The Ultimate Step by Step Guide to Cancelling a 1st Straw Subscription or Membership (1st-straw.com)
By
Bella K.
|
Published
September 10, 2025
|
Updated
September 11, 2025
1st Straw is a subscription service that helps people easily manage their reusable straw needs. With regular deliveries of eco-friendly straws, you can enjoy your favorite drinks while reducing waste. They also offer various plans, so you can choose what works best for you and why you might see a charge from them each month.
Cancelling a subscription with 1st Straw requires navigating their website and potentially dealing with customer service, which can complicate the process. While it's not the hardest cancellation, it still involves a few steps that may be frustrating for some users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a 1st Straw subscription.
How to Cancel 1st Straw: Step by Step
If you purchased through 1st-straw.com:
Visit the 1st-straw website at 1st-straw.com.
Log in to your account using your username and password.
Navigate to the Account Settings section.
Select Subscription Management.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Follow any prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple (iTunes or App Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find the 1st Straw subscription from the list.
Tap on the subscription and select Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon at the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate your 1st Straw subscription.
Tap on Cancel Subscription.
Follow the prompts to finalize the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (the gear icon).
Go to Payments and then Manage Automatic Payments.
Find your 1st Straw subscription in the list.
Click on it, and select Cancel.
Confirm your cancellation.
How to Contact 1st Straw
If you need assistance, here's how you can get in touch with 1st Straw's support team.
Be Polite but Firm: Start your cancellation request with courteous language, but assertively state your intention to cancel.
Use the Right Time: Call during off-peak hours when wait times are shorter, often mid-week mornings.
Document Everything: Keep a record of all communications, including dates, times, and names of representatives you speak to.
Escalate if Needed: If the first representative is unhelpful, politely ask to speak to a supervisor or a higher-level support member.
Specific Language: Use clear phrases like "I want to cancel my subscription" instead of vague terms like "I need help with my account."
Emphasize Discontent: Mention specific issues you’ve had with the service to strengthen your case.
Timing is Key: Call close to the billing cycle cutoff to avoid an additional charge.
Check for Hidden Fees: Ask about any final charges before completing the cancellation to avoid surprises.
Leverage Social Media: Sometimes posting your issue on social media might prompt a quicker response from the company.
Get Confirmation: Request a confirmation email or message stating that your subscription has been canceled.
Consider Payment Issues: If you're struggling to cancel, mentioning that you may dispute charges with your bank can be effective.
Why Do People Request Refunds from 1st Straw
Financial constraints: Budget cuts and prioritizing essential expenses.
Lack of usage: Not using the service regularly or at all.
Unsatisfactory experience: Poor quality of service or product.
Better alternatives: Finding cheaper or more efficient options elsewhere.
Life changes: Relocating, changing jobs, or lifestyle adjustments.
Cancellation process difficulties: Frustration with a complicated cancellation process.
Service redundancy: No longer needing the service due to overlapping offerings.
Technical issues: Frequent glitches or problems with service delivery.
No clear value: Perception that the service no longer provides worth.
Lack of customer support: Poor responsiveness or assistance from the company.
1st Straw Refund Script
Script
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Dear 1st Straw, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
1st Straw Refund Policy
1st Straw allows members to cancel their subscription at any time without penalty. To initiate cancellation, users can log into their account and follow the provided prompts, ensuring they are not billed for the following subscription cycle.
The Easiest Way to Get a 1st Straw Refund
If you're frustrated trying to cancel your subscription, membership, or bill from 1st Straw—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
When canceling your 1st Straw subscription, be cautious of potential hurdles like confusing cancellation processes or requirements for advance notice. Some subscriptions might employ auto-renewal clauses or offer discounts that lock you in for a period, so always check the terms thoroughly. Additionally, watch out for any early-cancellation fees that could apply if you decide to leave before the end of a specified term.
Financial constraints: Budget cuts and prioritizing essential expenses.
Lack of usage: Not using the service regularly or at all.
Unsatisfactory experience: Poor quality of service or product.
Better alternatives: Finding cheaper or more efficient options elsewhere.
Life changes: Relocating, changing jobs, or lifestyle adjustments.
Cancellation process difficulties: Frustration with a complicated cancellation process.
Service redundancy: No longer needing the service due to overlapping offerings.
Technical issues: Frequent glitches or problems with service delivery.
No clear value: Perception that the service no longer provides worth.
Lack of customer support: Poor responsiveness or assistance from the company.
Account email address
Password
Subscription type
Payment method used
Order number or reference ID
Date of subscription activation
Reason for cancellation
Billing address
Contact information
Terms and conditions of cancellation
Before cancelling your 1st Straw subscription, be aware that you'll lose access to exclusive discounts on eco-friendly products and limited edition items, which can significantly save you money over time. Additionally, any ongoing support or community features like member-only events and workshops will no longer be available. Review your billing cycle too; cancelling right before renewal could mean you miss out on benefits until the end of the current term.
1st Straw allows members to cancel their subscription at any time without penalty. To initiate cancellation, users can log into their account and follow the provided prompts, ensuring they are not billed for the following subscription cycle.
To cancel your subscription with 1st Straw, you will need your password for authentication. If you've forgotten your password, you can easily reset it by visiting [this link](https://1st-straw.com/reset-password). Once you have access to your account, you’ll be able to proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your 1st Straw subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your 1st Straw account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel 1st Straw online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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