Adventure Academy is an educational app where kids can learn and have fun with games and activities. They offer subscription plans that parents pay for, either $59.99 for an annual plan (which breaks down to less than $5 a month) or $12.99 for a month-to-month plan. Each subscription lets you set up to three student profiles, so multiple kids in a family can use it. If you see a charge from them, it’s most likely for one of these subscription plans that provides access to their learning content and games.
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The cancellation process involves straightforward steps through the Parent Section of the website or app, mostly consisting of clicking through menus and confirming the cancellation. The option to claim a special sale price before finalizing the cancellation adds a slight additional step, but overall the process is user-friendly and clear.
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How to Cancel Adventure Academy: Step by Step
If you purchased directly through Adventure Academy:
- Log in to your account via the app or website.
- Access the Parents Section.
- Select My Account.
- Click/tap Cancellation.
- Confirm cancellation and its terms.
If you purchased through Google Play:
- Open the Google Play app.
- Select the profile icon located in the top right corner.
- Select Payments & subscriptions > Subscriptions.
- Choose the subscription you want to cancel.
- Select Cancel subscription.
- Follow the cancellation prompts to confirm your cancellation.
If you purchased through Apple:
- Apple App Store (all devices):
- Go to the Apple App Store app.
- Select your profile icon located at the top right corner.
- Choose Subscriptions.
- Select the subscription to manage.
- Select Cancel Subscription.
- iPhone, iPad, or iPod touch:
- Go to Settings.
- Tap [Your Name].
- Select Subscriptions.
- Select the subscription to manage.
- Tap Cancel Subscription.
- Mac Computers:
- Open the Apple App Store app.
- Click the Sign In button or your name at the bottom of the sidebar.
- Select View Information.
- Scroll to Subscriptions.
- Click Manage.
- Select Edit next to the subscription and click Cancel Subscription.
- Windows PC (requires iTunes):
- Open iTunes.
- Choose Account from the menu bar.
- Select View My Account and sign in.
- Scroll to the Settings section.
- Click Manage next to Subscriptions.
- Select Edit next to the subscription and click Cancel Subscription.
Tips & Tricks for Canceling Adventure Academy
- Use app store subscription settings: Cancel directly through Apple or Google Play subscriptions rather than through the app if no clear cancel option exists in Adventure Academy app.
- Cancel during free trial: Sign up for free trial and cancel before trial ends to avoid charges.
- Check multiple accounts: Verify cancellation in all accounts associated (Apple ID, Google, Family Sharing) to find hidden subscriptions.
- Contact support persistently: Message customer support multiple times to confirm cancellation, mention fraudulent charges if needed.
- Use clear cancellation language: Clearly state you want to cancel and stop all future charges.
- Request refunds firmly on billing disputes: If charged after cancellation, escalate with refund request referencing unauthorized billing.
- Monitor billing on credit card statements: Identify charges as adventure academy and dispute with credit card company if necessary.
- Cancel at month end or close to renewal date: Timing your cancellation near the billing cycle end can sometimes avoid next cycle charge.
- Check parents section on website: Cancelling in the Parent Dashboard is often required rather than in app.
- Use social media or forums: Share cancellation issues on public forums or social media to prompt faster company response.
Adventure Academy Customer Service Info
If you need assistance, here's how you can get in touch with Adventure Academy's support team.
Cancel Adventure Academy Script
Script
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Dear Adventure Academy Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription. Due to changing financial circumstances, I am unable to continue with the service at this time.
I appreciate the quality of educational content provided, and I would like to thank you for the experience. Please confirm the cancellation of my subscription and any final billing details at your earliest convenience.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Adventure Academy subscriptions are prepaid and non-refundable, with no refunds provided, prorated or full. To cancel, log in to your account via the app or website, go to the Parents Section, select My Account, then Cancellation, and confirm by selecting 'End Membership'. Your subscription remains active until the end of the current billing period, after which no further charges will occur, and you will receive a cancellation confirmation email.
To cancel your Adventure Academy subscription directly through their website or app, you need to log in to your account, so your password is required for the login step. However, the password is only explicitly needed if you want to claim a special sale price during cancellation. Otherwise, you can proceed to cancel without entering your password again after login. If you don't remember your password, you can reset it here: https://adventureacademy.com/account/password-reset. If you subscribed via Apple or Google, you'll need to cancel through them separately, which may not require the Adventure Academy password.
- Runs very slowly, especially on older PCs and tablets, leading to frustration.
- Requires frequent hour-plus updates that often fail, disrupting the experience.
- Game not engaging enough, causing loss of interest after a short period (e.g., one month).
- Broken chat filter leading to users being muted automatically for basic words, causing bans and inability to play.
- Financial issues due to multiple unauthorized transactions shortly after signing up.
- Poor customer support leading to dissatisfaction and frustration.
- Performance issues on older devices, even though it runs well on good PCs.
- Users take advantage of free trial and subscription cancellation options if not actively using the app.
Adventure Academy allows you to cancel your subscription at any time through the Parent Section or the third-party billing provider (Apple, Google Play, Amazon). However, all subscriptions are prepaid and non-refundable, meaning no refunds or prorated credits are given after cancellation. You retain access until the end of your current billing period, but be aware there are no early-cancellation refunds or fees—once paid, the fees are non-refundable, which is the main limitation to be cautious about.
Before cancelling your Adventure Academy subscription, know that you will retain access to all content and features until the end of your current billing period—you will not lose access immediately upon cancellation. However, refunds are generally not provided, so payments already made are non-refundable. If you decide to delete your account after cancelling, be aware that this is a permanent action that removes all your data, progress, preferences, and subscription details irrevocably. Therefore, it's recommended to cancel the subscription first and only delete the account after the billing period ends if you want to lose all data and access permanently.
- Account login email and password to sign into Adventure Academy.
- Parent Section password to access cancellation features.
- Access to the Parent Section or Parent Dashboard within account settings.
- Billing method information (direct, Apple, Google Play, Verizon, Amazon, etc.).
- Payment Information section to identify who processes billing (needed for proper cancellation steps).
- Subscription status or details found on "My Account" page.
- Ability to select reason for cancellation (optional feedback, not required).
- Access to email for receiving cancellation confirmation.
- Knowledge that cancellation is effective at period end (no refund for current cycle, access continues until billing cycle ends).
- For third-party signups: credentials and possibly access to the billing provider's service (Apple ID, Google Play login, Amazon account, or Verizon account).
We've actually written a step by step guide on how to get a refund from Adventure Academy. Check it out!
The Easiest Way to Cancel Adventure Academy
If you’re frustrated trying to cancel your subscription, membership, or bill from Adventure Academy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Adventure Academy?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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