AAU Membership offers different types of memberships primarily for athletes and non-athletes, allowing participation in AAU licensed sports events. Memberships are valid from September 1 to August 31 each year and include options like youth athlete memberships and non-athlete memberships, with fees ranging from $20 to around $79 depending on the type and duration. Members can manage their memberships online, including joining, renewing, or replacing lost membership cards. While being a member is required for event participation, registering for specific events is separate, and billing corresponds to these subscriptions to cover membership and related services.
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The cancellation process is somewhat straightforward as users can unsubscribe from emails via a form on the AAU website, but there is no clear, detailed cancellation workflow for memberships, and no refunds are given. This implies moderate difficulty as users may need to contact customer support or manage memberships by logging in, which adds some complexity.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a AAU Membership subscription.
How to Cancel AAU Membership: Step by Step
If you purchased through AAU Membership Portal:
- Log in to your AAU account at the [AAU Membership Portal](https://play.aausports.org).
- Navigate to the "Manage Memberships" section.
- Locate the membership you wish to cancel and click "Edit".
- Select the option to cancel your membership.
- Follow the prompts to confirm your cancellation.
- You will receive a confirmation email regarding the cancellation.
If you purchased through Customer Support:
- Email membership@aausports.org or visit the [Customer Support](https://support.aausports.org/Main/frmNewTicket.aspx) page.
- Request the cancellation of your membership by providing your account details.
- Wait for a confirmation response from customer support.
If you need assistance, here's how you can get in touch with AAU Membership's support team.
Tips and Tricks for Getting a AAU Membership Refund
- Call customer service directly rather than relying solely on online cancellation options.
- Log into your account on the website (not the app) to manage and cancel memberships effectively.
- Be persistent and patient, as some services will attempt to delay cancellation or require multiple attempts.
- Use firm but polite language emphasizing that you want to cancel immediately and expect no further charges.
- Escalate to a supervisor if the initial customer service representative refuses to cancel.
- Timing your cancellation near the end of a billing cycle or trial period can avoid extra charges.
- Be prepared to insist on cancellation even if offered incentives to stay.
- Some users report success by stating they are active military (even if not true), as some organizations have legal obligations to cancel memberships on such grounds.
- Document all interactions including dates, times, and names of representatives spoken to for potential escalation or disputes.
Why Do People Request Refunds from AAU Membership
- High membership fees leading to financial strain or dissatisfaction.
- Lack of practice sessions or cancellations by the AAU organization affecting participation.
- Program not meeting participant expectations in terms of coaching or development.
- Scheduling conflicts with other sports, school, or personal commitments.
- Burnout from excessive training or competition demands.
- Membership not renewed due to membership policies or organizational decisions.
- Relocation or change in residence making participation impractical.
- Better alternatives or different sports programs becoming more appealing.
- Administrative fees and refund policies discouraging cancellations or refunds.
- Program cancellations or shutdowns due to external factors like government mandates or natural disasters.
AAU Membership Refund Script
Script
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Dear AAU Membership, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
AAU Membership Refund Policy
The AAU Membership policy clearly states that there are no refunds available once a membership is issued. This means that cancellations do not result in any refunds, making the membership non-refundable even if canceled or if the background screening process is not passed.
The Easiest Way to Get a AAU Membership Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from AAU Membership—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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