AllCasting.com is a subscription-based platform that connects actors, models, and other talent with casting professionals by offering thousands of casting calls and auditions. Free members can create profiles with unlimited headshots and reels, but paid subscribers get extra features like profile maintenance and better networking and communication tools. Subscriptions automatically renew until canceled, and billing is handled through the user's online account with notifications sent before each renewal. If payments fail, users must pay any due amounts to keep their subscription active.
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The cancellation process is straightforward and can be done fully online through the account settings. The user needs to log in, navigate to subscription settings, confirm cancellation, and provide a reason, which is a simple step-by-step process. However, the requirement to input a reason and confirm consequences adds slight complexity, preventing it from being a 1 or 2 rating.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a All Casting subscription.
How to Cancel All Casting: Step by Step
If you purchased through the AllCasting website:
- Log in to allcasting.com with your username and password.
- Go to Account Settings.
- Choose Subscription under Billing Information and provide your password to access.
- Click on discontinue subscription.
- Enter your password to confirm.
- Provide a reason for discontinuing your subscription, check that you understand the consequences of this action, and click on the red discontinue my subscription button.
- You will see confirmation info and the last date of your subscription. You can continue to use allcasting premium services until the last day of your subscription.
If you purchased through email:
- Compose an email to support@allcasting.com.
- In the subject line, write Request to Cancel Subscription.
- Include your account details and request cancellation in the email body.
- Send the email and await confirmation of the cancellation.
If you purchased through phone:
- Call the AllCasting support team at 1-800-605-8590.
- Request to cancel your subscription.
- Provide any necessary account details as required by the support agent.
- Await confirmation of the cancellation.
If you need assistance, here's how you can get in touch with All Casting's support team.
Tips and Tricks for Getting a All Casting Refund
- Use clear, polite language in your cancellation request—express that you no longer require the service and wish to stop all charges immediately.
- Send cancellation requests during weekday business hours for faster response and processing.
- Send your cancellation notice via email to support@allcasting.com and keep copies of all correspondence.
- If email doesn't work, escalate by sending a written cancellation letter either by certified mail or physical delivery to AllCasting.com Attn: Support.
- Follow up persistently but professionally if you do not receive confirmation within a week.
- Check and clear any cache or stored data on your account if you continue seeing billed or active subscription status after cancellation.
- Leverage the company’s refund policy window if cancellation is done promptly within 10 days of the billing period start.
- Be aware that having an agent handle submissions may negate the need for a premium subscription, which some users on forums have noted to successfully reduce unnecessary payments.
- Document your cancellation steps and responses thoroughly, including dates and times, to support any disputes.
- Do not rely solely on the app or website interface cancellation; direct communication is often more effective.
Why Do People Request Refunds from All Casting
- High subscription cost compared to perceived value or use.
- Lack of relevant casting opportunities matching the member's profile or location.
- Automatic renewals being charged without clear reminders or option to opt out easily.
- Limited use or infrequent utilization of the service after initial signup.
- Technical issues with the website or difficulty navigating the platform.
- Better offers or free alternatives found on other casting websites.
- Frustration with customer service or difficulty in getting cancellation processed smoothly.
- Feeling that the service is a scam or not delivering promised results.
- Change in career direction or no longer requiring casting services.
- Negative reviews or word of mouth influencing the decision to cancel.
All Casting Refund Script
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Dear All Casting, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
All Casting Refund Policy
All Casting allows subscription cancellation at any time via account settings, email, or written notice. Cancellations take effect at the end of the current billing period, with no full or prorated refunds after a 10-day cancellation window. Subscribers get a full refund if they cancel within 10 days of the original contract. Membership cancellation is separate and requires a different process. Refunds for death or disability are available for the unused period. Profile visibility remains unless membership is cancelled. The company may terminate accounts for violations or non-payment without refunds.
The Easiest Way to Get a All Casting Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from All Casting—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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