The Ultimate Step by Step Guide to Cancelling a BGIS Subscription or Membership (bgis.com)
By
Bella K.
|
Published
September 7, 2025
|
Updated
September 8, 2025
BGIS is a company that provides various services to help manage and improve your property or facility. They offer subscription plans that cover everything from building maintenance to energy management, making it easier for property owners and managers to keep things running smoothly. If you're seeing a bill from BGIS, it’s likely for ongoing support or services related to maintaining your space efficiently.
Cancelling a subscription with BGIS may require navigating their website or contacting customer service, which can be somewhat straightforward but may involve a few steps. Users may encounter delays or confusion if they are unfamiliar with the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a BGIS subscription.
How to Cancel BGIS: Step by Step
If you purchased through bgis.com:
Visit the bgis.com website and log in to your account.
Navigate to the **Account Settings** section.
Select **Subscriptions** from the menu options.
Find the active subscription you wish to cancel.
Click on the **Cancel Subscription** button.
Follow the prompts to confirm the cancellation.
Check your email for a confirmation message regarding the cancellation.
If you purchased through Google Play:
Open the **Google Play Store** app on your device.
Tap the **Menu** icon (three horizontal lines) in the top-left corner.
Select **Subscriptions** from the menu.
Locate the subscription for bgis.com.
Tap on the subscription you wish to cancel.
Click on the **Cancel Subscription** option.
Follow the onscreen instructions to complete the cancellation.
If you purchased through Apple (iTunes Store):
Open the **Settings** app on your iPhone or iPad.
Tap on your **Apple ID** at the top of the screen.
Select **Subscriptions** from the list.
Find the bgis.com subscription you wish to cancel.
Tap on the subscription.
Tap on **Cancel Subscription**.
Confirm the cancellation request.
If you purchased through Amazon:
Log in to your **Amazon** account.
Go to **Your Account** from the top menu.
Select **Your Memberships and Subscriptions**.
Find the bgis.com subscription.
Click on **Manage Subscription**.
Select **Edit** and then **Cancel Subscription**.
Follow the prompts to confirm the cancellation.
How to Contact BGIS
If you need assistance, here's how you can get in touch with BGIS's support team.
Contact Customer Support via phone instead of online chat or email for a more direct approach.
Be polite but firm when explaining you want to cancel to avoid any upselling pressure.
Request to speak to a supervisor if the first representative is unhelpful.
Mention that you are considering alternative services to encourage them to process the cancellation swiftly.
Call during off-peak hours (early morning or late evening) to reduce wait times.
Prepare to document your communication by taking notes during calls (date, time, representative's name).
Ask for confirmation** of cancellation in writing or via email for your records.
Use cancellation scripts found online as templates to express your intention clearly.
Suggest that you’ve experienced financial difficulty if asked for a reason; it may prompt a smoother cancellation process.
Monitor your billing statement post-cancellation to ensure no additional charges occur.
If you encounter resistance, mention that you are prepared to escalate the matter to consumer protection agencies.
Check if a trial period is ending as a reason to expedite cancellation without penalties.
Utilize social media to publicly share your experience, which can encourage the company to resolve your issue more quickly.
Why Do People Request Refunds from BGIS
High costs associated with membership fees.
Lack of usage over time.
Service quality is not meeting expectations.
Change in financial priorities or budget constraints.
Poor customer support experiences.
Inadequate features compared to competitors.
Changes in personal circumstances (e.g., relocation, life changes).
Preference for one-time services instead of ongoing subscriptions.
Technical issues or difficulties with the platform.
Desire to explore alternatives or better options.
BGIS Refund Script
Script
Copy
Dear BGIS, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
BGIS Refund Policy
BGIS allows members to cancel their subscription at any time, effective at the end of the current billing cycle. Any fees already paid are non-refundable, and members are encouraged to review specific terms and conditions on their website for detailed guidance on the cancellation process.
The Easiest Way to Get a BGIS Refund
If you're frustrated trying to cancel your subscription, membership, or bill from BGIS—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as BGIS may employ tactics like requiring a notice period or providing discounts to deter immediate cancellation. Always check for terms that could lock you into a contract or impose early cancellation fees, which could result in unexpected charges. Make sure to review their cancellation policy thoroughly to avoid any surprises.
High costs associated with membership fees.
Lack of usage over time.
Service quality is not meeting expectations.
Change in financial priorities or budget constraints.
Poor customer support experiences.
Inadequate features compared to competitors.
Changes in personal circumstances (e.g., relocation, life changes).
Preference for one-time services instead of ongoing subscriptions.
Technical issues or difficulties with the platform.
Desire to explore alternatives or better options.
Account Number associated with the subscription
Email Address linked to the account
Password for account access
Reason for Cancellation
Billing Information (credit card details, if applicable)
Date of Last Payment
Type of Subscription (monthly, annual, etc.)
Any Promotional Codes used
Contact Information for customer service
Confirmation of Cancellation request
Before cancelling your BGIS subscription, it's important to consider that you will lose access to premium content and features such as exclusive analytics, personalized reports, and priority customer support. Additionally, ensure that you check the cancellation terms, as some plans may require notice before the next billing cycle to avoid being charged again. Review any ongoing projects or services linked to your membership, as cancelling might disrupt these. Lastly, be aware of any potential fees associated with terminating your subscription early.
BGIS allows members to cancel their subscription at any time, effective at the end of the current billing cycle. Any fees already paid are non-refundable, and members are encouraged to review specific terms and conditions on their website for detailed guidance on the cancellation process.
To cancel your subscription with BGIS, you will need to log in using your password. If you’ve forgotten your password, you can easily reset it by visiting [this password reset link](https://bgis.com/reset-password). If you have any trouble, their support team is available to assist you.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your BGIS subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your BGIS account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel BGIS online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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