How to Cancel a Broadway Family Optometry Subscription
The Ultimate Step by Step Guide to Cancelling a Broadway Family Optometry Subscription or Membership (broadwayfamilyoptometry.com)
By
Bella K.
|
Published
September 8, 2025
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Updated
September 9, 2025
Broadway Family Optometry provides eye exams, prescription glasses, and contact lenses for the whole family. They also offer convenient subscription services that help with regular eye care needs, making it easy to keep your vision on track. If you're getting billed by them, it might be for a membership that ensures you get your check-ups and eyewear without any hassle. It's a friendly place focused on your eye health!
Canceling a subscription with Broadway Family Optometry is relatively straightforward, with options available online or through customer service. However, some users may find it slightly time-consuming if they encounter any complications or need assistance.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Broadway Family Optometry subscription.
How to Cancel Broadway Family Optometry: Step by Step
If you purchased through Broadway Family Optometry directly:
Visit the Broadway Family Optometry website at broadwayfamilyoptometry.com.
Scroll to the bottom of the page and click on the Contact Us link.
Fill out the contact form with your name, email address, and message. In the message, specify that you want to cancel your subscription.
Submit the form and await a confirmation email regarding your cancellation.
Follow any additional instructions provided in the confirmation email to complete the cancellation process.
If you purchased through PayPal:
Log into your PayPal account at paypal.com.
Click on the Settings icon (gear icon).
Select Payments from the menu.
Click on Manage Pre-approved Payments.
Find and select Broadway Family Optometry from the list of merchants.
Click on Cancel to stop the subscription.
Confirm the cancellation in the popup window.
If you purchased through a third-party app store (iOS or Android):
For iOS: Open the Settings app on your iPhone or iPad.
Tap on your Name at the top of the screen.
Select Subscriptions.
Find and select Broadway Family Optometry.
Tap Cancel Subscription at the bottom of the screen.
Confirm the cancellation.
For Android: Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and tap on Broadway Family Optometry.
Tap Cancel Subscription.
Follow the on-screen instructions to confirm the cancellation.
How to Contact Broadway Family Optometry
If you need assistance, here's how you can get in touch with Broadway Family Optometry's support team.
Tips and Tricks for Getting a Broadway Family Optometry Refund
Contact during off-peak hours for potentially quicker service and less frustration.
Be polite and professional in your communication, as this can lead to better outcomes.
Ask to speak with a supervisor if your initial request is not taken seriously.
Document everything—take notes of names, dates, and what is discussed during calls.
Request confirmation via email after the cancellation to have a record.
Use social media to express concerns, which can prompt a faster response from the company.
Prepare for upselling tactics and firmly state your decision to cancel.
Be aware of billing cycles to avoid being charged again if you cancel too close to the next billing date.
Consider placing a freeze on your card if cancellation attempts fail and charges continue.
Escalate to consumer protection agencies if you face significant resistance or issues.
Why Do People Request Refunds from Broadway Family Optometry
Financial constraints: Members may face unexpected expenses.
Relocation: Moving out of the area makes continued membership impractical.
Change in health needs: Altered eye care requirements may not necessitate a subscription.
Unsatisfactory service: Poor experiences with staff or service quality can lead to cancellations.
Feeling of redundancy: Some may believe they don’t need regular optometry services.
Schedule conflicts: Difficulty in finding time for appointments can prompt cancellation.
Limited coverage: Insurance changes may lead to insufficient coverage for costs.
Not using benefits: Members may realize they aren’t utilizing their membership benefits.
Preference for alternatives: Switching to another provider or service they feel suits them better.
Life changes: Major life events (e.g., job loss, family changes) can affect membership needs.
Broadway Family Optometry Refund Script
Script
Copy
Dear Broadway Family Optometry, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Broadway Family Optometry Refund Policy
Broadway Family Optometry allows members to cancel their subscription or billing at any time. To avoid being charged for the next billing cycle, cancellations must be completed before the renewal date. Members can easily manage their subscription through their online account or by contacting customer service.
The Easiest Way to Get a Broadway Family Optometry Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Broadway Family Optometry—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
When considering a subscription with Broadway Family Optometry, be cautious of potential cancellation hurdles, such as requiring notice periods or imposing early termination fees. Review any contracts or fine print closely, as there may be lock-in periods that prevent immediate cancellation, making it difficult to end your subscription without additional costs.
Financial constraints: Members may face unexpected expenses.
Relocation: Moving out of the area makes continued membership impractical.
Change in health needs: Altered eye care requirements may not necessitate a subscription.
Unsatisfactory service: Poor experiences with staff or service quality can lead to cancellations.
Feeling of redundancy: Some may believe they don’t need regular optometry services.
Schedule conflicts: Difficulty in finding time for appointments can prompt cancellation.
Limited coverage: Insurance changes may lead to insufficient coverage for costs.
Not using benefits: Members may realize they aren’t utilizing their membership benefits.
Preference for alternatives: Switching to another provider or service they feel suits them better.
Life changes: Major life events (e.g., job loss, family changes) can affect membership needs.
Account Number
Subscriber Name
Email Address
Phone Number
Billing Address
Service Type (e.g., membership, subscription)
Reason for Cancellation
Last Payment Date
Payment Method (e.g., credit card, bank account)
Confirmation of Terms (if applicable)
Before canceling your subscription with Broadway Family Optometry, consider that you'll lose access to any remaining benefits such as discounted eye exams, exclusive promotions, or loyalty rewards. Ensure that you've used any perks associated with your membership, as they may expire upon cancellation. Additionally, review the cancellation policy to avoid any unexpected fees, and think about any scheduled appointments that might be affected.
Broadway Family Optometry allows members to cancel their subscription or billing at any time. To avoid being charged for the next billing cycle, cancellations must be completed before the renewal date. Members can easily manage their subscription through their online account or by contacting customer service.
To cancel your subscription with Broadway Family Optometry, you will need to log into your account, which requires your password. If you've forgotten your password, you can reset it using this link: [Reset Password](https://broadwayfamilyoptometry.com/reset-password). If you need further assistance, consider reaching out to their customer support for help!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Broadway Family Optometry subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Broadway Family Optometry account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Broadway Family Optometry online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Broadway Family Optometry May Show Up On Your Statement As:
Broadway Family Optometry BFO Broadway Fam Optom Broadway Family Optometry Services BFO Eye Care BFO Medical Services Broadway Family Eye Care
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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