delete or close your account, so you can reactivate your Whitepages Premium membership in the future by logging back in. If you face any issues with cancellation, contacting Whitepages customer support is recommended to ensure the process completes properly.
Whitepages subscriptions automatically renew at the end of each billing cycle, which can be monthly or annual. You can cancel your subscription at any time with no long-term commitments, and if you cancel before the next billing cycle starts, you will not be charged again, but you will retain access to subscription features until the current billing period ends. Cancellations can be done via account settings or by contacting Customer Support.
To cancel your Whitepages subscription, you will need your username and password to log into your account. After logging in, you go to "My Account" and then "Purchases and Billing" to cancel the auto-renewal of your subscription. If you don't remember your password, you can reset it at this URL: https://www.whitepages.com/account/forgotpassword. Unfortunately, Whitepages does not offer cancellation without logging in first, so having your password or resetting it is necessary for cancellation.
We've actually written a step by step guide on how to get a refund from Whitepages. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Whitepages subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Whitepages account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Whitepages online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Start reclaiming your money today with Chargeback
Whitepages May Show Up On Your Statement As:
Relay Financial ACH Pull Overmier R & D BUSINESS C
Cancellation Activity
Loading activity...
Get help with your refund
"This app saved me $127 in minutes"
Chargeback can help you cancel subscriptions and get refunds
- Find unwanted sneak subscriptions
- We'll cancel them for you and even try to get you a refund
Relevant Posts
Recent Posts
No recent posts available
Bella
★ ★ ★ ★ ★
✓ 10,000+ subscriptions cancelled
✓ Cancellation Expert
6 cancellation experts online right now
Too good to pass up, right? Start saving now.
4.6 ★ on App Store
.svg)
4.6 ★ on Google Play
.png)
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers.
² Average requests times may vary depending on volume of requests
Comments (0)