The Ultimate Step by Step Guide to Cancelling an Altima Subscription or Membership (altima.ca)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Altima is a company that provides various subscription services, particularly for health and wellness products. If you see a charge from them, it’s likely for a monthly plan that includes things like vitamins or beauty items delivered right to your door. They make it easy to manage your subscriptions online, so you can adjust or cancel anytime. It's all about convenience and helping you maintain a healthy lifestyle!
The cancellation process is relatively straightforward but may include navigating customer service or automated systems. Some users may find it slightly inconvenient depending on their familiarity with the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Altima subscription.
How to Cancel Altima: Step by Step
If you purchased through altima.ca:
Visit altima.ca and log into your account.
Navigate to the Account Settings or My Membership section.
Select Manage Subscription.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You should receive an email confirmation of your cancellation. If not, check your spam folder or contact support.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top, then select Subscriptions.
Find your Altima subscription in the list and select it.
Tap Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) and select Subscriptions.
Locate your Altima subscription and tap on it.
Select Cancel Subscription.
Follow the prompts to complete your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Go to Settings (gear icon) and select Payments.
Click on Manage automatic payments.
Find the Altima subscription and click on it.
Select Cancel or Cancel Subscription.
Confirm the cancellation.
If you purchased through a Gift Card:
If your subscription was activated with a gift card, you cannot cancel the subscription through the website.
Contact Altima Customer Support directly at the provided contact information on the website for assistance.
How to Contact Altima
If you need assistance, here's how you can get in touch with Altima's support team.
Call First: Initiate the process by calling the customer service number; users report higher success rates through direct conversation.
Be Polite but Firm: Use a calm and respectful tone; stating your decision clearly helps in getting a smoother cancellation.
Request a Supervisor: If your request is met with resistance, insist on speaking to a supervisor; this escalates the issue and often results in a better outcome.
Use Cancellation Keywords: Include terms like "I want to cancel" or "please cancel my subscription" to avoid ambiguity and keep the conversation focused.
Document Everything: Take notes during the call, including names, times, and dates; this can be useful if the cancellation is disputed later.
Check Billing Cycle: Time your cancellation just before the billing cycle to avoid additional charges; confirm the cutoff date during the call.
Follow Up in Writing: Send a confirmation email or letter after your call; this provides a paper trail and further legitimizes your request.
Know Your Rights: Familiarize yourself with consumer rights; referencing your rights during the call can be effective.
Be Ready to Negotiate: Prepare for offers to retain you; having a counter-offer in mind may ease the process.
Utilize Social Media: If all else fails, consider airing your issues on social media; some users escalated their issues and received prompt responses this way.
Why Do People Request Refunds from Altima
High costs are making it difficult to justify the expense.
The service quality has declined over time.
Lack of usage or need for the service.
Switching to a different provider that offers better rates.
Experiencing consistent issues with the service.
Finding better alternatives with more features.
Changes in personal circumstances, such as moving or job loss.
Feeling locked in by long-term contracts.
Unwanted or frequent promotional emails and communications.
Not receiving the promised perks or benefits.
Inadequate customer support from the company.
Technical difficulties with online access or app usage.
A poor overall experience with the company.
Altima Refund Script
Script
Copy
Dear Altima, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Altima Refund Policy
Altima's membership and subscription services allow members to cancel at any time with no cancellation fees. For billing, members must provide a notice period of 30 days before the next billing cycle to ensure smooth processing of their cancellation.
The Easiest Way to Get a Altima Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Altima—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Altima's cancellation policies, as they may have terms that require a notice period or impose early-cancellation fees. Additionally, some subscriptions may not allow immediate cancellation and could automatically renew without clear prompts. Always read the fine print and understand the specific terms regarding cancellation to avoid unexpected charges.
High costs are making it difficult to justify the expense.
The service quality has declined over time.
Lack of usage or need for the service.
Switching to a different provider that offers better rates.
Experiencing consistent issues with the service.
Finding better alternatives with more features.
Changes in personal circumstances, such as moving or job loss.
Feeling locked in by long-term contracts.
Unwanted or frequent promotional emails and communications.
Not receiving the promised perks or benefits.
Inadequate customer support from the company.
Technical difficulties with online access or app usage.
A poor overall experience with the company.
Account Number
Billing Information (e.g., credit card details)
Subscription Type
Personal Identification (e.g., driver's license)
Email Address associated with the account
Contact Information (e.g., phone number)
Reason for Cancellation
Date of Subscription Start
Proof of Payment (e.g., receipts)
Any Promotional Codes used
Confirmation of Previous Cancellations (if applicable)
Before cancelling your Altima subscription, consider that you will lose access to exclusive content, features, or services tailored to your interests. Be aware of any cancellation notice periods, as immediate termination might lead to billing for the current month. Additionally, ensure you download or save any personal data or favorites linked to your account, as these may be permanently deleted upon cancellation.
Altima's membership and subscription services allow members to cancel at any time with no cancellation fees. For billing, members must provide a notice period of 30 days before the next billing cycle to ensure smooth processing of their cancellation.
To cancel your subscription with Altima, you will need your password to access your account. If you've forgotten it, you can easily reset it using this link: [Reset Password](https://www.altima.ca/reset-password). If you encounter any issues, feel free to reach out to their support for assistance!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Altima subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Altima account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Altima online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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