The Ultimate Step by Step Guide to Cancelling a BodyHealth Subscription or Membership (bodyhealth.com)
By
Bella K.
|
Published
June 30, 2025
|
Updated
July 1, 2025
BodyHealth offers a subscription service where you can save 15% or more on your favorite products, with free shipping in the US and discounted shipping internationally. You can customize your subscription, including delivery frequency and address, and manage everything through an online customer portal. Subscriptions require a minimum commitment of three billing cycles, after which you can cancel anytime online. They also have customer support to help with any subscription questions or changes.
Cancelling a subscription at BodyHealth requires either calling customer service during limited business hours or logging into the customer portal after completing at least three billing cycles. The process involves finding the subscription, clicking through menus, and abiding by a cancellation notice period, which adds complexity and time, making it more difficult than simple one-click cancellations.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a BodyHealth subscription.
How to Cancel BodyHealth: Step by Step
If you purchased through BodyHealth directly:
Log in to your account at bodyhealth.com.
Navigate to the customer portal.
Select "Subscriptions" from the options available.
Find the subscription you wish to cancel.
Click the "Edit" button next to the subscription.
Locate the "Cancel Subscription" link at the bottom of the left sidebar menu.
Follow the on-screen instructions to confirm the cancellation.
If you purchased through Phone:
Call BodyHealth Customer Delight team at (877) 804-3258.
Speak with a live support agent to request cancellation.
Provide any required information for verification.
Request cancellation of your subscription.
How to Contact BodyHealth
If you need assistance, here's how you can get in touch with BodyHealth's support team.
Be persistent: Refresh the cancellation page multiple times as the cancel button may appear only after several attempts.
Contact customer support directly: If the cancellation option is not visible online, send direct messages or emails to the company's support team for quicker responses.
Use clear and assertive language: Clearly state your request to cancel the subscription and ask for confirmation to ensure it has been processed.
Time your cancellation: Cancel at least 3 days prior to your next billing cycle or shipment to avoid being charged again.
Document everything: Keep records of all communications, including emails and chat messages, as proof in case of billing disputes.
Check for hidden cancel buttons or links: Sometimes the cancellation button might be hidden behind promotional pages or require multiple page loads to appear.
Escalate appropriately: If initial contacts fail, escalate by requesting to speak with a supervisor or sending follow-up messages referencing previous communication.
Monitor your accounts: After cancellation, watch bank statements or payment methods closely to catch any unauthorized charges early.
Why Do People Request Refunds from BodyHealth
Dissatisfaction with the product quality or effectiveness
Difficulty in canceling subscriptions, such as needing to complete a minimum number of billing cycles before cancellation is allowed
Unexpected recurring charges after cancellation attempts or delaying the cancellation process
Poor customer service experiences when trying to manage or cancel subscriptions
Billing issues, including being charged after cancelling or confusion regarding charges
Change in personal circumstances, such as health reasons or financial constraints
Preference for alternative products or dissatisfaction leading to switching brands
Lack of use of the product or subscription leading to cancellation
Confusion about subscription terms or unexpected subscription enrollments
BodyHealth Refund Script
Script
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Dear BodyHealth, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
BodyHealth Refund Policy
BodyHealth's subscription policy requires customers to commit to at least 3 billing cycles before being able to cancel on their own via the customer portal without approval. Cancellations must be made at least 3 days before the next order to avoid charges; canceling within 3 days of processing cannot be refunded. Before the 3rd billing cycle, cancellations require contacting their office during business hours for approval, and cannot be done via email or other informal channels.
The Easiest Way to Get a BodyHealth Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from BodyHealth—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
BodyHealth requires a minimum 3-billing-cycle commitment before you can cancel your subscription, which means you cannot cancel right away. Cancelling before completing the third billing cycle also requires approval from a Customer Delight representative, and cancellations must be made at least 3 days prior to the next order processing date. Additionally, cancellations cannot be done via email or online chat until after the third billing cycle, and refunds are not given for orders processing within 3 days of cancellation requests.
Dissatisfaction with the product quality or effectiveness
Difficulty in canceling subscriptions, such as needing to complete a minimum number of billing cycles before cancellation is allowed
Unexpected recurring charges after cancellation attempts or delaying the cancellation process
Poor customer service experiences when trying to manage or cancel subscriptions
Billing issues, including being charged after cancelling or confusion regarding charges
Change in personal circumstances, such as health reasons or financial constraints
Preference for alternative products or dissatisfaction leading to switching brands
Lack of use of the product or subscription leading to cancellation
Confusion about subscription terms or unexpected subscription enrollments
BodyHealth account login credentials (email and password used to create the subscription)
Access to the Customer Portal (for online cancellations after the first 3 billing cycles)
Phone number for BodyHealth support (877-804-3258, for cancellations within the first 3 billing cycles or for any assistance)
Minimum of 3 billing cycles completed (to cancel online without calling customer support)
Subscription you wish to cancel (identify the subscription in your account if you have multiple)
Cancellation timing (must cancel at least 3 days prior to your next order to avoid new charges)
Be aware of the 7-day cancellation processing period (refunds are not provided for orders processed within this period)
Contact form submission (as an alternative to calling for cancellation requests)
Before cancelling your BodyHealth subscription, note that there is a minimum commitment of three billing cycles before you can cancel for free. After the third cycle, you can cancel anytime via the customer portal without needing approval. Cancellation requests must be made at least three days prior to the next order processing to avoid being charged, and refunds are not given for requests made too close to the shipping date. When you cancel, your subscription history remains saved in your account, allowing you to reactivate anytime, but you will lose access to future shipments and any subscription benefits until reactivation.
BodyHealth's subscription policy requires customers to commit to at least 3 billing cycles before being able to cancel on their own via the customer portal without approval. Cancellations must be made at least 3 days before the next order to avoid charges; canceling within 3 days of processing cannot be refunded. Before the 3rd billing cycle, cancellations require contacting their office during business hours for approval, and cannot be done via email or other informal channels.
To cancel your subscription with BodyHealth, you will need to log in to your Customer Portal, which requires your password. If you don't remember your password, you can reset it via this link: https://bodyhealth-com.myshopify.com/account/login by clicking on "Forgot your password?". There doesn't seem to be an option to cancel without logging in or providing your password, so having access to your account credentials is necessary for cancellation.
We've actually written a step by step guide on how to get a refund from BodyHealth. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your BodyHealth subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your BodyHealth account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel BodyHealth online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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