AutoDS offers several subscription plans designed to help with online selling, especially dropshipping. For $9.90 a month, they automatically fulfill your orders and update tracking numbers so you don’t have to worry about those parts. They also have plans for $14.97 a month that let you add virtual assistants to help manage your store or find popular products to sell. If you want more personalized help, there’s a $39.97 per month mentor plan where you can ask questions and get support anytime. They also offer a 14-day trial for $1, so you can try the service before committing.
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The cancellation process is straightforward, involving simple navigation to the Account & Billing settings and clicking a cancel button, but the caution about permanent deletion and multiple subscriptions to cancel can slightly complicate the process. Overall, it is relatively easy for a consumer familiar with basic web navigation to cancel their AutoDS subscription.
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How to Cancel AutoDS: Step by Step
If you purchased through AutoDS directly:
- Log into your AutoDS account.
- Go to Settings → Account & Billing.
- Click on Manage/Cancel Account at the bottom of the page.
- You’ll see a prompt to select which subscription(s) to cancel.
- If you have multiple active plans, you must cancel each one individually.
- A warning pop-up will appear, informing you that this action will permanently delete all your data, including stores, products, and orders.
- Click on Cancel Account to proceed.
- Select the reason you are leaving from the provided options.
- Your listings and orders will be deleted after 14 days, but you can recover your account within this period by logging in again with the same credentials.
Tips & Tricks for Canceling AutoDS
- Use a desktop or laptop with Chrome to access the AutoDS cancellation page; mobile or tablet views often hide the cancel button.
- Zoom out the browser page view if the cancel button is not visible on a desktop; it may be hidden off-screen.
- Navigate to Settings > Account & Billing and click the "Cancel Account" or "Cancel Subscription" button at the bottom right.
- Shopify users must separately remove the AutoDS app from their Shopify account after cancelling AutoDS.
- Cancel before the next billing date to avoid unwanted charges and continue to have access until the end of the current billing cycle.
- If the interface doesn’t allow cancellation, email support at support@autods.com with clear personal reasons for cancellation.
- Users have reported deceptive practices and dark patterns designed to make cancellation difficult, so persistence is necessary.
- Keep your bank or card company informed and consider blocking charges or canceling cards if the subscription continues after cancellation attempts.
- Use firm, clear language in communications mentioning unwanted automatic renewals and demand cancellation confirmation.
- Check for email confirmation of cancellation and verify your AutoDS dashboard shows the subscription as canceled or inactive.
AutoDS Customer Service Info
If you need assistance, here's how you can get in touch with AutoDS's support team.
Cancel AutoDS Script
Script
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Dear AutoDS Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription effective immediately. Due to recent changes in my business strategy, I have decided to streamline my tools and unfortunately, will no longer be needing the services provided by AutoDS.
Thank you for your assistance in this matter. I appreciate your prompt attention to my request.
Best regards,
Frequently Asked Questions
AutoDS's cancellation policy requires users to go to Settings → Account & Billing, then click Manage/Cancel Account to cancel their subscription(s). Canceling an account permanently deletes all data, including stores, products, and orders, after 14 days, but accounts can be recovered within this 14-day window by logging back in with the same credentials. Users should export any needed data before canceling as order histories and product listings are permanently deleted afterward.
To cancel your AutoDS subscription, you need to log in to your account, which typically requires your password. There is no indication that AutoDS offers cancellation without being signed in first via phone support or unauthenticated chat. If you have forgotten your password, you can reset it here: https://platform.autods.com/forgot-password. After logging in, you can go to Settings → Account & Billing → Manage/Cancel Account to proceed with cancellation.
- Difficulties using the AutoDS platform such as inability to connect the platform to Amazon accounts and issues with manual order handling.
- Lack of customer support, leading to frustration and cancellations without refunds.
- Deposits not refunded after cancellation despite repeated requests.
- Refunds being disputed or reversed due to chargebacks or account reactivations.
- Yearly subscription charges applied despite cancellation, causing disputes over refund policies and partial refunds with penalties.
- Requests for refunds on unused credits or deposits denied due to company policies, refund windows, or miscommunications.
- Charges applied even after free trial cancellation, resulting in refund disputes.
- Unauthorized or unexpected charges, sometimes for services not knowingly purchased.
- Misleading or complicated subscription cancellation process, causing customers to be billed even after canceling.
- Rude or dismissive support behavior, including denying cancellations or continuing to bill customers.
- Allegations of no service or product delivery despite charges, with difficulties obtaining refunds.
Be aware that AutoDS subscription payments typically renew automatically, and cancellations can only be done via your account settings or by terminating the user account. Refunds are generally not allowed unless required by law, and discretionary refunds may carry fees—sometimes up to 15% plus payment processor fees. Additionally, cancellation may include fees, and future payments can only be stopped by account termination; there may be handling costs, and credits expire within a few months.
Before cancelling your AutoDS subscription, it is important to know that cancellation will permanently delete all your data, including stores, products, and orders, after 14 days. You need to cancel each active plan individually if you have multiple plans. After cancellation, all listings and order histories will be deleted permanently, so make sure to export any needed data beforehand. You have a 14-day window to recover your account by logging back in with the same credentials if you change your mind.
- AutoDS account login credentials (username/email and password)
- Access to Account & Billing section in the user dashboard
- Knowledge of the specific subscription(s) to cancel (if there are multiple active plans)
- Willingness to select a reason for cancellation when prompted
- Awareness that cancellation will delete stored data (stores, products, orders, etc.)
- Confirmation of cancellation prompt during the process
- Awareness of the next billing date to avoid extra charges
- Ability to check confirmation email (optional but helpful for proof of cancellation)
- Preparedness to contact AutoDS support in case any issues arise
We've actually written a step by step guide on how to get a refund from AutoDS. Check it out!
The Easiest Way to Cancel AutoDS
If you’re frustrated trying to cancel your subscription, membership, or bill from AutoDS—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to AutoDS?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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