The Ultimate Step by Step Guide to Cancelling a Broken Planet Market Subscription or Membership (brokenplanetmarket.com)
By
Bella K.
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Published
September 7, 2025
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Updated
September 8, 2025
Broken Planet Market is an online store that focuses on eco-friendly and sustainable products, mainly in the fashion and lifestyle categories. They offer a subscription service that lets customers receive regular shipments of their favorite items, helping you stay stylish while being kind to the planet. If you see a billing from them, it's likely for a subscription or a one-time purchase of some cool, planet-friendly goodies!
Canceling a subscription can be moderately challenging due to potential steps involved, such as finding the cancellation option and confirming the cancellation. While it's not overly complex, some users may find it time-consuming depending on the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Broken Planet Market subscription.
How to Cancel Broken Planet Market: Step by Step
If you purchased through the Broken Planet Market website:
Tips and Tricks for Getting a Broken Planet Market Refund
Document everything: Keep records of all communications, including dates and names of representatives.
Contact them during off-peak hours: Try to reach customer support early in the morning or late in the evening when they are less busy.
Be polite but firm: Start the conversation with a friendly tone, but clearly state your intention to cancel.
Request to speak with a supervisor: If you encounter resistance, ask to escalate the matter to a supervisor immediately.
Use social media: Reach out through their social media accounts to pressure a quick response.
Leverage cancellation laws: Mention your right to cancel under consumer protection laws if applicable.
Ask about hidden fees: Inquire if there are any cancellation fees that you should be aware of.
Timing matters: Time your cancellation request at least a few days before the billing cycle resets.
Follow up: After cancellation, send a follow-up email confirming your cancellation, and retain any confirmation numbers provided.
Use the "I’m moving" excuse: Some users found that stating they are moving away often makes cancellation easier.
File a complaint: If all else fails, consider filing a complaint with a consumer protection agency.
Why Do People Request Refunds from Broken Planet Market
Need to reduce monthly expenses.
Found a better alternative on the market.
Items received were not as expected in quality.
No longer interested in the products offered.
Experiencing financial difficulties.
Subscription was difficult to manage.
Shipping times were longer than anticipated.
Customer service did not meet expectations.
Change in personal circumstances (e.g., moving, job loss).
Products were too niche or specific for personal use.
Broken Planet Market Refund Script
Script
Copy
Dear Broken Planet Market, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Broken Planet Market Refund Policy
Broken Planet Market allows members to cancel their subscription at any time, with cancellations taking effect at the end of the current billing cycle. Members must initiate the cancellation through their account settings to ensure no further charges are applied.
The Easiest Way to Get a Broken Planet Market Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Broken Planet Market—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when trying to cancel your subscription with Broken Planet Market, as they may have tricky terms that could include early cancellation fees or specific time frames for when you can stop your billing cycle. Always read the fine print and check if there are any lock-in periods that could complicate immediate cancellation, leaving you on the hook for additional charges.
Need to reduce monthly expenses.
Found a better alternative on the market.
Items received were not as expected in quality.
No longer interested in the products offered.
Experiencing financial difficulties.
Subscription was difficult to manage.
Shipping times were longer than anticipated.
Customer service did not meet expectations.
Change in personal circumstances (e.g., moving, job loss).
Products were too niche or specific for personal use.
Account email address: The email linked to your subscription.
Order number: Your specific order or subscription ID.
Full name: The name associated with your account.
Billing address: The address connected to your payment method.
Payment method: Information about how you previously paid (credit card, PayPal, etc.).
Reason for cancellation: Optional, but sometimes requested for feedback.
Date of last charge: To track your recent billing cycle.
Contact information: A phone number or alternative email for follow-up.
Before cancelling your subscription with Broken Planet Market, be aware that you'll immediately lose access to exclusive member discounts, special promotions, and early access to new product launches. Additionally, any accumulated loyalty points may expire, so consider redeeming them before cancellation. Keep in mind that certain membership benefits, such as personalized styling advice or access to limited-edition items, will also be forfeited. Lastly, review the cancellation policy to ensure that you're aware of any potential fees or conditions.
Broken Planet Market allows members to cancel their subscription at any time, with cancellations taking effect at the end of the current billing cycle. Members must initiate the cancellation through their account settings to ensure no further charges are applied.
To cancel your subscription with Broken Planet Market, you will need to log in with your account credentials, which includes your password. If you can't remember your password, you can easily reset it by visiting [this link](https://brokenplanetmarket.com/password-reset). Once you have access to your account, you can proceed with the cancellation.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Broken Planet Market subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Broken Planet Market account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Broken Planet Market online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Broken Planet Market May Show Up On Your Statement As:
Broken Planet Market BrokenPlanetMarket BP Market BP Merchandise Broken Planet Broken Planet Shop BrokenPlanet BP Online Store
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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