The Ultimate Step by Step Guide to Cancelling a Bionyx Skincare Subscription or Membership (bionyxskincare.com)
By
Bella K.
|
Published
September 14, 2025
|
Updated
September 15, 2025
Bionyx Skincare offers a range of skincare products designed to help improve your skin's health and appearance. They provide convenient subscription options, so you can receive your favorite products delivered right to your door on a regular basis. If you see a charge from them, it’s likely for the subscription you signed up for, which makes maintaining your skincare routine super easy!
Cancelling a subscription can involve multiple steps and often requires contacting customer service, which may not be straightforward. Additionally, users report difficulties in navigating the cancellation process through the website or when trying to speak with a representative.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Bionyx Skincare subscription.
How to Cancel Bionyx Skincare: Step by Step
If you purchased through bionyxskincare.com:
Visit bionyxskincare.com.
Log into your account using your email and password.
Go to your Account Settings.
Select Subscriptions from the menu.
Find the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find the Bionyx Skincare subscription.
Tap on it and choose Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find the Bionyx Skincare subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Go to Settings (gear icon).
Select Payments and then Manage Automatic Payments.
Find the Bionyx Skincare merchant.
Click on it and select Cancel.
Confirm the cancellation.
How to Contact Bionyx Skincare
If you need assistance, here's how you can get in touch with Bionyx Skincare's support team.
Tips and Tricks for Getting a Bionyx Skincare Refund
Contact Customer Service directly via the phone number or live chat for faster resolution.
Timing is crucial; try contacting them at the beginning of the month when new billing cycles start.
Be persistent—if you encounter resistance, ask to speak to a supervisor immediately.
Use clear and concise language; state that you want to cancel and provide no other details unless necessary.
Document everything—keep records of your conversations, dates, and times.
If you're getting the runaround, mention that you're considering reporting them to consumer protection agencies.
Escalate tactfully by using social media; a tweet can sometimes get a quicker response.
Try a formal email cancellation request and demand confirmation of your request.
If there's a refund due, emphasize that you expect it in a timely manner.
Use a cancellation template that other users have found effective to avoid extra back-and-forth.
Why Do People Request Refunds from Bionyx Skincare
Financial constraints due to unexpected expenses.
Not seeing desired results from the products.
Product irritation or allergic reactions.
Difficulty in using the products as intended.
Change in skincare routine that no longer includes Bionyx.
Finding better alternatives from other brands.
Moving to a location where product delivery is not feasible.
Customer service issues that remain unresolved.
Frequent billing errors or discrepancies in charges.
Overall dissatisfaction with the subscription service.
Bionyx Skincare Refund Script
Script
Copy
Dear Bionyx Skincare, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Bionyx Skincare Refund Policy
Bionyx Skincare allows members to cancel their subscription at any time without penalties. To avoid charging for the next billing cycle, cancellations must be processed at least 48 hours before the scheduled renewal date. Members can manage their subscription through their account on the website.
The Easiest Way to Get a Bionyx Skincare Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Bionyx Skincare—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Bionyx Skincare may employ tactics such as requiring you to navigate through multiple steps to cancel your subscription or potentially imposing early-cancellation fees that can catch you off guard. Be cautious of any terms that lock you into a minimum subscription period, as this could limit your ability to cancel whenever you want. Always read the fine print carefully to avoid unexpected charges.
Financial constraints due to unexpected expenses.
Not seeing desired results from the products.
Product irritation or allergic reactions.
Difficulty in using the products as intended.
Change in skincare routine that no longer includes Bionyx.
Finding better alternatives from other brands.
Moving to a location where product delivery is not feasible.
Customer service issues that remain unresolved.
Frequent billing errors or discrepancies in charges.
Overall dissatisfaction with the subscription service.
Account Email Address
Billing Information (credit card or payment method used)
Subscription Type (monthly, yearly, etc.)
Account Number or order number
Reason for Cancellation
Contact Information (phone number or additional email)
Date of Subscription Start
Any relevant promotional code or discounts applied
Before cancelling your Bionyx Skincare subscription, consider that you'll lose access to exclusive discounts and personalized skincare recommendations tailored to your needs. Additionally, any promotional offers or bundled products may no longer be available to you. Remember that some products may take time to show results, so cancelling too soon could mean missing out on potential benefits. Finally, review the cancellation policy for any fees and the timing to ensure a smooth process.
Bionyx Skincare allows members to cancel their subscription at any time without penalties. To avoid charging for the next billing cycle, cancellations must be processed at least 48 hours before the scheduled renewal date. Members can manage their subscription through their account on the website.
Yes, you will need your password to cancel your Bionyx Skincare subscription through their website. If you can't remember your password, you can easily reset it by visiting this link: [Reset Password](https://bionyxskincare.com/password-reset). If you need further assistance, consider reaching out to their customer support for additional options.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Bionyx Skincare subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Bionyx Skincare account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Bionyx Skincare online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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