Backstage is a platform where actors and performers can create profiles to be seen by casting agents and employers. They offer subscription plans that let you apply for jobs, get notified about casting calls, and track your applications all in one place. These subscriptions automatically renew unless you cancel, and they offer different lengths like monthly or yearly options. If you see a charge from Backstage, it’s likely for one of these subscription plans that helps you find acting or performance gigs more easily.
Difficulty
12345678910
Easy Medium Very Hard
Users can easily cancel their Backstage subscription by navigating to their Account Settings and turning off auto-renew. The process is straightforward and mostly self-service, requiring only a few clicks unless the user needs help from customer support.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Backstage subscription.
How to Cancel Backstage: Step by Step
If you purchased through Backstage directly:
- Log in to your account on Backstage.com.
- Navigate to your Account Settings page.
- Locate your subscription information.
- Click on "Turn Auto-Renew Off".
- Your subscription will remain active until the end of the current billing cycle.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top.
- Tap Subscriptions.
- Select the Backstage subscription.
- Tap Cancel Subscription.
If you purchased through Google Play:
- Sign in to the Google Account that has your subscriptions.
- Go to Subscriptions in Google Play on your Android device.
- Select the Backstage subscription you want to cancel.
- Tap Cancel Subscription.
- Follow the instructions to complete the cancellation.
If you need assistance, here's how you can get in touch with Backstage's support team.
Tips and Tricks for Getting a Backstage Refund
- Have your membership or subscription information ready, including membership number and email tied to the account.
- Contact customer service directly via phone at 1-877-351-2131 (press 4 for tech support) or email service@fyevip.com, referencing your membership details.
- Be persistent—cancellation may take multiple attempts or follow-ups through calls or emails.
- Ask explicitly for a confirmation email or cancellation receipt to ensure your request was honored.
- If you feel misled or charged unfairly, request a refund and mention any discrepancies or hidden fees you were unaware of.
- If you cannot find your membership number, check old emails (including junk or spam folders), or your first sign-up email's header for clues.
- Cancellation is often not available through the website or app; direct communication is necessary.
- Some users had to threaten or actually cancel the billing card with their bank when all else failed.
- Time your cancellation request before automatic renewal date to avoid being charged for another cycle.
- Be prepared to face customer service pushback or persuasion to retain your subscription; stay firm in your request.
Why Do People Request Refunds from Backstage
- Financial constraints or budget changes
- Change in personal interests or lifestyle
- Relocation away from FYE stores
- Lack of use or benefits from the pass
- Short-term need for a break from expenses
- Awareness of better alternative deals
- Membership does not meet expectations
- Limited need for access (only need it for a limited time)
- Personal preferences or shifting interests
Backstage Refund Script
Script
Copy
Dear Backstage, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Backstage Refund Policy
Backstage allows you to cancel your subscription at any time via Account Settings by turning off auto-renew. Cancellation is effective immediately, but you retain access until the end of the paid period. Refunds are only provided for long-term subscriptions if canceled before renewal or for billing errors; monthly subscriptions do not qualify for refunds except in cases of double billing or clerical errors.
The Easiest Way to Get a Backstage Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Backstage—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
BACKSTAGE.COM BACKSTAGE SUBSCRIPTION BACKSTAGE PREMIUM BACKSTAGE MEMBERSHIP BACKSTAGE ENTERTAINMENT BACKSTAGE SERVICE FEE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
