Balanceapp offers meditation services through their app, where users can access guided meditations and mindfulness content. New users can start with a free trial that gives full access to the app's meditations. If the trial is not canceled at least 24 hours before it ends, it automatically converts to an annual subscription, which leads to billing. Users can also upgrade and purchase subscriptions directly within the app to unlock more content.
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The cancellation process is straightforward with clear step-by-step instructions for iOS, Android, and web (Stripe) users. The option to cancel is easy to find in all cases, and the process involves simple taps with immediate confirmation.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Balanceapp subscription.
How to Cancel Balanceapp: Step by Step
If you purchased through iOS:
- Tap on the Settings app on your device.
- Tap on your Apple ID (your profile photo at the top of the Settings screen).
- Tap on Subscriptions.
- Tap on Balance.
- Tap on "Cancel Subscription" in red.
- If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
If you purchased through Android:
- Open the Google Play app on your device.
- Tap the profile icon at the top right of the screen.
- Tap Payments & Subscriptions > Subscriptions.
- Select Balance.
- Tap Cancel subscription.
- If there is no option to cancel your subscription and you see an expiration date listed, the subscription has already been canceled.
If you purchased through the Balance website (Stripe):
- Open Balance.
- Tap Profile.
- Tap Settings (gear in top corner).
- Tap Account Status.
- Tap Cancel subscription.
- Select the reason for canceling.
- Tap Cancel subscription.
- Tap Cancel subscription again to confirm.
- On the Cancellation instructions screen, tap Manage Subscription.
- Tap Cancel plan at the top of the page.
- Tap Cancel plan once more to confirm your cancelation.
If you need assistance, here's how you can get in touch with Balanceapp's support team.
Tips and Tricks for Getting a Balanceapp Refund
- Check subscription directly in your phone's subscription settings (iOS: Settings > Your Apple ID > Subscriptions) even if the app itself has no cancel button.
- If no cancel option visible in subscriptions list, it may indicate the subscription is already canceled or set to not renew; check for "Expires" date instead of "Renews."
- Deleting the app or account does not cancel a subscription; you must cancel through your device's subscription manager or payment provider.
- Call Apple Support or your payment provider as an escalation path if you cannot cancel via app or subscription settings; keep request records.
- Use virtual or prepaid cards for subscriptions; canceling by deleting or blocking the virtual card before renewal can prevent unwanted charges.
- Attempt cancellation at least 24 hours before renewal date to ensure auto-renewal does not process.
- Request refunds via Apple or Google if charged incorrectly after cancellation attempts.
- Use firm, clear language when contacting support, stating you want to cancel and not be charged further.
- Document all communications and escalate to higher support tiers if initial agents are unhelpful.
Why Do People Request Refunds from Balanceapp
- Insufficient usage: Users often cancel due to lack of engagement or not finding enough value in the app.
- Cost concerns: Price sensitivity or perceived lack of affordability can drive cancellations.
- Billing issues: Technical billing errors or problems during payment processing lead to frustration and cancellations.
- Finding a better app: Users may switch to alternatives that better meet their needs or provide more value.
- Technical issues: Bugs, crashes, or poor app performance cause dissatisfaction and cancellations.
- Achieved goals: Users may cancel after reaching the goal that the subscription was supporting.
- Trial period expirations: Some users only sign up for free trials and cancel before being charged.
- Lack of clear value communication: Users may not understand the benefits or features sufficiently.
- Dissatisfaction with customer service: Poor support experiences can lead users to cancel.
- Changing personal or financial situations: Economic changes or shifting priorities can cause cancellations.
Balanceapp Refund Script
Script
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Dear Balanceapp, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Balanceapp Refund Policy
Balanceapp's subscription cancellation policy requires users to cancel or turn off auto-renewal at least 24 hours before the next renewal date to avoid being charged for the next period. Cancellations can be made via the Apple App Store, Google Play Store, or Stripe for web subscriptions. Once canceled, the subscription remains active until the end of the current billing cycle, and uninstalling the app does not cancel the subscription. All purchases are final and non-refundable except at Balanceapp's discretion.
The Easiest Way to Get a Balanceapp Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Balanceapp—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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