The Ultimate Step by Step Guide to Cancelling an Autogrill Subscription or Membership (autogrill.it)
By
Bella K.
|
Published
September 8, 2025
|
Updated
September 9, 2025
Autogrill is a company that focuses on making your travel experience better by offering tasty food and drinks at service areas, airports, and train stations. They have a range of restaurants and shops where you can grab a quick bite or a nice meal. If you see a bill from Autogrill, it could be for a subscription service that helps you enjoy discounts or special offers on their food and products while you’re on the go!
Cancelling a subscription with Autogrill involves navigating their website or contacting customer service, which can be cumbersome. Although the process is straightforward, potential delays in reaching support can add to the difficulty.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Autogrill subscription.
How to Cancel Autogrill: Step by Step
If you purchased through Autogrill Membership Card:
Select 'Memberships' or 'Subscriptions' from the menu.
Find your active membership subscription.
Click on 'Cancel Subscription' next to your membership details.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through a Gift Card:
Contact Autogrill customer service directly via phone or email.
Provide your gift card details and request cancellation.
Follow any instructions provided by customer service agents.
Receive confirmation of the cancellation via email.
If you purchased through a third-party service (e.g., PayPal):
Log in to your PayPal account.
Go to 'Settings' and select 'Payments'.
Click on 'Manage Automatic Payments'.
Locate the Autogrill subscription in the list.
Select it and click on 'Cancel'.
Confirm the cancellation when prompted.
You will receive a cancellation notification from PayPal.
How to Contact Autogrill
If you need assistance, here's how you can get in touch with Autogrill's support team.
Phone
The phone is not available.
Email
The email is not available.
Site
The site is not available.
Get help with your refund
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Tips and Tricks for Getting a Autogrill Refund
Contact Customer Service directly via phone or chat; users report quicker responses than email.
Be Polite but Firm: Start the conversation politely but clearly state your intention to cancel.
Use Specific Language: Tell them you want to "cancel" rather than "pause" or "suspend."
Request a Confirmation of cancellation in writing to ensure it’s processed correctly.
Call During Off-Peak Hours: Try early morning or late evening to avoid long hold times.
Utilize Social Media: Reach out on Twitter or Facebook for faster responses; public visibility often garners quicker action.
Know Your Rights: Familiarize yourself with consumer protection laws that might apply to your situation.
Escalate If Necessary: If the first representative can’t help, politely ask to speak with a supervisor.
Timing is Key: Attempt cancellation just before the billing cycle resets to avoid additional charges.
Stay Calm: If faced with resistance, maintain composure; aggression can hinder progress.
Document Everything: Keep records of your communications and confirmation numbers for future reference.
Be Ready to Walk Away: If they offer a deal to keep you, know your limits and stick to your decision.
Check for Trial Periods: If you’re in a trial, cancel well before the trial ends to avoid automatic charges.
Follow Up if you don't receive confirmation within a few days to ensure the process is completed.
Why Do People Request Refunds from Autogrill
High costs associated with membership fees.
Reduced usage of Autogrill services.
Unsatisfactory service or experience at locations.
Lack of variety in available products or options.
Changes in location affecting accessibility to Autogrill.
Better alternatives available nearby.
Personal financial circumstances requiring budget cuts.
Unclear billing practices leading to confusion.
Promotions not delivering as promised.
Dissatisfaction with food quality or selection.
Autogrill Refund Script
Script
Copy
Dear Autogrill, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Autogrill Refund Policy
Autogrill allows members to cancel their subscription or membership at any time, typically requiring a written notice or an online request through their platform. The cancellation takes effect from the next billing cycle, ensuring that members are not charged for subsequent periods after cancellation.
The Easiest Way to Get a Autogrill Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Autogrill—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when trying to cancel your Autogrill subscription, as there may be hidden terms or conditions that complicate the process. Look out for potential early-cancellation fees or requirements to provide advance notice, which could trap you into an additional billing cycle. Always read the fine print on your subscription agreement to avoid unexpected charges.
High costs associated with membership fees.
Reduced usage of Autogrill services.
Unsatisfactory service or experience at locations.
Lack of variety in available products or options.
Changes in location affecting accessibility to Autogrill.
Better alternatives available nearby.
Personal financial circumstances requiring budget cuts.
Unclear billing practices leading to confusion.
Promotions not delivering as promised.
Dissatisfaction with food quality or selection.
Account Information: User ID or account number
Personal Information: Name, email address, phone number
Subscription Details: Type of subscription or membership
Cancellation Reason: Reason for wanting to cancel
Cancellation Confirmation: Email or confirmation code upon cancellation
Payment Information: Last payment date and method
Service Terms: Review of the cancellation policy
Customer Service Contact: Phone number or email for support
Deadline for Cancellation: Any time frame for processing cancellation
Before cancelling your Autogrill subscription, be aware that you will lose access to exclusive discounts and offers at participating locations. Additionally, any loyalty points you’ve accumulated towards free meals or special promotions may expire upon cancellation. Review the cancellation policy carefully, as some subscriptions may have specific notice periods or cancellation fees. Lastly, consider whether you might miss out on any upcoming events or member-only promotions that could enhance your experience.
Autogrill allows members to cancel their subscription or membership at any time, typically requiring a written notice or an online request through their platform. The cancellation takes effect from the next billing cycle, ensuring that members are not charged for subsequent periods after cancellation.
To cancel your subscription with Autogrill, you will need your password to access your account. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://www.autogrill.it/it/forgot-password). If you have any issues, feel free to reach out to their customer support for assistance!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Autogrill subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Autogrill account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Autogrill online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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