BombBomb offers a service that lets you send video messages easily, helping you connect better with people through email and other platforms. They have subscription plans starting at $42 per user per month, which include unlimited video messages, browser extensions, quick video editing, and email integrations. They also offer higher-tier plans with automated video workflows, team tools, and advanced support. So if you see a charge from BombBomb, it's likely for a subscription that helps with creating and sending video messages for personal or team use.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process is straightforward as users need to log into their account, navigate to the 'Subscriptions' section from the top right corner, and click the cancel link at the bottom of the Subscription & Payment page. The option is clearly available in the user interface though they encourage contacting support first, so it's not hard but has a minor hurdle.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a BombBomb subscription.
How to Cancel BombBomb: Step by Step
If you purchased through BombBomb.com:
- Log into your BombBomb account using your credentials.
- Navigate to the Subscription & Payment page:
- Hover over your name in the upper right corner of the dashboard and click on "Subscriptions."
- Locate the cancellation link:
- At the bottom of the Subscription & Payment page, you will find a link to cancel your subscription. Click on this link to initiate the cancellation process.
- Confirm cancellation:
- You will be prompted to confirm whether you want to cancel your account completely or put it to sleep. If you choose to cancel, all your emails, videos, forms, contacts, and important information will be deleted and cannot be retrieved.
If you need assistance, here's how you can get in touch with BombBomb's support team.
Tips and Tricks for Getting a BombBomb Refund
- Cancel a day or two before renewal to avoid being charged the next billing cycle.
- Use clear and direct language in cancellation requests, stating you want to cancel immediately and confirm no further charges.
- Contact support through email and follow-up with a phone call if you don't get a response quickly.
- Escalate by asking to speak with a supervisor if initial customer service is unhelpful or evasive.
- Document all communication by saving emails, chat transcripts, and call logs for proof if needed.
- Mention previous unsuccessful cancellation attempts to urge the company to take your request seriously.
- Be persistent but polite; repeated polite requests often get results whereas aggressive language can backfire.
- Try cancelling via the website first, then escalate to direct contact if that doesn’t work.
- Ask for confirmation of cancellation to get a written proof that the subscription will not renew.
- If data retention is important, consider putting the account to sleep instead of a full cancellation to retain your data.
Why Do People Request Refunds from BombBomb
- High subscription cost perceived as expensive compared to free alternatives and competitors
- Subscription cost not justified for single users or those who don’t fully utilize the platform
- Issues with cancellation and billing, such as being charged despite cancelling quickly
- Lack of adoption leading to underutilization and eventual discontinuation of use
- Technical problems like video upload failures, delivery failures for emails, and glitches in poor cellular reception
- Limited editing features and difficult user interface/navigation
- Email management challenges causing dissatisfaction
BombBomb Refund Script
Script
Copy
Dear BombBomb, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
BombBomb Refund Policy
BombBomb offers a 14-day free trial during which you can cancel anytime without being charged. After the trial, the subscription automatically renews unless canceled 30 days prior to the next monthly term or 60 days prior for annual or semi-annual terms. Fees are generally non-refundable, and cancellation results in immediate loss of service access.
The Easiest Way to Get a BombBomb Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from BombBomb—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
BombBomb charges could show up on your statement as: BOMB BOMB BOMBBOMB.COM BOMB BOMB INC BOMB BOMB VIDEO BOMB BOMB MEDIA BOMB BOMB PAYMENTS
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
