The Ultimate Step by Step Guide to Cancelling a 5 Miles Subscription or Membership (facebook.com/5milesapp/)
By
Bella K.
|
Published
September 6, 2025
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Updated
September 7, 2025
5 Miles is a marketplace app where you can buy and sell items locally, connect with others, and discover great deals nearby. They offer a subscription service that allows users to get features like promoting their listings for better visibility. If you've noticed a charge from them, it might be for these premium features that help your items get seen faster. It’s a fun and easy way to declutter your home or find new treasures!
Cancelling a subscription on 5 Miles may involve navigating through app settings, which can be somewhat user-friendly but might still confuse some users. Additionally, the need to potentially reach out to customer service can add to the process's difficulty.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a 5 Miles subscription.
How to Cancel 5 Miles: Step by Step
If you purchased through Facebook:
Log in to your Facebook account.
Go to the Settings menu by clicking the drop-down arrow in the top-right corner.
Select Settings & Privacy, then click on Settings.
In the left sidebar, click on Payments.
Choose Manage Payments under the Payment Methods section.
Find the subscription linked to 5 Miles.
Click on Cancel Subscription next to the 5 Miles subscription.
Follow any prompted steps to confirm your cancellation.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access Apple ID settings.
Select Subscriptions.
Locate and tap on the 5 Miles subscription.
Choose Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions to view your active subscriptions.
Find and select the 5 Miles subscription.
Tap on Cancel Subscription and follow the prompts to confirm.
How to Contact 5 Miles
If you need assistance, here's how you can get in touch with 5 Miles's support team.
Be direct and polite in your communication; clearly state you want to cancel the subscription.
Contact customer support during off-peak hours; this may lead to shorter wait times and more helpful representatives.
Use the live chat option if available, as it often leads to quicker resolutions compared to phone calls.
Gather any relevant information like account numbers and previous communication to streamline the process.
If you're met with resistance, calmly reiterate your intention to cancel until it’s resolved.
Timing your call right before your billing cycle ends can create urgency which might expedite the cancellation process.
Ask for confirmation of cancellation via email; this helps protect against future billing.
In case of difficulties, consider mentioning legal rights regarding subscription cancellations.
If you’ve been charged unexpectedly, dispute the charge with your bank or credit card company citing unauthorized billing.
Search for any cancelation hacks or tips shared by other users on forums for additional tricks.
Why Do People Request Refunds from 5 Miles
Financial constraints make it difficult to keep paying.
Lack of use leads to feeling it's unnecessary.
Changes in lifestyle alter needs for membership.
Customer service issues result in dissatisfaction.
Perceived value does not match the cost anymore.
Technical problems hamper user experience.
Increased competition offers better alternatives.
Privacy concerns about data handling.
Time commitments make participation challenging.
Relocation makes it less accessible.
5 Miles Refund Script
Script
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Dear 5 Miles, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
5 Miles Refund Policy
5 Miles allows users to cancel their subscription at any time through the app or website. Once canceled, users will not be charged for the next billing cycle, but they will retain access to paid features until the current billing period ends. Refunds are generally not provided for any unused time.
The Easiest Way to Get a 5 Miles Refund
If you're frustrated trying to cancel your subscription, membership, or bill from 5 Miles—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when attempting to cancel your 5 Miles subscription, as they may employ tactics like requiring you to navigate through multiple pages or provide a reason for cancellation, which can delay the process. Additionally, check for any hidden terms that could include early-cancellation fees or a notice period, as these could lock you into your subscription longer than you expect. Always read the fine print to avoid unexpected charges.
Financial constraints make it difficult to keep paying.
Lack of use leads to feeling it's unnecessary.
Changes in lifestyle alter needs for membership.
Customer service issues result in dissatisfaction.
Perceived value does not match the cost anymore.
Technical problems hamper user experience.
Increased competition offers better alternatives.
Privacy concerns about data handling.
Time commitments make participation challenging.
Relocation makes it less accessible.
Account credentials: Username and password
Email address: Registered with the account
Subscription details: Type of subscription or membership
Payment method: Credit card or PayPal information
Billing cycle: Monthly or annual
Cancellation policy: Terms and conditions regarding cancellation
Reason for cancellation: Optional, but may be requested
Confirmation: Need for any confirmation email or message
Contact support: Access to customer support for assistance
Before you cancel your 5 Miles subscription, be aware that you will lose access to premium features such as enhanced visibility for your listings and priority support. Additionally, any saved searches or favorite listings may no longer be accessible, which could make it harder to track potential deals in the future. Consider whether you're ready to miss out on new and local offers that come through the app. Finally, check the cancellation policy for any potential fees or conditions that could affect your decision.
5 Miles allows users to cancel their subscription at any time through the app or website. Once canceled, users will not be charged for the next billing cycle, but they will retain access to paid features until the current billing period ends. Refunds are generally not provided for any unused time.
Yes, you need your password to cancel your subscription on 5 Miles. If you've forgotten your password, you can reset it by visiting this link: https://facebook.com/5milesapp/reset-password. It's a good idea to have your login information handy, as this will help facilitate the cancellation process smoothly.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your 5 Miles subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your 5 Miles account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel 5 Miles online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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