The Ultimate Step by Step Guide to Cancelling an Apex Fingerprinting Subscription or Membership (apexfingerprinting.com)
By
Bella K.
|
Published
September 6, 2025
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Updated
September 7, 2025
Apex Fingerprinting helps you get your fingerprints taken for background checks, which is really handy for jobs, licenses, or other applications. They offer services like in-person appointments and even mobile fingerprinting if you can't make it to their location. You might see a charge from them if you signed up for a service or subscription related to these fingerprinting needs. It's a straightforward way to handle all your fingerprinting requirements!
Cancelling a subscription often requires navigating a customer service process or online account settings, which can be confusing. Additionally, there may be policies regarding the notice period that complicate the cancellation process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Apex Fingerprinting subscription.
How to Cancel Apex Fingerprinting: Step by Step
If you purchased through the Apex Fingerprinting website:
Visit apexfingerprinting.com in your web browser.
Scroll down to the bottom of the homepage and click on "Contact Us".
Fill out the contact form with the following details:
Your name
Your email address
Subject: Membership Cancellation
A message stating you wish to cancel your subscription
Submit the form and wait for a confirmation email regarding your cancellation.
If you do not receive a response within 3 business days, call the customer service number provided on the website for assistance.
If you purchased through PayPal:
Log into your PayPal account.
Click on the Settings gear icon in the top right corner.
Select "Payments" from the menu.
Click on "Manage automatic payments".
Find 'Apex Fingerprinting' in the list and click on it.
Click on "Cancel" to stop future payments.
Confirm the cancellation in the pop-up window.
If you purchased through a mobile app (iOS):
Open the Settings app on your iPhone or iPad.
Scroll down and tap on your Apple ID at the top.
Select "Subscriptions".
Find and select your Apex Fingerprinting subscription.
Tap on "Cancel Subscription" at the bottom of the screen.
Confirm the cancellation when prompted.
If you purchased through a mobile app (Android):
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the upper-left corner.
Select "Subscriptions".
Locate your Apex Fingerprinting subscription and tap on it.
Tap on "Cancel subscription".
Follow the prompts to confirm cancellation.
How to Contact Apex Fingerprinting
If you need assistance, here's how you can get in touch with Apex Fingerprinting's support team.
Tips and Tricks for Getting a Apex Fingerprinting Refund
Document Everything: Keep records of all communications regarding your subscription.
Be Polite Yet Firm: Start with a friendly tone but make it clear you want to cancel.
Use Clear Language: Clearly state "I am requesting to cancel my subscription" to avoid misunderstandings.
Call During Business Hours: Reach out during peak times when representatives are available to assist.
Ask for Confirmation: Request a confirmation email once your cancellation is processed.
Escalate If Needed: If the first representative cannot help, ask to speak to a supervisor.
Utilize Social Media: Consider reaching out via Twitter or Facebook if you're having trouble through traditional channels.
Be Prepared for Retention Offers: Have a cancellation reason ready; some companies offer discounts to retain customers.
Know Your Rights: Familiarize yourself with cancellation policies to assert your rights confidently.
Time It Right: Cancel shortly before the billing date to avoid getting charged for the next cycle.
Request to Cancel via Multiple Channels: If calling fails, try emailing or using their contact form too.
Keep It Short: Get straight to the point in written communication to avoid lengthy back-and-forth.
Why Do People Request Refunds from Apex Fingerprinting
Financial constraints leading to budget cuts.
Relocation to an area without convenient access to services.
Infrequent usage of fingerprinting services.
Dissatisfaction with service quality.
Lack of required services that meet current needs.
Expired membership without renewal intention.
Competing services offering better deals.
Change in personal circumstances like job loss or family issues.
Misunderstandings about membership benefits.
Long wait times or scheduling difficulties.
Inaccurate billing or unexpected charges.
Apex Fingerprinting Refund Script
Script
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Dear Apex Fingerprinting, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Apex Fingerprinting Refund Policy
Apex Fingerprinting offers a straightforward cancellation policy for its memberships and subscriptions, allowing members to cancel at any time without penalty. However, to avoid being charged for the next billing cycle, cancellations must be submitted before the next payment date. Members are encouraged to review their account settings for specific cancellation instructions.
The Easiest Way to Get a Apex Fingerprinting Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Apex Fingerprinting—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Apex Fingerprinting might employ tactics like requiring notice periods or imposing early-cancellation fees that can trap you in a subscription longer than intended. Always check the fine print for any terms that commit you to a minimum duration or charge for cancellations initiated before a certain date. Make sure to understand their policies well to avoid unexpected charges.
Financial constraints leading to budget cuts.
Relocation to an area without convenient access to services.
Infrequent usage of fingerprinting services.
Dissatisfaction with service quality.
Lack of required services that meet current needs.
Expired membership without renewal intention.
Competing services offering better deals.
Change in personal circumstances like job loss or family issues.
Misunderstandings about membership benefits.
Long wait times or scheduling difficulties.
Inaccurate billing or unexpected charges.
Account Holder Name
Email Address associated with the account
Phone Number linked to the account
Subscription or Membership ID
Billing Address
Last Payment Date
Payment Method (e.g., credit card details)
Reason for Cancellation
Preferred Cancellation Confirmation Method
Any Promotional Codes used during sign-up
Before cancelling your Apex Fingerprinting subscription, be aware that you will lose access to all future appointment scheduling and any additional resources or support that comes with your membership. Additionally, any previously purchased fingerprinting services or scheduled appointments may be affected, so it's advisable to check your account status. Review the cancellation policy to understand any potential fees or notice periods, as these can impact your final billing. Lastly, consider any certifications or documentation you may need for future use, as these are typically only accessible while your membership is active.
Apex Fingerprinting offers a straightforward cancellation policy for its memberships and subscriptions, allowing members to cancel at any time without penalty. However, to avoid being charged for the next billing cycle, cancellations must be submitted before the next payment date. Members are encouraged to review their account settings for specific cancellation instructions.
To cancel your subscription with Apex Fingerprinting, you will need to provide your password for verification. If you've forgotten your password, you can easily reset it by visiting [this link](https://www.apexfingerprinting.com/reset-password). Make sure to have your account details handy to streamline the process!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Apex Fingerprinting subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Apex Fingerprinting account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Apex Fingerprinting online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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