Yoli is a health and wellness company that offers a range of nutritional products, including supplements and snacks. They have subscription options that make it easy for you to get your favorite items delivered regularly without needing to reorder each time. If you’re seeing a bill from them, it’s likely for a subscription you signed up for, ensuring you always have the health products you love at hand!
Canceling a subscription with Yoli can be somewhat complicated due to their specific cancellation policies and potential upselling during the process. Consumers may also encounter delays in customer service responses which can prolong the cancellation time.
Estimated Time
On average, it takes 35 minutes0035 minutes to cancel a Yoli subscription.
How to Cancel Yoli: Step by Step
If you purchased through Yoli.com:
Visit yoli.com and log into your account.
Click on your profile icon at the top right corner.
Select 'Subscriptions' from the drop-down menu.
Locate the subscription you wish to cancel.
Click on the 'Cancel Subscription' button next to the active subscription.
Follow the prompts to confirm cancellation.
If you purchased through Apple (iTunes/App Store):
Open the Settings app on your device.
Tap on your name at the top of the screen.
Select 'Subscriptions'.
Find and tap on your Yoli subscription.
Select 'Cancel Subscription'.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select 'Subscriptions'.
Find your Yoli subscription in the list.
Tap on 'Cancel Subscription'.
Follow the confirmation prompts to complete cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the 'Settings' gear icon.
Select 'Payments'.
Click on 'Manage Automatic Payments'.
Find Yoli from the list of merchants.
Click on the Yoli entry, then select 'Cancel'.
Confirm the cancellation.
How to Contact Yoli
If you need assistance, here's how you can get in touch with Yoli's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Yoli Refund
Document Everything: Keep records of your subscription details, payment history, and any correspondence.
Call Instead of Email: Users found that speaking directly to a representative often yields quicker results than email requests.
Be Polite but Assertive: Use calm and courteous language while firmly stating your intention to cancel.
Use Specific Language: Phrases like "I want to cancel my subscription effective immediately" can be clearer and more forceful.
Ask for a Supervisor: If initial representatives cannot help, request to escalate to a supervisor for resolution.
Timing Matters: Try to contact them early in the day or just after a payment due date for potentially better response times.
Refer to Competitors: Mention other companies you’re considering that offer better value, as this might encourage them to retain you.
Leverage Free Trial Ending: If you’re on a free trial, remind them that you’ll not continue past the trial period.
Block Payments: If all else fails, consider contacting your bank to block future payments as a last resort.
Follow Up: If you don’t receive confirmation of cancellation, don’t hesitate to follow up again promptly.
Why Do People Request Refunds from Yoli
Financial constraints - Struggling to keep up with monthly expenses.
Decreased usage - Not utilizing the products or services as expected.
Quality concerns - Dissatisfaction with product effectiveness or quality.
Better alternatives - Finding more appealing or cost-effective options elsewhere.
Lack of results - Not achieving desired health or wellness outcomes.
Customer service issues - Experiencing poor support from the company.
Product availability - Difficulty in obtaining preferred products regularly.
Change in lifestyle - Shifting health or dietary priorities.
Technical difficulties - Issues with website or app functioning.
Trial period expiration - Ending subscription after a free trial.
Yoli Refund Script
Script
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Dear Yoli, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Yoli Refund Policy
Yoli allows members to cancel their subscription at any time by contacting customer service or through their online account. However, it’s important to check the specific terms of your plan, as any products shipped prior to cancellation may still incur charges.
The Easiest Way to Get a Yoli Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Yoli—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Yoli may implement tactics like requiring you to contact customer service or completing a feedback survey to process your cancellation, which can create hurdles. Additionally, read the fine print for potential early cancellation fees or specific cancellation windows. Always check for any ongoing commitments or terms that could lock you in before you decide to cancel.
Financial constraints - Struggling to keep up with monthly expenses.
Decreased usage - Not utilizing the products or services as expected.
Quality concerns - Dissatisfaction with product effectiveness or quality.
Better alternatives - Finding more appealing or cost-effective options elsewhere.
Lack of results - Not achieving desired health or wellness outcomes.
Customer service issues - Experiencing poor support from the company.
Product availability - Difficulty in obtaining preferred products regularly.
Change in lifestyle - Shifting health or dietary priorities.
Technical difficulties - Issues with website or app functioning.
Trial period expiration - Ending subscription after a free trial.
Account Email: The email address associated with your Yoli account.
Subscription Plan: The specific plan or membership you wish to cancel.
Account Password: Your current login password for verification purposes.
Payment Information: Details about your billing method, such as credit card number or PayPal account.
Order ID: The identification number for your subscription order if applicable.
Cancellation Reason: A brief reason for why you are canceling.
Contact Information: Any additional contact details that may be required for customer support.
Before canceling your Yoli subscription, consider that you will lose access to exclusive health and wellness resources, personalized meal plans, and ongoing support from the Yoli community. Additionally, any loyalty rewards or discounts you’ve accrued may expire upon cancellation. Review the terms of your subscription to understand any potential fees associated with cancellation or if you can pause your membership instead. Finally, check if there are any remaining orders or commitments that need to be addressed before finalizing the cancellation.
Yoli allows members to cancel their subscription at any time by contacting customer service or through their online account. However, it’s important to check the specific terms of your plan, as any products shipped prior to cancellation may still incur charges.
To cancel your Yoli subscription, you will need your password to access your account settings. If you've forgotten your password, you can reset it by visiting [this link](https://yoli.com/reset-password). If you prefer assistance, you can also reach out to Yoli’s support team for help.
The cancellation process typically takes about 35 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Yoli subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Yoli account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Yoli online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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