The Ultimate Step by Step Guide to Cancelling an Away Travel Subscription or Membership (awaytravel.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Away Travel is a company that specializes in stylish and functional luggage and travel accessories. They offer a subscription service where members can get special deals on their products and new items as they launch. If you see a charge from them, it’s likely for a monthly subscription that gives you perks like discounts and exclusive access to their latest travel gear. It’s a great way to stay prepared for your next adventure!
It requires navigating the website or contacting customer service, which can be somewhat straightforward but may involve waiting on hold. Some users might find the process a bit tedious due to unclear instructions or potential hurdles.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Away Travel subscription.
How to Cancel Away Travel: Step by Step
If you purchased through awaytravel.com:
Visit the awaytravel.com website.
Log in to your account by clicking on Login at the top right corner.
Navigate to your Account Settings by clicking your profile icon.
Select Manage Membership from the dropdown menu.
Scroll down to the Subscription Details section.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation of your subscription.
You will receive a confirmation email about your cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top.
Select Subscriptions.
Find the Away Travel subscription in the list.
Tap on it, then select Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon at the top right.
Select Payments & subscriptions.
Tap on Subscriptions.
Choose your Away Travel subscription.
Tap on Cancel subscription.
Follow the prompts to confirm the cancellation.
If you purchased through a third-party service:
Contact the third-party service's customer support directly.
Request to cancel your Away Travel subscription.
Provide any necessary information to verify your identity.
Wait for confirmation of the cancellation from the third-party service.
How to Contact Away Travel
If you need assistance, here's how you can get in touch with Away Travel's support team.
Contact Customer Service via Live Chat: Start with the live chat option; users have reported quicker resolutions compared to phone calls.
Be Polite: Use a friendly tone and thank them for their service, which may make reps more willing to help.
Be Direct: Clearly state that you want to cancel your subscription, and provide any necessary details upfront.
State Financial Reasons: Mention that you’re evaluating your expenses or are facing financial difficulty; this can prompt empathy and make cancellation easier.
Ask for Confirmation: Request a confirmation email stating that your subscription has been cancelled.
Timing is Key: Call or chat during less busy hours (typically mid-week) to minimize wait times and stress.
Reference Promotions: If you’ve been offered promotions in the past, mention that they were not appealing enough, which may lead to additional perks being offered to retain you.
Escalate if Necessary: If a rep won’t cancel, politely ask to speak with a supervisor who may have more authority to process cancellations.
Document Everything: Keep records of conversations, names of representatives, and confirmation emails in case of future billing issues.
Use Social Media: If you face issues, try reaching out through social media platforms; public visibility can lead to faster responses.
Cancellation Window: Attempt to cancel just before your billing cycle ends to avoid unwanted charges.
Why Do People Request Refunds from Away Travel
Financial constraints making it difficult to maintain a subscription.
Limited travel plans leading to underutilization of benefits.
Changes in lifestyle that reduce travel frequency.
Find a better alternative that suits needs more effectively.
Issues with customer service or support.
Unsatisfactory product performance during travel.
Frequent price increases or changes in billing.
Desire to simplify expenses by reducing subscriptions.
Negative user reviews or feedback from other customers.
Away Travel Refund Script
Script
Copy
Dear Away Travel, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Away Travel Refund Policy
Away Travel allows members to cancel their subscription at any time without penalties. However, any benefits or rewards accrued prior to cancellation will remain valid until their expiration. Users must ensure they cancel before the next billing cycle to avoid being charged for that period.
The Easiest Way to Get a Away Travel Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Away Travel—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
While Away Travel promotes flexibility, be cautious: some subscriptions might have terms that impose cancellation notices or specific billing cycles. There may also be early-cancellation fees hidden in the fine print. Always review their cancellation policy before signing up to avoid unexpected complications.
Financial constraints making it difficult to maintain a subscription.
Limited travel plans leading to underutilization of benefits.
Changes in lifestyle that reduce travel frequency.
Find a better alternative that suits needs more effectively.
Issues with customer service or support.
Unsatisfactory product performance during travel.
Frequent price increases or changes in billing.
Desire to simplify expenses by reducing subscriptions.
Negative user reviews or feedback from other customers.
Account email address
Password for the account
Subscription ID or membership number
Reason for cancellation
Last payment date
Billing address
Credit card information (if applicable)
Customer support contact information
Confirmation of cancellation request
Before cancelling your Away Travel subscription, be aware that you will lose access to exclusive member discounts on luggage and travel accessories. Additionally, you won’t be able to take advantage of special promotions or limited-time offers designed for subscribers. If you have an active warranty or protection plan on your items, cancelling might affect your coverage. Always check the cancellation policy for any fees or notice periods that might apply.
Away Travel allows members to cancel their subscription at any time without penalties. However, any benefits or rewards accrued prior to cancellation will remain valid until their expiration. Users must ensure they cancel before the next billing cycle to avoid being charged for that period.
To cancel your Away Travel subscription, you will need to access your account, which requires your password. If you cannot remember your password, you can reset it using this link: [Reset Password](https://www.awaytravel.com/password-reset). If you prefer assistance, you can also contact their customer support for help.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Away Travel subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Away Travel account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Away Travel online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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