Body Groove offers a membership subscription that gives you access to their services through their website or iOS app. If you're getting billed by them, it's likely for this subscription, which you can easily manage online—update your payment info or cancel anytime. They also have specialized product options like NutraGroove and NutraGroove Sleep as part of their offerings. Basically, if you want to keep grooving to their wellness content, you pay for a subscription that you control through your account.
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The cancellation process at Body Groove is relatively straightforward, requiring users to log in to their account on the main website and enter their email in a cancellation form. However, if the subscription was purchased through other platforms like iOS or Amazon, users must cancel via those platforms, which adds slight complexity but generally remains easy to manage.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Body Groove subscription.
How to Cancel Body Groove: Step by Step
If you purchased through bodygroove.com:
- Go to the Body Groove website and log in to your account.
- Click on your profile icon located in the top menu.
- Select Manage Subscription from the dropdown menu.
- Follow the prompts to cancel your subscription.
- To confirm cancellation, you may be required to enter your email address in the provided form.
If you purchased through an iOS app:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the Settings menu.
- Select Subscriptions.
- Find and select the Body Groove subscription.
- Tap Cancel Subscription or Cancel Free Trial and follow the prompts to confirm your cancellation.
If you purchased through another third-party service:
- Visit the respective billing service’s website or app where you subscribed.
- Log in to your account.
- Locate the subscriptions or billing management section.
- Find your Body Groove subscription and select the Cancel option.
- Follow the necessary steps to complete your cancellation.
If you need assistance, here's how you can get in touch with Body Groove's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Body Groove Refund
- Act promptly as soon as you decide to cancel to avoid unwanted charges.
- Use email cancellation requests directed to the customer service email (e.g., care@ro.co) if the website interface is unclear or unresponsive.
- Be persistent: If initial cancellation attempts fail, send follow-up emails or reach out again to support.
- Keep a record of all cancellation communications including emails and dates for proof if disputes arise.
- Clearly state your intent to cancel your subscription or membership in writing; use direct and unambiguous language.
- Request confirmation of cancellation and saved your confirmation response or cancellation number.
- Contact your bank or credit card issuer to stop recurring payments if the company continues to charge after cancellation.
- Escalate via social media or public forums if regular support channels are unresponsive or unhelpful.
- Cancel just before renewal date to limit the time your payment method remains active on file.
- Check subscription management sections thoroughly in your account as some cancellation options might be hidden or less obvious.
Why Do People Request Refunds from Body Groove
- Difficulty canceling memberships due to lack of a direct or visible cancel link on the website or app.
- Unresponsive or poor customer service making it hard to get cancellation requests processed.
- Automatic membership renewals without clear notification or consent.
- Charges continuing after cancellation attempts, with customers reporting multiple unauthorized charges.
- Technical issues with the app or website preventing easy cancellation or causing subscription confusion.
- Lack of refunds after cancellations or dissatisfaction with the product.
- Confusion over billing through third parties like Roku, making cancellation harder.
- Customers feeling misled or scammed due to deceptive billing or subscription practices.
- Inability to communicate effectively via email or phone to resolve cancellation or billing problems.
- Discontinued use due to app issues but still being charged, prompting cancellation requests.
Body Groove Refund Script
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Dear Body Groove, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Body Groove Refund Policy
Body Groove membership subscription can be cancelled at any time by contacting customer service or via a form on their website using the email address associated with the account. Cancellation stops membership renewal, and there are no prorated refunds for memberships. Upon cancellation, access to the discounted membership rate is lost, and new monthly memberships cost $19.99 USD. Refunds are not provided on memberships, only on products under specific conditions.
The Easiest Way to Get a Body Groove Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Body Groove—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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