The Ultimate Step by Step Guide to Cancelling an AU Health Imaging Subscription or Membership (auhealthimaging.com)
By
Bella K.
|
Published
September 2, 2025
|
Updated
September 3, 2025
AU Health Imaging provides a range of medical imaging services like X-rays, MRIs, and CT scans to help diagnose and manage health conditions. They also offer subscription options that can make accessing these services more affordable and straightforward for patients. If you received a bill from them, it’s likely for one of these imaging tests you had done to ensure your health and well-being.
Cancelling a subscription can be complicated due to the potential need for contacting customer service and navigating through various policies. Some users report difficulties with the clarity of the cancellation process, leading to frustration.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a AU Health Imaging subscription.
How to Cancel AU Health Imaging: Step by Step
If you purchased through auhealthimaging.com:
Visit auhealthimaging.com.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Select Subscriptions or Billing.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Follow any on-screen prompts to confirm the cancellation.
Check your email for a cancellation confirmation message.
If you purchased via Apple (iOS app):
Open the Settings app on your iPhone or iPad.
Tap on your Name at the top.
Select Subscriptions.
Find and select your AU Health Imaging Subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased via Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find your AU Health Imaging Subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
How to Contact AU Health Imaging
If you need assistance, here's how you can get in touch with AU Health Imaging's support team.
Tips and Tricks for Getting a AU Health Imaging Refund
Call during off-peak hours (early morning or late afternoon) to reduce wait times.
Be polite but assertive when explaining your desire to cancel.
Ask for a supervisor immediately if the first representative is unhelpful.
Use specific phrases like "I’m here to cancel my subscription" to avoid any confusion.
Document everything—take notes on whom you spoke with, dates, and times.
Request a confirmation email once the cancellation is processed.
Timing is key—aim to cancel right before a billing cycle to avoid being charged.
If initially denied, reiterate your request and mention any relevant offers or policies that might apply.
Consider sending an email as a follow-up to your call to create a written record.
Look for cancellation templates online that align with their usual process.
If all else fails, mention your intent to escalate the issue to a consumer protection agency.
Why Do People Request Refunds from AU Health Imaging
Financial constraints: Increasing costs lead to budget cuts.
Lack of usage: Not utilizing the services enough to justify the expense.
Change in health status: Improved health or no longer needing imaging services.
Relocation: Moving to a different city or country where services are not available.
Negative experience: Poor customer service or unsatisfactory imaging results.
Competing services: Finding a better value or service from another provider.
Changes in personal circumstances: Life events such as pregnancy or retirement.
Insurance changes: New insurance plans that do not cover the services.
Cancellation of a specific procedure: If the planned imaging is no longer required.
Disappointment in results: Unfulfilled expectations regarding imaging outcomes.
AU Health Imaging Refund Script
Script
Copy
Dear AU Health Imaging, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
AU Health Imaging Refund Policy
AU Health Imaging allows members to cancel their subscriptions at any time without penalty. To initiate cancellation, members must contact customer service directly, ensuring all billing is halted promptly and any outstanding balances are settled.
The Easiest Way to Get a AU Health Imaging Refund
If you're frustrated trying to cancel your subscription, membership, or bill from AU Health Imaging—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as AU Health Imaging may implement tactics that complicate cancellation, such as requiring you to call customer service during specific hours or navigate through convoluted online processes. Check for any hidden early-cancellation fees or terms in the fine print that could extend your commitment or penalize you for ending your subscription early. Always review the cancellation policy thoroughly to avoid unexpected charges or complications.
Financial constraints: Increasing costs lead to budget cuts.
Lack of usage: Not utilizing the services enough to justify the expense.
Change in health status: Improved health or no longer needing imaging services.
Relocation: Moving to a different city or country where services are not available.
Negative experience: Poor customer service or unsatisfactory imaging results.
Competing services: Finding a better value or service from another provider.
Changes in personal circumstances: Life events such as pregnancy or retirement.
Insurance changes: New insurance plans that do not cover the services.
Cancellation of a specific procedure: If the planned imaging is no longer required.
Disappointment in results: Unfulfilled expectations regarding imaging outcomes.
Previous Payment Details (last transaction date and amount)
Confirmation of Terms and Conditions
Before cancelling your AU Health Imaging subscription, be aware that you may lose access to specialized imaging services and personalized health reports that could be crucial for your ongoing care. Additionally, consider any contractual obligations or notice periods required for cancellation, which could affect when your services will actually end. Also, remember that cancelling might impact your ability to schedule follow-up appointments or receive future discounts on services. Make sure to review the cancellation policy to avoid any unexpected fees.
AU Health Imaging allows members to cancel their subscriptions at any time without penalty. To initiate cancellation, members must contact customer service directly, ensuring all billing is halted promptly and any outstanding balances are settled.
To cancel your subscription with AU Health Imaging, you will need to log into your account, which requires your password. If you've forgotten your password, you can reset it using this link: [Reset Password](https://auhealthimaging.com/reset-password). If you face any issues, consider reaching out to their customer support for assistance.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your AU Health Imaging subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your AU Health Imaging account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel AU Health Imaging online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
AU Health Imaging May Show Up On Your Statement As:
AU Health Imaging AU Health Imaging Services AU Imaging AUHealth Imaging AU Health Imaging Location AU Health Imaging Billing
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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