How to Cancel a 123 Moving and Storage Subscription
The Ultimate Step by Step Guide to Cancelling a 123 Moving and Storage Subscription or Membership (123movingandstorage.com)
By
Bella K.
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Published
Invalid Date
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Updated
August 13, 2025
123 Moving and Storage is a reliable company that helps you with moving your stuff and storing it safely. They offer convenient storage options and can also handle your moving needs, whether you're relocating nearby or to a different city. If you're signed up for their services, you might see regular bills for the storage space or moving services you chose. It's a great way to keep your belongings safe and make moving easier!
Cancelling a subscription with 123 Moving and Storage can be somewhat complex due to potential requirements for written notice and confirmation. Additionally, customers may face challenges in reaching customer service for assistance, leading to longer cancellation processes.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a 123 Moving and Storage subscription.
How to Cancel 123 Moving and Storage: Step by Step
If you purchased through 123movingandstorage.com:
Visit 123movingandstorage.com.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Select Subscriptions from the menu options.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button next to the relevant subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon at the top right corner.
Select Payments.
Click on Manage pre-approved payments.
Locate and select 123 Moving and Storage.
Click on Cancel to stop future payments.
Confirm the cancellation when prompted.
If you purchased through a credit card:
Contact your credit card issuer's customer service.
Request to dispute recurring charges from 123 Moving and Storage.
Provide the necessary details, including the subscription date and amount.
Follow any additional instructions given by the customer service representative.
How to Contact 123 Moving and Storage
If you need assistance, here's how you can get in touch with 123 Moving and Storage's support team.
Tips and Tricks for Getting a 123 Moving and Storage Refund
Contact Customer Service during off-peak hours to avoid long wait times.
Be Polite but Firm when speaking to representatives; this often leads to better outcomes.
Prepare Your Information in advance: have your account details and any relevant documents ready.
Request Confirmation of the cancellation via email to avoid future billing issues.
Escalate if Necessary: ask to speak to a manager if the representative cannot help you.
Use the Right Language: phrase your request clearly, e.g., "I want to cancel my subscription effective immediately."
Follow Up a few days after your cancellation to ensure it's processed.
Be Persistent: if you face resistance, don’t hesitate to reiterate your request.
Utilize Chat Support: some users find success using online chat for cancellations.
Check for Cancellation Windows: avoid contacting them right before your billing cycle ends to reduce chances of being charged.
Document Everything: keep records of calls, chats, and emails in case you need to dispute future charges.
Look for Promotional Offers: sometimes saying you were considering returning can activate retention offers.
Use Social Media: publicly posting about your cancellation experience can prompt quicker responses.
Share Your Experience on user forums to gain insights on what worked for others.
Why Do People Request Refunds from 123 Moving and Storage
Financial strain - Unable to sustain monthly payments.
Service dissatisfaction - Poor customer service or lack of responsiveness.
Change in circumstances - Moving to a different location or downsizing.
Overlapping services - Already using another storage solution.
Unused service - No longer requiring storage space.
Quality issues - Concerns about the condition and security of stored items.
Contractual complications - Difficulty understanding terms and conditions.
Better alternatives - Finding a more competitive storage provider.
Promotional pricing - Expiration of a discount or deal.
Increased rates - Unanticipated price hikes.
123 Moving and Storage Refund Script
Script
Copy
Dear 123 Moving and Storage, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
123 Moving and Storage Refund Policy
123 Moving and Storage allows members to cancel their subscription or billing services with a 30-day notice. Charges will cease at the end of the billing cycle following the receipt of the cancellation notice. Members are advised to review their agreement for any specific terms related to cancellation.
The Easiest Way to Get a 123 Moving and Storage Refund
If you're frustrated trying to cancel your subscription, membership, or bill from 123 Moving and Storage—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as 123 Moving and Storage may employ tactics like requiring a notice period before cancellation or imposing early termination fees disguised in their terms. It's essential to thoroughly read the fine print of their contract, as there could be lock-in periods or additional charges that might catch you off guard. Always check if you can truly cancel anytime or if any stipulations will complicate the process.
Financial strain - Unable to sustain monthly payments.
Service dissatisfaction - Poor customer service or lack of responsiveness.
Change in circumstances - Moving to a different location or downsizing.
Overlapping services - Already using another storage solution.
Unused service - No longer requiring storage space.
Quality issues - Concerns about the condition and security of stored items.
Contractual complications - Difficulty understanding terms and conditions.
Better alternatives - Finding a more competitive storage provider.
Promotional pricing - Expiration of a discount or deal.
Increased rates - Unanticipated price hikes.
Account Number
Name of Subscriber
Email Address Associated with the Account
Phone Number
Service Type (e.g., moving, storage)
Billing Frequency (monthly, annually)
Reason for Cancellation
Date of Last Payment
Confirmation of Cancellation Policy
Any Special Promotions or Discounts
Change Request Deadline
Before cancelling your subscription with 123 Moving and Storage, be aware that you may lose access to valuable benefits such as discounted rates on future moves and storage solutions. Additionally, any reserved storage units could be forfeited, and you might not receive a refund on any prepaid services. Ensure that you cancel before your billing cycle ends to avoid being charged for the next period, and check if there’s a notice period needed for cancellation. It’s also a good idea to review their cancellation policy to understand any potential fees.
123 Moving and Storage allows members to cancel their subscription or billing services with a 30-day notice. Charges will cease at the end of the billing cycle following the receipt of the cancellation notice. Members are advised to review their agreement for any specific terms related to cancellation.
Yes, you will need your password to cancel your subscription with 123 Moving and Storage. If you’ve forgotten your password, you can reset it by visiting [this link](https://123movingandstorage.com/reset-password). If you prefer, you can also reach out to their customer support via phone for assistance with the cancellation process.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your 123 Moving and Storage subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your 123 Moving and Storage account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel 123 Moving and Storage online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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