Academy.pro offers learning subscriptions mainly focused on cybersecurity training. You can choose monthly or yearly plans that give you access to different levels of courses and modules, or buy credits called Cubes to unlock specific content. They have special plans for students and professionals, and you get extras like practice environments, credits for professional exams, and vouchers. If you're seeing charges from them, it's likely for one of these subscriptions that you signed up for, which you can manage or cancel anytime from your account.
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Users encounter significant difficulty cancelling Spring Academy Pro subscription due to lack of direct cancellation options, poor customer support, and being redirected between different companies with no resolution. Some users even resort to blocking their credit cards to stop charges, reflecting a near-impossible cancellation process.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a academy subscription.
How to Cancel academy: Step by Step
If you purchased through academy.pro:
- Log into your account on academy.pro.
- Complete verification on your account if prompted.
- Navigate to your Account Settings.
- Click on the Payment and plan tab.
- Select "I want to end my subscription."
- Confirm your cancellation by clicking "No thanks, I still want to cancel."
- If you have a monthly subscription, you will be given the opportunity to pause your account. If you do not want to pause, scroll down and select "No thanks, I'd like to cancel."
- Choose a reason for downgrading (i.e., canceling) your account.
- Scroll down and click on 'Cancel my Subscription.'
Your account will automatically deactivate itself at the end of your billing cycle.
If you need assistance, here's how you can get in touch with academy's support team.
Tips and Tricks for Getting a academy Refund
- Check cancellation policies in FAQ before subscribing to understand difficulty and requirements.
- Clearly state "I want to cancel my subscription immediately" when contacting customer service to avoid confusion.
- Expect potential reactivation of subscription after cancellation and keep an eye on account status.
- Be prepared to call a phone number for cancellation if redirected from website or online methods don't work.
- Use disposable card payment methods (like privacy.com) to block future charges if cancellation fails.
- If charged after cancellation, call credit card company to dispute or perform a chargeback.
- Disable or cancel pre-approved payments in PayPal if that's the payment method used.
- Switch payment method to PayPal in account settings for more control over subscription charges.
- Avoid giving reasons when cancelling as it might invite retention offers or pushback.
- Cancel auto-renew well before the renewal date to avoid being locked into another subscription period.
- Share cancellation experiences online to warn and help others with similar issues.
Why Do People Request Refunds from academy
- Financial difficulties leading to inability to afford the membership or subscription.
- Lack of time to utilize the services or participate in the academy activities.
- Dissatisfaction with course content or the quality of instruction provided.
- Technical issues such as problems accessing the platform or using online resources.
- Change in personal interests or goals making the membership irrelevant.
- Found a better alternative or more suitable program elsewhere.
- Customer service experience dissatisfaction or lack of adequate support.
- Subscription auto-renewal without explicit consent or notification.
- Health issues preventing participation.
- Cancellation policy or refund terms being unfavorable or unclear.
academy Refund Script
Script
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Dear academy, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
academy Refund Policy
Academy.pro membership subscriptions automatically renew until canceled. Monthly subscriptions can be canceled anytime with access continuing until the end of the current billing period, but no refunds are given. Annual subscriptions can also be canceled anytime and access continues until the end of the current year, with a 50% refund available if requested within 14 days of purchase (minus processing fees). To cancel, members must email support or use the billing section, and confirmation of cancellation should be requested via email.
The Easiest Way to Get a academy Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from academy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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