The Ultimate Step by Step Guide to Cancelling a Blue Video Subscription or Membership (bluevivdeo.com)
By
Bella K.
|
Published
August 25, 2025
|
Updated
August 26, 2025
Blue Video is a streaming service that offers a wide selection of movies and shows for you to enjoy. By subscribing, you can access their entire library anytime, making it easy to watch what you love on demand. They may bill you monthly for this service, so keep an eye out for that charge if you decide to sign up!
Canceling a subscription often involves navigating through account settings or customer service, which can be confusing for some users. Additionally, there may be attempts to retain the customer that can prolong the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Blue Video subscription.
How to Cancel Blue Video: Step by Step
If you purchased through bluevideo.com:
Visit the Blue Video website and log into your account.
Navigate to the Account Settings section.
Click on Subscriptions or Billing.
Find the subscription you want to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email about the cancellation.
If you purchased through Apple (App Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access the Apple ID settings.
Select Subscriptions.
Find Blue Video in the list of subscriptions.
Tap on it and select Cancel Subscription.
Confirm the cancellation by following the prompts.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Locate your Blue Video subscription.
Tap on it and select Cancel Subscription.
Follow the instructions to confirm your cancellation.
If you purchased through Roku:
Press the Home button on your Roku remote.
Navigate to Streaming Channels.
Select My subscriptions.
Find the Blue Video subscription.
Press the * button on your remote.
Select Cancel subscription and confirm your choice.
How to Contact Blue Video
If you need assistance, here's how you can get in touch with Blue Video's support team.
Document Everything: Keep records of all communication, including dates, times, and names of representatives.
Use the Right Channel: Reach out through multiple channels like email, chat, and social media for a quicker response.
Be Polite but Firm: Start with a friendly tone, but clearly state your intention to cancel.
Ask for a Supervisor: If initial representatives aren’t helpful, insist on speaking to a supervisor for better results.
Timing Matters: Call during off-peak hours, like mid-afternoon on weekdays, for shorter wait times.
Use a Script: Have a written script ready that includes your account info, reason for cancellation, and a request for confirmation.
Leverage Promotions: Mention any current offers from competitors to push for a better retention deal or an expedited cancellation.
Check Bank Statements: If you see unexplained charges post-cancellation, address them immediately to avoid being billed further.
Follow Up: After cancellation, check your email and bank statements to ensure the process was completed and no further charges are made.
Consider a Chargeback: If cancellation fails and you're still charged, consider contacting your bank for a chargeback as a last resort.
Why Do People Request Refunds from Blue Video
High monthly cost
Lack of desired content
Poor video quality
Frequent service interruptions
Difficulty in navigating the platform
Too many ads
Not enough new releases
Better alternatives available
Account sharing issues
Customer service dissatisfaction
Billing errors or issues
Change in personal financial situation
Incompatibility with devices
Limited viewing options for family
Blue Video Refund Script
Script
Copy
Dear Blue Video, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Blue Video Refund Policy
Blue Video offers a straightforward cancellation policy that allows members to cancel their subscription at any time through their account settings. Upon cancellation, access to service will continue until the end of the current billing cycle, with no further charges applied thereafter. Members are encouraged to review the terms on their website for detailed information.
The Easiest Way to Get a Blue Video Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Blue Video—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential gimmicks like requiring you to navigate through several confirmation steps before you can cancel your subscription, which can lead to frustration. Check if there are any terms that impose restrictions, like minimum commitment periods or early-cancellation fees, as some services may make it complicated to opt out immediately. Always read the fine print to avoid unexpected charges or delays.
High monthly cost
Lack of desired content
Poor video quality
Frequent service interruptions
Difficulty in navigating the platform
Too many ads
Not enough new releases
Better alternatives available
Account sharing issues
Customer service dissatisfaction
Billing errors or issues
Change in personal financial situation
Incompatibility with devices
Limited viewing options for family
Account login credentials (username and password)
Email address associated with the account
Subscription plan details (type of plan, renewal date)
Billing information (credit card details, payment method)
Reason for cancellation (if required)
Contact support information (customer service number or email)
Confirmation of cancellation request (to verify cancellation)
Before cancelling your Blue Video subscription, be aware that you will lose access to exclusive content, including premium shows and movies, which may not be available elsewhere. Additionally, any ongoing download options you have will be removed, and you will miss out on personalized recommendations based on your viewing history. Consider checking if there are any cancellation fees or if your subscription renews soon, as you might still enjoy access until the end of your billing cycle.
Blue Video offers a straightforward cancellation policy that allows members to cancel their subscription at any time through their account settings. Upon cancellation, access to service will continue until the end of the current billing cycle, with no further charges applied thereafter. Members are encouraged to review the terms on their website for detailed information.
To cancel your Blue Video subscription, you will need your password to access your account. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://www.bluevideo.com/reset-password). Once you have access, you can proceed with the cancellation through your account settings.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Blue Video subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Blue Video account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Blue Video online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
BLUEVIDEO BLUE VIDEO BLUEVIDEOCOM BLUEVIDEOSTREAM BLUEVIDEO SUBSCRIPTION BLUE VIDEO SERVICES
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests