Bloom: CBT Therapy & Self-Care is a self-guided therapy app that offers exercises, video lessons, journaling, and breathing techniques to help improve mental health. The app has a free journal feature, but to access the CBT exercises and premium videos, users need a subscription. They offer a free 7-day trial, followed by a subscription costing $59.99 per year or $4.99 per month. There is also a lifetime subscription option available, often promoted at around $49.99 to $249.99, depending on the deal, especially for new users on iOS devices. Users might see billing from Bloom due to these subscription or lifetime access purchases.
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While the subscription can be canceled through standard platforms like iOS, Android, and PayPal with clear steps, several user complaints highlight difficulties and unauthorized charges indicating the cancellation process is somewhat cumbersome and not straightforward. Additionally, direct cancellation requires contacting the developer via email, adding complexity.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Bloom: CBT Therapy & Self-Care subscription.
How to Cancel Bloom: CBT Therapy & Self-Care: Step by Step
If you purchased through the Bloom app:
- Open your Bloom app.
- Tap on Entries.
- Tap on Settings (located in the upper right corner).
- Select Manage Subscription.
- Tap on "To cancel your Bloom Subscription with Stripe, tap here.
- Click on "Tap Here" to complete the cancellation.
- If the link does not work, email support@enjoybloom.com for assistance.
If you purchased through Apple:
- Go to your iPhone Settings.
- Tap on your Apple ID Profile.
- Select Subscriptions.
- Choose the Bloom subscription.
- Tap on Cancel Subscription to stop it from renewing.
If you need assistance, here's how you can get in touch with Bloom: CBT Therapy & Self-Care's support team.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Bloom: CBT Therapy & Self-Care Refund
- Cancel at least 24 hours before the subscription period ends to avoid automatic renewal charges.
- Use the platform's app settings or account management section (look for Billing, Subscription, Payment, Manage Account, or Settings) to initiate cancellation.
- Contact customer support via email at info@resiliens.com if self-cancellation options fail.
- If subscribed through iOS, cancel through your Apple ID subscriptions in Settings » Your name » Subscriptions » Bloom.
- If subscribed through Android, cancel via Google Play Store under Menu » Subscriptions » Bloom: CBT Therapy & Journal.
- For PayPal subscribers, manage automatic payments through PayPal settings by finding the merchant and cancelling there.
- Immediately unsubscribe when starting a free trial to prevent unexpected charges after the trial ends.
- Keep records of your cancellation confirmation or email correspondence to handle any disputes or unwanted charges.
- Be prepared to escalate by disputing charges with your bank if unauthorized payments continue after cancellation attempts.
- User language tip: Use clear, firm, and polite language when requesting cancellation, e.g., "Please cancel my subscription effective immediately and confirm in writing."
Why Do People Request Refunds from Bloom: CBT Therapy & Self-Care
- Dislike of self-guided therapy: Some users feel that the responsibility of being their own therapist is too much.
- App bugs and technical issues: Frequent crashes and load time errors frustrate users.
- Automatic subscription charges: Complaints about being charged without clear consent.
- Expense of subscription: Costly monthly or annual fees compared to other options.
- Limited platform availability: Only available on Apple devices, excluding many potential users.
- Lack of live therapist support: The app does not offer real-time interaction with licensed therapists.
- Data storage concerns: Journals may be deleted after six months, causing worry about data loss.
- Free version limitations: The free version has limited content, pushing users towards paid subscriptions.
- Better as supplement: Users may cancel if they want full live therapy rather than an app supplement.
- Age restrictions: Users must be over 13 to use, and over 18 to purchase subscriptions, which limits who can subscribe.
- Cancellation process: Cancellation only possible through Apple App Store, which some may find inconvenient.
Bloom: CBT Therapy & Self-Care Refund Script
Script
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Dear Bloom: CBT Therapy & Self-Care, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Bloom: CBT Therapy & Self-Care Refund Policy
Bloom: CBT Therapy & Self-Care allows subscription cancellation via the iPhone settings for Apple ID purchases or directly in the Bloom app for website/credit card purchases. They offer a 30-day money-back guarantee for refunds, which can be requested through the app or support email. For cancellations or refunds beyond 30 days, customers need to contact support or Apple, depending on the purchase method.
The Easiest Way to Get a Bloom: CBT Therapy & Self-Care Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Bloom: CBT Therapy & Self-Care—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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