The Ultimate Step by Step Guide to Cancelling an All Casting Subscription or Membership (allcasting.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
AllCasting.com is a subscription-based platform that connects actors, models, and other talent with casting professionals by offering thousands of casting calls and auditions. Free members can create profiles with unlimited headshots and reels, but paid subscribers get extra features like profile maintenance and better networking and communication tools. Subscriptions automatically renew until canceled, and billing is handled through the user's online account with notifications sent before each renewal. If payments fail, users must pay any due amounts to keep their subscription active.
The cancellation process is straightforward and can be done fully online through the account settings. The user needs to log in, navigate to subscription settings, confirm cancellation, and provide a reason, which is a simple step-by-step process. However, the requirement to input a reason and confirm consequences adds slight complexity, preventing it from being a 1 or 2 rating.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a All Casting subscription.
How to Cancel All Casting: Step by Step
If you purchased through the AllCasting website:
Log in to allcasting.com with your username and password.
Go to Account Settings.
Choose Subscription under Billing Information and provide your password to access.
Click on discontinue subscription.
Enter your password to confirm.
Provide a reason for discontinuing your subscription, check that you understand the consequences of this action, and click on the red discontinue my subscription button.
You will see confirmation info and the last date of your subscription. You can continue to use allcasting premium services until the last day of your subscription.
If you purchased through email:
Compose an email to support@allcasting.com.
In the subject line, write Request to Cancel Subscription.
Include your account details and request cancellation in the email body.
Send the email and await confirmation of the cancellation.
If you purchased through phone:
Call the AllCasting support team at 1-800-605-8590.
Request to cancel your subscription.
Provide any necessary account details as required by the support agent.
Await confirmation of the cancellation.
How to Contact All Casting
If you need assistance, here's how you can get in touch with All Casting's support team.
Use clear, polite language in your cancellation request—express that you no longer require the service and wish to stop all charges immediately.
Send cancellation requests during weekday business hours for faster response and processing.
Send your cancellation notice via email to support@allcasting.com and keep copies of all correspondence.
If email doesn't work, escalate by sending a written cancellation letter either by certified mail or physical delivery to AllCasting.com Attn: Support.
Follow up persistently but professionally if you do not receive confirmation within a week.
Check and clear any cache or stored data on your account if you continue seeing billed or active subscription status after cancellation.
Leverage the company’s refund policy window if cancellation is done promptly within 10 days of the billing period start.
Be aware that having an agent handle submissions may negate the need for a premium subscription, which some users on forums have noted to successfully reduce unnecessary payments.
Document your cancellation steps and responses thoroughly, including dates and times, to support any disputes.
Do not rely solely on the app or website interface cancellation; direct communication is often more effective.
Why Do People Request Refunds from All Casting
High subscription cost compared to perceived value or use.
Lack of relevant casting opportunities matching the member's profile or location.
Automatic renewals being charged without clear reminders or option to opt out easily.
Limited use or infrequent utilization of the service after initial signup.
Technical issues with the website or difficulty navigating the platform.
Better offers or free alternatives found on other casting websites.
Frustration with customer service or difficulty in getting cancellation processed smoothly.
Feeling that the service is a scam or not delivering promised results.
Change in career direction or no longer requiring casting services.
Negative reviews or word of mouth influencing the decision to cancel.
All Casting Refund Script
Script
Copy
Dear All Casting, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
All Casting Refund Policy
All Casting allows subscription cancellation at any time via account settings, email, or written notice. Cancellations take effect at the end of the current billing period, with no full or prorated refunds after a 10-day cancellation window. Subscribers get a full refund if they cancel within 10 days of the original contract. Membership cancellation is separate and requires a different process. Refunds for death or disability are available for the unused period. Profile visibility remains unless membership is cancelled. The company may terminate accounts for violations or non-payment without refunds.
The Easiest Way to Get a All Casting Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from All Casting—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Be aware that All Casting allows you to cancel your subscription at any time, but the cancellation will only take effect at the end of the current billing period, and your profile remains visible unless you hide it. They do not provide refunds or prorated credits for cancellations made after a 10-day full refund window from the start of the subscription. You must actively cancel the subscription via your account or by emailing support; failure to keep billing info updated can lead to charges, and chargebacks may cause immediate account termination. There are no lock-in contracts or early cancellation fees, but the key pain point is no refunds after the initial 10 days and the continuation of access until the billing period ends, which means you could effectively be billed for a full month after deciding to cancel.
High subscription cost compared to perceived value or use.
Lack of relevant casting opportunities matching the member's profile or location.
Automatic renewals being charged without clear reminders or option to opt out easily.
Limited use or infrequent utilization of the service after initial signup.
Technical issues with the website or difficulty navigating the platform.
Better offers or free alternatives found on other casting websites.
Frustration with customer service or difficulty in getting cancellation processed smoothly.
Feeling that the service is a scam or not delivering promised results.
Change in career direction or no longer requiring casting services.
Negative reviews or word of mouth influencing the decision to cancel.
All Casting username
Email address associated with your account
Password (required for confirmation when canceling online)
Access to your "Account Settings" and Billing Information online
Subscription details (type or plan being canceled)
Reason for cancellation
Statement of intent (whether canceling just the subscription or both subscription and membership)
Method of cancellation (online, by email, or by phone)
Contacting support if there are any issues (support@allcasting.com or 1-800-605-8590)
Understanding the consequences of cancellation (loss of premium features at end date, etc.)
Before cancelling your All Casting subscription or membership, it's important to know that cancelling your subscription stops your premium benefits at the end of your current billing period, but does not automatically cancel your membership or remove your profile. Your profile and any content remain visible to others unless you specifically hide or cancel your membership. If you cancel your membership, your profile and content will be removed from public view, but you have up to one year to reactivate and restore everything with your existing registration information. Additionally, no prorated refunds are provided after a 10-day period, and cancelling requires confirmation of your password and reason for cancellation.
All Casting allows subscription cancellation at any time via account settings, email, or written notice. Cancellations take effect at the end of the current billing period, with no full or prorated refunds after a 10-day cancellation window. Subscribers get a full refund if they cancel within 10 days of the original contract. Membership cancellation is separate and requires a different process. Refunds for death or disability are available for the unused period. Profile visibility remains unless membership is cancelled. The company may terminate accounts for violations or non-payment without refunds.
Yes, you do need your password to cancel your All Casting subscription. You must log in to your account, go to "Account Settings," then "Subscription" under "Billing Information," and provide your password twice—once to access the settings and once to confirm the cancellation. If you need to reset your password, you can do so at this URL: https://allcasting.com/reset-password.
We've actually written a step by step guide on how to get a refund from All Casting. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your All Casting subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your All Casting account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel All Casting online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
ALLCASTING ALL CASTING ALLCASTING.COM ALLCASTING*COM ALLCASTING ALLCAST
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