AdultDoorway is a membership service that offers access to adult content through monthly or one-time payment plans. They have a monthly membership billed every 30 days from the signup date, plus a 90-day membership option with a one-time charge. There is also a limited trial membership for $1 that auto-upgrades to a full membership if not canceled within 24 hours. Billing shows discreetly on statements under various names, and cancellations must be confirmed with the billing company to avoid further charges.
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The cancellation process is relatively straightforward if the user knows their billing company and has their billing details handy. The user can cancel directly through the billing company via phone or email or contact support if unsure, making it moderately easy.
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How to Cancel adultdoorway: Step by Step
If you purchased through SEGPAY:
- Go to the SEGPAY website.
- Use the "Account Management" option.
- Log in with your Username and Password associated with your account.
- Locate the membership or subscription you wish to cancel.
- Select the option to cancel the subscription.
- Follow the prompts to confirm the cancellation.
If you purchased through a Credit Card:
- Contact your credit card issuer directly, or log into your online banking account.
- Find the transaction for your Adult Doorway membership.
- Request to cancel any recurring payment associated with the transaction.
If you purchased through a different billing source:
- Check the email confirmation received at the time of your membership purchase to identify the billing processor.
- Visit the billing processor's website.
- Navigate to their cancellation or account management section.
- Log in using your account information.
- Find your Adult Doorway subscription.
- Select the option to cancel the subscription, and follow the prompts to complete the process.
Tips & Tricks for Canceling adultdoorway
- Cancel immediately after subscribing so the subscription period runs out without additional charges.
- Use official account settings or profile sections like "Account," "Settings," or "Contact Us" to find cancellation options.
- Check confirmation emails for cancellation instructions or contact details.
- If billing is via a third party, cancel through that service by researching the third-party site handling payments.
- Contact your bank or card provider to dispute charges or block future payments, especially if the company is unresponsive.
- Claim a billing mistake with your card provider as a last-resort escalation tactic if the company refuses to cancel.
- Avoid using throwaway emails to ensure you receive important billing and cancellation communications.
- Be persistent and escalate politely by following up multiple times if your initial cancellation request is ignored.
- Timing matters: attempt cancellation before the next billing cycle to avoid charges for a new period.
adultdoorway Customer Service Info
If you need assistance, here's how you can get in touch with adultdoorway's support team.
Cancel adultdoorway Script
Script
Copy
Dear Adult Doorway Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my personal circumstances, I no longer require the services provided by your site.
Please confirm that my subscription has been canceled and let me know if you need any further information to process my request.
Thank you for your assistance.
Sincerely,
[Your Name]
Frequently Asked Questions
Adultdoorway memberships are managed and billed through Segpay, their authorized sales agent. Memberships can be canceled by contacting Segpay online, by email, mail, telephone, or fax. Membership fees are non-refundable, and you must notify Segpay at least 24 hours before the end of any trial or introductory offer to avoid automatic renewal. Upon cancellation, you remain liable for charges incurred until service termination, and Segpay will send a confirmation email for the cancellation.
To cancel your AdultDoorway subscription, you do not necessarily need your password. The easiest way to cancel is through the billing company you used when you signed up, using your billing information like Username, Credit Card, and Email Address. If you can't find that information or the billing company isn't clear, you can contact AdultDoorway's support via phone or email, and they can cancel it for you without requiring a password. However, if you do need to reset your password for any reason, you can use their password lookup and reset page here: https://support.adultdoorway.com/password-lookup.php
- Deceptive signup practices where users are signed up for multiple sites without clear disclosure.
- Unexpected charges with hidden fees such as $4.95 for 3 days followed by $29.95 monthly.
- Opaque customer service that lies about canceling trials and does not issue refunds.
- Difficulty canceling subscriptions as cancellations must sometimes be confirmed directly with the billing company.
- Refusal to provide refunds even when users demand them for unwanted charges.
- Hidden subscription boxes users must untick during signup to avoid additional charges.
- Challenging payment update process after signing up.
- Subscription renewals without clear consent, sometimes including signing up for other sites under the same umbrella.
- Users resorting to bank disputes to reverse charges after failing to get refunds from the site.
- Billing confusion especially with trials that do not provide access and then charge centrally.
Adultdoorway memberships can generally be canceled at any time, but there are important conditions to be aware of. You must cancel at least 24 hours before the renewal date to avoid additional charges, and trial memberships automatically convert to full memberships after 24 hours unless canceled. Cancellation is typically done through the billing company that processed your payment, and you should have your billing information ready. Additionally, sharing login details or files is strictly prohibited and results in immediate termination with no refund. There do not appear to be lock-in contracts or early cancellation fees explicitly mentioned, but cancellation procedures require contacting specific billing support channels to complete the process without continued billing.
Before cancelling a subscription or membership on AdultDoorway, it's important to know that by cancelling, you will lose access to all downloadable and streaming content. Monthly memberships offer both downloadable and streaming options, while limited trial memberships only provide access to image sets. Once your membership is cancelled, your password and access to member-exclusive content will no longer work. Cancelling is straightforward and can be done either by contacting support directly or through the billing company that processed your membership.
- Name associated with the account
- Email address used for account or billing
- Site username for AdultDoorway
- Billing company used for your purchase (if known; e.g., DEMediaPay, Segpay, etc.)
- Credit card details (last 4 digits or full info as required by billing company)
- Reason for cancellation (if the form requests it)
- Email message stating the cancellation request and any additional details to locate your membership
- Access to email account for cancellation confirmation or follow-up communication
- Ability to whitelist support email addresses to ensure you receive confirmation
We've actually written a step by step guide on how to get a refund from adultdoorway. Check it out!
The Easiest Way to Cancel adultdoorway
If you’re frustrated trying to cancel your subscription, membership, or bill from adultdoorway—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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