The Ultimate Step by Step Guide to Cancelling a Backthen App Subscription or Membership (backthen.app)
By
Bella K.
|
Published
August 23, 2025
|
Updated
August 24, 2025
Backthen App helps you keep track of your subscriptions and bills all in one place. It's perfect if you're tired of losing track of what you're paying for each month, like streaming services or memberships. They send you reminders about upcoming charges, so you won't get caught off guard. With Backthen, managing your finances becomes a lot easier!
Cancelling a subscription to Backthen App is relatively straightforward, but may require navigating through their website or app interface. Some users might find it slightly challenging to locate the cancellation option, which contributes to the moderate difficulty score.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Backthen App subscription.
How to Cancel Backthen App: Step by Step
If you purchased through backthen.app directly:
Go to backthen.app and log into your account.
Navigate to your Account Settings by clicking on your profile icon in the top right corner.
Select Subscriptions from the menu on the left.
Find the subscription you wish to cancel and click on Manage Subscription.
Click on the Cancel Subscription button.
Follow the on-screen prompts to confirm your cancellation.
You will receive a confirmation email once your subscription is canceled.
If you purchased through Apple (App Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and tap on the Backthen App subscription.
Tap on Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find your Backthen App subscription and tap on it.
Tap on Cancel Subscription.
Follow the instructions to confirm the cancellation.
If you purchased through a third-party provider:
Visit the website or app of the third-party provider you used to subscribe.
Log into your account.
Locate the section for Manage Subscriptions or Billing.
Find the Backthen App subscription in your list of services.
Choose the option to Cancel Subscription.
Follow any additional prompts to complete the cancellation process.
How to Contact Backthen App
If you need assistance, here's how you can get in touch with Backthen App's support team.
Document Everything: Keep a record of all communication regarding your subscription.
Use Clear Language: Clearly state you want to cancel and avoid vague requests.
Contact Customer Support Directly: Use live chat or phone support for immediate assistance.
Be Polite but Firm: A respectful tone can often yield better results but maintain your stance.
Request Confirmation: Always ask for written confirmation of your cancellation.
Cancellations Near Billing Cycle: Cancel just before the billing cycle to avoid being charged again.
Escalate When Necessary: If initial requests aren't honored, ask to speak to a supervisor.
Use Social Media: Mention the issue on platforms like Twitter to get quicker responses.
Timing Matters: Call during off-peak hours for shorter wait times.
Leverage Free Trial Policies: If in a trial period, reference their own policy to expedite cancellation.
Be Persistent: If the first attempt fails, don't hesitate to reach out multiple times.
Cancel via Email: Sending a cancellation request via email can create a paper trail.
Hold for Charges: Keep an eye on your bank statements post-cancellation to ensure no unauthorized charges.
Use Insider Knowledge: Look for common phrases or tactics others have mentioned that worked previously.
Why Do People Request Refunds from Backthen App
Limited features not meeting expectations
High subscription cost relative to usage
Unsatisfactory customer support
Lack of updates or new content
Technical issues affecting usability
Change in financial priorities
Not enough time to use the app
Better alternatives available
Moving to a different platform
Privacy concerns regarding data usage
Infrequent use of the service
Outdated interface or design
Changes in personal interests
Promotional offers from competitors
Unexpected charges or fees
Discontinuation of a critical feature
Backthen App Refund Script
Script
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Dear Backthen App, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Backthen App Refund Policy
Backthen App offers a flexible membership cancellation policy, allowing users to cancel their subscription at any time through the app’s settings. Upon cancellation, users retain access to their membership benefits until the end of the billing cycle, after which no further charges will be applied.
The Easiest Way to Get a Backthen App Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Backthen App—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Backthen App may lock you into a subscription by requiring notice periods or imposing penalties for early cancellation. It's essential to read the fine print for any contracts or fees before signing up, as some services leverage auto-renewal clauses that can make it difficult to escape without additional charges. Always verify the cancellation policy to avoid unexpected surprises.
Limited features not meeting expectations
High subscription cost relative to usage
Unsatisfactory customer support
Lack of updates or new content
Technical issues affecting usability
Change in financial priorities
Not enough time to use the app
Better alternatives available
Moving to a different platform
Privacy concerns regarding data usage
Infrequent use of the service
Outdated interface or design
Changes in personal interests
Promotional offers from competitors
Unexpected charges or fees
Discontinuation of a critical feature
Account login credentials (username/email and password)
Subscription plan details (type of plan and billing cycle)
Payment method information (credit card details or PayPal account)
Cancellation policy (terms and conditions regarding cancellation)
Customer support contact (email or phone number for assistance)
Reason for cancellation (if required by the service)
Confirmation of cancellation (what to expect after cancelling)
Final billing statement (to check for remaining charges)
Previous transaction history (to verify past payments)
App version (ensure you’re using the latest version for processing)
Before cancelling your Backthen App subscription, be aware that you'll lose access to premium features such as exclusive content, advanced analytics, and personalized recommendations. Consider any ongoing projects or timelines, as cancelling mid-project might limit your ability to retrieve past data or continue your work seamlessly. Additionally, check the cancellation policy, as you may still have access until the end of your current billing cycle. Lastly, think about whether there are any retention offers available that might enhance your experience instead of cancelling.
Backthen App offers a flexible membership cancellation policy, allowing users to cancel their subscription at any time through the app’s settings. Upon cancellation, users retain access to their membership benefits until the end of the billing cycle, after which no further charges will be applied.
To cancel your subscription for the Backthen App, you will need your password. If you've forgotten it, you can easily reset your password by visiting [this link](https://backthen.app/reset-password). Once you have access, follow the prompts to cancel your subscription.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Backthen App subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Backthen App account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Backthen App online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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