Aroma360 offers a subscription service where you get a scent diffuser and monthly deliveries of scented oils to keep your home smelling great. There is a small monthly fee, and you can swap scents or adjust your delivery schedule easily through their online portal or customer support. If you subscribe, you get a discounted diffuser but need to commit for at least three months, and canceling early might involve a fee. This way, you get a fresh scent regularly without the hassle of buying oils each time.
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Although Aroma360 provides a direct way to cancel subscriptions via their online portal or customer support, multiple consumer complaints indicate significant delays, unresponsiveness, and difficulties in successfully processing cancellations. Many users report being charged after cancellation attempts and needing prolonged communication to resolve subscription issues, increasing the difficulty of cancellation.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Aroma360 subscription.
How to Cancel Aroma360: Step by Step
If you purchased through Aroma360.com:
- Log into your account at aroma360.com/account/login.
- Navigate to the Subscription Portal.
- Select 'More Actions'.
- Click on 'Cancel Subscription'.
- Alternatively, you can contact Customer Support at 1-888-233-1299 or email support@aroma360.com for assistance.
If you need assistance, here's how you can get in touch with Aroma360's support team.
Tips and Tricks for Getting a Aroma360 Refund
- Persistently email the concierge or customer service every time you receive a new order confirmation, reinforcing your cancellation request.
- Send lengthy, formal complaint emails explaining your reasons for cancellation and referencing unwanted charges to escalate the issue.
- Be prepared to be bounced between departments and request to speak or correspond specifically with the "VIP concierge team" or higher-level support.
- Use strong, clear language
- Attempt cancellation as close to the billing cycle as possible
- If emails and calls fail, consider disputing charges through your bank
- Ignore offers to change scents or modify preferences
- Expect multiple unsolicited shipments and charges even after cancellation requests;
- Check if you are locked into multi-year contracts
- Keep detailed records of all correspondence
Why Do People Request Refunds from Aroma360
- Difficulty contacting customer service to cancel subscriptions or get refunds.
- Hard or impossible to cancel subscriptions, with no cancel subscription button on the website.
- Automatic recurring charges continue despite cancellation requests.
- Technical issues with the VIP portal causing problems for users.
- Defective or leaking products that stain furniture or do not work properly.
- Delayed, partial, or disputed refunds not fully honored.
- Pressure from upselling or upgrade offers instead of refunds.
- Unclear or misrepresented subscription terms, including minimum subscription periods and surprise financing or long-term commitments.
- Discomfort with third-party billing notifications.
- Returns requiring shipping back products with delayed processing and poor communication.
- Persistent billing and payment pursuit despite complaints.
- Desire for refunds for defective products and cancellation of unwanted subscriptions.
- Repeated and persistent billing despite requests to stop.
Aroma360 Refund Script
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Dear Aroma360, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Aroma360 Refund Policy
Aroma360 subscriptions automatically renew monthly and can be canceled at any time by logging into the subscription portal and selecting 'Cancel Subscription' or by contacting customer support. However, certain plans require a minimum commitment, such as a three-month active subscription with an early termination fee if canceled early. Additionally, customers canceling after the first 30 days must purchase remaining committed oils under the minimum term before cancellation is finalized.
The Easiest Way to Get a Aroma360 Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Aroma360—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Aroma360 Aroma360 LLC Aroma 360 LLC AROMA360 SUBSCRIPTION
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